Founder & CEO of The Spa Business Coach, Erin MacNeill, brings over 20 years of invaluable experience to this episode where her and Felix discuss many invaluable tips on how to start, grow and thrive in the aesthetics business world. Her experience turning luxury hotel spas around, recovering profitability and creating great teams pathed her way to becoming a consultant who now coaches MedSpa Owners to be CEO’s vs service providers who happen to have a business.

In this episode, Eric and Felix discuss topics, such as:

• Erin’s experience in medical aesthetics
• Get to know your numbers – all the numbers
• Knowing when to make the leap to being your own boss
• Importance of a SWOT analysis before opening a new business
• How to really understand your competition
• Financial metrics and profit margins for different services
• Critical factors to consider when expanding
• Erin’s recommended compensation models for new hires
• Importance of KPIs and leadership structure when scaling your clinic
• Investing in communication and interpersonal skills when going big
• How do you raise funds 
• Erin’s advice on devices

Follow Erin:

https://www.instagram.com/thespabusinesscoach/

Follow Felix:

https://www.instagram.com/drfelixbertram/