They have gone mad!! In a season of gratitude, Dr. Kuba and Bethany want to gift all listeners with a full bonus episode. So here it is!! Today’s episode is the very first bonus episode, which aired in November 2024. They discuss an incredibly important topic – vision. As 2025 comes to a close, it is critical to take a step back and truly evaluate the practice vision and the potential hurdles that are preventing that vision from coming to fruition. Use today’s episode as a tool for evaluating your vision, the roadblocks to your vision, and the steps you can take to unlock your vision. For additional resources on this subject, visit The Hub:

Yearly Reflection and Planning 

Team Feedback Bundle 

Practice Vision Bundle 

📣2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!  

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

How do you know if the person you recently hired is the right one? In this episode, Dr. Kuba and  Bethany discuss three recent examples where practice owners are evaluating this very question. At the 60 day point, one practice owner is already beginning to doubt her clinical assistant’s skillset. Another practice owner is trying to decide if it’s worth continuing to invest in his newest assistant who continues to buck the cultural norms of his practice. And yet, another practice owner likes her newest assistant (of 18 months) but the team can’t stand her. Dr. Kuba gives her advice in each of these three scenarios in hopes that listeners have tools to use when they are trying to decide whether to hire or fire.  

Previous Episodes Worth Revisiting: 

When to Call it Quits on an Employee

How to Effectively Welcome a New Employee 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣NOVEMBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Changes in a practice are necessary. At times, changes are thrust upon a team, forcing them to pivot. Other times, the practice owner is watching the horizon for economic, technological, or financial impacts that may also force change. Regardless, change is necessary at times and also desirable at times. So, it can be extremely disheartening to have a team that refuses to follow their leader into new changes. In this episode, Dr. Kuba and Bethany discuss the difficultly of change and yet the importance of it. They also discuss how to view and manage team members that may be resisting the revisions. They end with an important message for all practice owners and team members – don’t be a dingbat!  

Previous Episodes Worth Revisiting: 

How to Help Your Team Bear Fruit

Dental Practice Owners are Leaders 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣NOVEMBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! 

Don't forget to check out our social media for more!
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign-Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Every once in a while, hopefully rarely, you get smacked with terribly sickening mistakes. There is a long list of “small mistakes” that practices make that feel less consequential – like incorrectly spelling a patient’s name, communicating the wrong appointment date/time to a patient, or collecting an incorrect amount for treatment rendered. However, this episode focuses on some haunting mistakes that were brought to Dr. Kuba and Bethany’s attention.  In these situations, mistakes were made by team members and associates, leaving the practice owners terribly exposed and at risk. Take your blood pressure medicine, and listen in! 

Previous Episodes Worth Revisiting: 

Details Matter – The Importance of Clinical Documentation

S1: Episode 29 – Thirty Positive Thoughts in Less Than Thirty Minutes 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣LAST WEEK OF OCTOBER CONTENT!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more!
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign-Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Thank goodness that Dr. Jones is back in town! After 47 years in dentistry, Dr. Kuba and Bethany have burning questions for him, so Bethany traps him in the studio to record. In this episode, he answers questions like, “With four kids and twelve grandkids, would you recommend dentistry to any of your kids/grandkids?, “For new owners, what do you think is the wisest investment?,” and “Are you a member of organized dentistry, why or why not?”. He tackles these questions and more. Listen closely to forty-seven years of wisdom! 

Previous Episodes Worth Revisiting: 

Quality Referral Processes for Premium Patient Care

Dr. Jones Discusses Building the Practice You Envision 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣OCTOBER CONTENT AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more!
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign-Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Dr. Kuba is back in the studio today and is putting Bethany on the spot. While she appreciated the advice from the previous episode, she felt like the examples were missing. What rumor mill? And was the advice actually implementable? She and Bethany discuss specific instances where team members bring the drama. They also discuss if the advice is actionable.  

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣OCTOBER CONTENT AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Some practices are plagued with rumor mill problems while other practices are lucky enough to only have to deal with gossip girls on occasion. Either way, an active rumor mill can wreak havoc on a time. It can be a major determining factor in employee retention. It can diminish the efficiency of team members, thus impacting the productivity of the office. It can also lead to explosive meetings or events. Addressing gossip problems on your team take swift action. Listen to Bethany give key tips for addressing rumor mill problems. 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣OCTOBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Dr. Kuba and Bethany discuss a gut wrenching issue today – when to fire patients, how to fire patients, and everything else related to this topic. They reflect back on a recent episode where Dr. Jones described an unruly patient. Together, they discuss the pros and cons of firing a patient as well as the underlying question of “How do you know when it is the right time to fire a patient?” It is a difficult subject that plagues practice owners from time to time, so tune in to hear tips and points to consider before you decide to fire a patient from your practice. 

Previous Episodes Worth Revisiting: 

Dr. Jones Divulges His Worst Moments as a Practice Owner

How to Respond to Angry and Unhappy Patients 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣LAST WEEK TO GET SEPTEMBER CONTENT - SUBSCRIBE TODAY!! Where else can you get: 

• Phone Training for your team
• Sucktember Down Time Task List 
• Call Audit Document 
• Schedule Template “How To” AND…
• Schedule Template examples 
• Plus 6 Creative Team Building Ideas

All for $49.99??? It is an insane price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Dr. Kuba and Bethany revisit culture but in a slightly different way today. They look at the personalities that impact the culture the most. In other words, they discuss the most influential personalities on the team (sanguine and cholerics). If your culture seems slightly “off,” or recently went through a dramatic turn of events, it is worth your time to consider the impact of the most dynamic people on your team. They have the ability to very easily sway your team in one direction or the other. So, it is prudent to consider their impact on your team! 

Previous Episodes Worth Revisiting: 

Personalities on Parade

Patient Personalities on Parade 

⭐2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣WHAT ARE YOU WAITING FOR???? - SUBSCRIBE TODAY!! Where else can you get: 

• Phone Training for your team
• Sucktember Down Time Task List 
• Call Audit Document 
• Schedule Template “How To” AND…
• Schedule Template examples 
• Plus 6 Creative Team Building Ideas

All for $49.99??? It is an insane price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Dr. Kuba and Bethany dig in to an all-important topic – patient communication. In this episode, Dr. Kuba shares a recent restaurant experience and how the communication was off throughout the entire meal. Ultimately, she felt like she was treated like she was an idiot. She began to wonder how often patients feel like idiots in our office. She and Bethany discuss the value of good listening to ensure that smooth and respectful communication can occur. 

📣SUBSCRIBE TODAY!! Where else can you get: 

• Phone Training for your team
• Sucktember Down Time Task List 
• Call Audit Document 
• Schedule Template “How To” AND…
• Schedule Template examples 
• Plus 6 Creative Team Building Ideas

All for $49.99??? It is an insane price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Managing Dental Drama Subscription

Check out THE HUB for essential practice documents. Here are some of our favorites! 

Hiring Forms and Interview Documents 

Downtime Checklists Bundle 

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!