Managing Dental Drama

This time of year can be incredibly hard for dentists and practice owners because there are so many decisions to make when it comes to showing appreciation for team members. Should I do cash, a gift card, or a bonus through payroll? How much should I pay my team members? Should I do an equal amount or vary the amounts based on longevity? If we do a Holiday party, should I pay the team for the hours? All of the questions and more are covered by Dr. Kuba and Bethany in this episode. The end of the year is an important time to show appreciation, but there is much to consider and weigh out. So, listen in! 

Previous Episodes Worth Revisiting:
Creative Team Building Ideas
The Basics of Team Building 

📣December content now available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed give you tools for End of Year Reflection
• Versions of Rest Quiz
• Develop a Rest Plan
• End of Year Reflection Questions
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 prici

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 It is that time of year – you have a list of things to do that is nearly a mile long. Your mind is scrambled, and you are trying to remember what you need to do for the practice and team to wrap up 2025 nicely. Dr. Kuba and Bethany are here to help! Together, they put together a list of their top year-end tips and reminders. Some of the items are easy to forget, like evaluating your fee schedule, while others are more challenging like evaluating your A/R trends. Nonetheless, this episode will help you maximize the last few weeks of this year to ensure that everything is checked off your list (and hopefully you don’t have to check it twice!). 

 If you’re a subscriber, don’t miss the BLACK FRIDAY SALE on the Hub. For the next 3 days, all Hub resources are 50% off!! 

📣December content now available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed give you tools for End of Year Reflection
• Versions of Rest Quiz
• Develop a Rest Plan
• End of Year Reflection Questions
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!  

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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

It is not often that Bethany’s plans are usurped, but Dr. Jones pulls it off today. Bethany had teed up a completely different subject for today’s episode, but Dr. Jones had a different plan and turned the tables! He took a trip down memory lane and focused on the story of Bethany’s life, all of the nitty-gritty details that made Bethany squirm in her seat. As they reflect together, they marvel at how when we lean into our natural strengths, we can end up with a career that really does bring us joy. Grab your popcorn and listen to Bethany squirm on this one! 

 If you’re a subscriber, don’t miss the BLACK FRIDAY SALE on the Hub. For the next 10 days, all Hub resources are 50% off!! 

📣December content now available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed give you tools for End of Year Reflection
• Versions of Rest Quiz
• Develop a Rest Plan
• End of Year Reflection Questions
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!  

Don't forget to check out our social media for more
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Managing Dental Drama Membership Club Sign Up

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We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

It’s Thanksgiving Week! So, Bethany traps Dr. Kuba and convinces her to be extremely vulnerable and answer some annual reflection questions LIVE and on the spot! Thankfully, Dr. Kuba obliges, giving listeners an opportunity to not only learn about how to end the year in reflection, but also giving listeners an opportunity to hear how she herself reflects. Together, Dr. Kuba and Bethany discuss the importance of slowing down at this time of year and taking the time to truly reflect back on the year so that you can better prepare for 2026. Get your pen and paper out for this one! 

Need some reflection resources? We’ve got you covered! Yearly Reflection and Planning Bundle on THE HUB 

📣This is the LAST WEEK for November content. Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!  

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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

They have gone mad!! In a season of gratitude, Dr. Kuba and Bethany want to gift all listeners with a full bonus episode. So here it is!! Today’s episode is the very first bonus episode, which aired in November 2024. They discuss an incredibly important topic – vision. As 2025 comes to a close, it is critical to take a step back and truly evaluate the practice vision and the potential hurdles that are preventing that vision from coming to fruition. Use today’s episode as a tool for evaluating your vision, the roadblocks to your vision, and the steps you can take to unlock your vision. For additional resources on this subject, visit The Hub:

Yearly Reflection and Planning 

Team Feedback Bundle 

Practice Vision Bundle 

📣2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!  

Don't forget to check out our social media for more
Managing Dental Drama FB
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Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

How do you know if the person you recently hired is the right one? In this episode, Dr. Kuba and  Bethany discuss three recent examples where practice owners are evaluating this very question. At the 60 day point, one practice owner is already beginning to doubt her clinical assistant’s skillset. Another practice owner is trying to decide if it’s worth continuing to invest in his newest assistant who continues to buck the cultural norms of his practice. And yet, another practice owner likes her newest assistant (of 18 months) but the team can’t stand her. Dr. Kuba gives her advice in each of these three scenarios in hopes that listeners have tools to use when they are trying to decide whether to hire or fire.  

Previous Episodes Worth Revisiting: 

When to Call it Quits on an Employee

How to Effectively Welcome a New Employee 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣NOVEMBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
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Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Changes in a practice are necessary. At times, changes are thrust upon a team, forcing them to pivot. Other times, the practice owner is watching the horizon for economic, technological, or financial impacts that may also force change. Regardless, change is necessary at times and also desirable at times. So, it can be extremely disheartening to have a team that refuses to follow their leader into new changes. In this episode, Dr. Kuba and Bethany discuss the difficultly of change and yet the importance of it. They also discuss how to view and manage team members that may be resisting the revisions. They end with an important message for all practice owners and team members – don’t be a dingbat!  

Previous Episodes Worth Revisiting: 

How to Help Your Team Bear Fruit

Dental Practice Owners are Leaders 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣NOVEMBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes 
• S.W.O.T. Practice Analysis
• S.W.O.T. Take Aways
• Compliance Tips 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! 

Don't forget to check out our social media for more!
Managing Dental Drama FB
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Managing Dental Drama Membership Club Sign-Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Every once in a while, hopefully rarely, you get smacked with terribly sickening mistakes. There is a long list of “small mistakes” that practices make that feel less consequential – like incorrectly spelling a patient’s name, communicating the wrong appointment date/time to a patient, or collecting an incorrect amount for treatment rendered. However, this episode focuses on some haunting mistakes that were brought to Dr. Kuba and Bethany’s attention.  In these situations, mistakes were made by team members and associates, leaving the practice owners terribly exposed and at risk. Take your blood pressure medicine, and listen in! 

Previous Episodes Worth Revisiting: 

Details Matter – The Importance of Clinical Documentation

S1: Episode 29 – Thirty Positive Thoughts in Less Than Thirty Minutes 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣LAST WEEK OF OCTOBER CONTENT!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more!
Managing Dental Drama FB
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Managing Dental Drama Membership Club Sign-Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Thank goodness that Dr. Jones is back in town! After 47 years in dentistry, Dr. Kuba and Bethany have burning questions for him, so Bethany traps him in the studio to record. In this episode, he answers questions like, “With four kids and twelve grandkids, would you recommend dentistry to any of your kids/grandkids?, “For new owners, what do you think is the wisest investment?,” and “Are you a member of organized dentistry, why or why not?”. He tackles these questions and more. Listen closely to forty-seven years of wisdom! 

Previous Episodes Worth Revisiting: 

Quality Referral Processes for Premium Patient Care

Dr. Jones Discusses Building the Practice You Envision 

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣OCTOBER CONTENT AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more!
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign-Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Dr. Kuba is back in the studio today and is putting Bethany on the spot. While she appreciated the advice from the previous episode, she felt like the examples were missing. What rumor mill? And was the advice actually implementable? She and Bethany discuss specific instances where team members bring the drama. They also discuss if the advice is actionable.  

2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

📣OCTOBER CONTENT AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes: 

• A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. 
• Patient Communication Role Play Activity
• Management Toolkit – Managing Different Personalities 
• Plus 6 Creative Team Building Ideas

All for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!