My father would always say to me…Paul, there is a right way and the wrong way of doing things. Unfortunately, sometimes I would do the wrong thing and I would have to learn from my mistakes…the hard way. In this podcast, as you know…we try to discuss the right way and the wrong way of investing in and operating apartments…so you don't have to learn the hard way. We all have some degree of COMMON KNOWLEDGE…meaning we all know something on that topic. That something may be right or it could be wrong; BUT without having years of experience you have to listen to someone that has really done it…someone that has made those mistakes. Today, we don't want to have COMMON KNOWLEDGE…we want SPECIFIC KNOWLEDGE. Doing it the right way...in apartment ownership and management with BEST PRACTICES. In the podcast today we have the TEACHER of doing it the right way… Susan Weston. With over 40 years of apartment experience in operations, human resources, and learning and development, she has pretty much seen it all.  Professional, knowledgeable site management has become more and more important in ensuring maximum returns to owners and investors. In 2017 and into 2018 this may become even more critical as markets may soften and concessions grow and occupancies waiver.  Susan updates us on several topics that affect the apartment industry. - Emotional support animals in apartment units - Annual inspection fees by municipalities  - Fair Housing- some amazing data on claims - Protected Classes & Litigious residents - Applicant screening - Social Media Marketing & Reputation risk - Be Pro-active in education with CAMS or CAPS certification Apartment ownership is a huge investment. On behalf of your investors, and your family, make sure that you have the best information and education on apartment management and ownership that is available. We don't want you to wind up like Fredo. Contact Susan Weston at [email protected] To receive our FREE 15 page WHITE PAPER REPORT on the 2017 FUNDAMENTALS OF MULTIFAMILY FINANCING 101 and to learn more about upcoming events at Old Capital Speaker Series please visit us at OldCapitalPodcast.com Are you interested in learning more about how Multifamily Syndications work? Please visit www.spiadvisory.com to learn about Michael's Real Estate Syndication business with SPI Advisory LLC.