Managing Dental Drama

So, what is all the buzz about AI? Dr. Kuba wants to know and puts Bethany on the spot for her take on AI. Together, they discuss what this new trend is and if it is truly something new and exciting. Bethany shares some of her client’s experiences with how they have incorporated AI into their practices and addresses the highlights and possibilities of implementation as well as her own personal reservations. She gives advice to listeners on how to begin implementing new technology into daily practice life. If you’ve been wondering about the AI buzz, then this episode is for you! 

📣March Subscriber Content Available!! 

Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! 

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One of the most common questions that Bethany gets is, “When should I give a raise?” In this episode, Dr. Kuba and Bethany unpack the mystery of salary and hourly increases. Their advice is to ensure that the team has a clear understanding of when and how often pay will be reevaluated. This clarity will prevent employees from asking for a raise, which seems to be every practice owner’s worst nightmare. Dive into this episode for more details on how to conduct salary reviews and what to expect in these meetings. Team pay is certainly a stressful aspect of practice ownership, but this episode will provide some thoughts and ideas to guide the owner through the process. 

Show hosts Bethany Petty and Dr. Reena Kuba discuss the following topics: 

• What is a salary review? 
• Are salary reviews the same thing as performance reviews? 
• The importance of a full compensation package
• Remaining competitive in pay 

📣Make sure you check out the HUB!!  Don’t waste time creating resources from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!! 

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Are you ever stuck in a situation in your practice where you wonder – is this happening elsewhere? Or am I the only one? Bethany gets the opportunity to field “real vs. not-real” questions from her clients all the time. She often helps them decipher if they are truly alone in their struggles or are struggling along with the rest of the dental community. In today’s episode, she tackles four recent scenarios, rumors, and trends that she deems either real or not real. Find some comfort and encouragement today as you navigate how connected your situation is to others. 

📣March Subscriber Content Available!! 

Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! 

Don't forget to check out our social media for more
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So what is the big deal with patient retention? Dr. Kuba and Bethany dig into this topic today to discuss why this buzzword is so prominent amongst dentists and consultants alike. Bethany discusses multiple different ways to look at the category of retention and then describes why this number is a litmus test for health in most dental practices. This is definitely an episode you do not want to miss!

Want to watch the episode instead?! Check it out here! 👈

March content officially dropped today!! If you want to get through the storms (especially those negative reviews!), then you need to subscribe TODAY! ---> Patreon Subscriber Link

Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! ---> Free Webinar Link

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It’s all over the news. Impossible to miss, unfortunately. Dr. Kuba and Bethany grab their vomit bags and discuss this news story. This is every practice owner/team’s nightmare…..this kind of national story that brings scathing comments, negative reviews, and a dark cloud of despair, no doubt. Dr. Kuba asks the plaguing question – can dentists truly ever take a break? This is the fear that every practice owner has – you leave town and something catastrophic occurs. Listen to today’s episode as Dr. Kuba and Bethany process this situation. 

Want to watch the episode instead?! Check it out here! 

📣This is the last week of the February content, so don’t miss it!! We even have abbreviated tips for those of you who are running behind in February. If you want to turn up the love in February, then you need to subscribe TODAY! 

Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! 

Free Webinar Link

Patreon Subscriber Link

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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Are you watching the Olympics? Well, Bethany is. She admits that the only thing on her TV for the last week has been the Olympics. She draws inspiration from these athletes in today’s episode and challenges all listeners to harness the power of the Olympics. She reminds everyone of the importance of being dedicated to the profession of dentistry like the elite athletes are dedicated to their sport. If your are looking for some Monday inspiration, then look no further than today’s episode! 

📣February content available!! We even have abbreviated tips for those of you who are running behind in February. If you want to turn up the love in February, then you need to subscribe TODAY! 

Morning huddle is critical to success, so check out Bethany’s website AND our hub for some great resources. 

https://www.hellobethany.com/about-3 

https://www.hellobethany.com/category/all-products?page=2  

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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Today, we turn the tables and ask the question…..What if the leaders are failing? It is, no doubt, a question that has nagged at the back of some of our listener’s minds. It is a valid question, albeit uncomfortable, but valid. So, Dr. Kuba and Bethany tackle this topic in today’s episode. What choice does a team member have when their doctor or their manager seems to be the problem? What steps, if any, should they take? 

📣February content officially available!! If you want to turn up the love in February, then you need to subscribe TODAY! 

More leadership options to come, but check out Bethany’s website AND our hub for some great resources. 

 https://www.hellobethany.com/about-3 

https://www.hellobethany.com/category/all-products?page=2  

Don't forget to check out our social media for more
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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Closing the practice for a day, two, or five is an extremely difficult decision. Whether it is due to snow, a water leak, or a broken compressor, there are multiple factors when considering a practice closure. In this episode, Dr. Kuba and Bethany discuss what to consider with patients during a practice closure. They remind listeners about the importance of clear communication with patients as well as the importance of preparation for unexpected closures. They also focus on what to consider with team members during closures. This is an important subject, so listen up! 

📣February content officially available!! If you want to turn up the love in February, then you need to subscribe TODAY! 

Don't forget to check out our social media for more
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Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Have you noticed the fragility of the human psyche? One harsh word can crumble someone’s confidence or inflame it. In the workplace, corrective feedback has become incredibly challenging. Leaders must delicately balance corrective conversations and often find themselves avoiding them all together. Dr. Kuba and Bethany tackle this topic in today’s episode. 

📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes: 

• January 5th Managing Dental Drama episode continuation – Be the GOAT
• Annual Practice Management Plan
• Monthly ADMIN Day Topic List
• Build Your Support Team Plan
• Plus 6 Creative Team Building Ideas

All for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! 

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

It has been a while since Bethany and Dr. Kuba have tackled the ugly topic of insurance. They jump right into tough topics in their first 2026 episode together! Insurance ranks at the top of their list. After a recent incident with a parent who was frustrated about insurance coverage (or lack, thereof), the situation was brought to Dr. Kuba’s attention and ultimately to Bethany’s attention as well. It reopened dialogue regarding the shenanigans of dental insurance. Listen in to this refreshed conversation! 

📣January content available!!  If you want to start the year right, then you need to get on it TODAY! This month’s content includes: 

• January 5th Managing Dental Drama episode continuation – Be the GOAT
• Annual Practice Management Plan
• Monthly ADMIN Day Topic List
• Build Your Support Team Plan
• Plus 6 Creative Team Building Ideas

All for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! 

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!