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Everyone Needs Phone Training
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance.
Resources:
- Dental Practice Growth Webinar
- Dental Coaching
- All-Star Online Training
View all episodes
By All-Star Dental Academy
5
7878 ratings
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance.
Resources:
- Dental Practice Growth Webinar
- Dental Coaching
- All-Star Online Training
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