In this episode of Think Like an Owner, I sit down with Delray Dobbins, Director of Sales at Engine Assurance Program (EAP), to dive into one of the most overlooked yet essential components of business aviation: jet engine maintenance programs. With a career spanning Rolls-Royce, Pratt & Whitney, and now EAP, Delray brings a deep and practical perspective on the engine lifecycle—and what operators need to understand to avoid million-dollar surprises.

We talk about how engine programs work, why post-COVID supply chain issues have changed the economics of self-insuring, and what's driving renewed demand for programs that cover scheduled and unscheduled events. Delray explains why AOG support is more critical than ever, how rental engine shortages are reshaping customer expectations, and the importance of proactive planning in a world where a blank check no longer guarantees a quick solution.

We also cover:

* Key drivers behind the rising costs of engine overhauls and rental coverage

* How EAP's trust-based model compares to OEM programs

* Why older aircraft owners are underserved and how EAP fills that gap

* The business case for engine programs, including appraisal and resale value

* What to look for in life-limited parts and how they impact long-term ownership costs

* The growing technician shortage and efforts to build the next pipeline of A\&P talent

This episode offers a masterclass in aviation maintenance economics, with practical insights for owners, operators, and investors navigating the complexities of business jet ownership.

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Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/

Links:

Engine Assurance Program - https://www.eap.aero/

Delray on LinkedIn - https://www.linkedin.com/in/delray-dobbins-ssbb/

Sponsor - Inzo Technologies - https://inzotechnologies.com/

Topics:

(00:00:00) - Intro

(00:01:22) - Sponsor - Inzo Technologies

(00:03:50) - Delray's early career & and pivoting into engine assurance

(00:09:17) - What is an engine program?

(00:11:53) - How does the engine program save the customer money?

(00:14:04) - Where does a customer's money go in an EAP?

(00:17:48) - How do you price an EAP?

(00:19:01) - How does an EAP make money?

(00:20:25) - The Customer Journey

(00:23:54) - Engine evaluations

(00:25:20) - Risk pricing

(00:27:03) - Tracking inventory

00:35:15) - Parts consistency

(00:36:22) - Who is doing engine overhauls?

(00:40:27) - Platform consolidations

(00:41:34) - Customer mixes

(00:43:23) - The industry technician shortage

(00:55:06) - What are you excited about over the next decade?

(00:56:48) - Electric Aircraft