This week's episode is jam-packed full of great advice, terrible jokes and exciting announcements of upcoming events from the team at Chris Collins. Chris and Mia answer a call-in question about express lanes, and they discuss the logistics behind express lanes and how they are costing your dealership money. Chris delves into how the existing structure of express lanes is great for customers in theory, but is not being executed properly behind the scenes.

Service manager and connoisseur of optimism, Dan Beakey, makes a quick pit stop on the show to further the discussion surrounding the national technician shortage, and he and Chris debate on if technician wages are a contributing factor to the shortage. Stay tuned to hear more advice from Chris, along with some exciting news about TopDog 2021.

This, and so much more on this weeks’ Service Drive Revoluuuuutioooonnn!