The Journey of Pops Italian Beef: From Family Tradition to Franchise Expansion

In this episode of the Restaurant Technology Guys podcast, the host welcomes Kacie, a lifelong restaurant industry veteran and the daughter of the founder of Pops Italian Beef. Kacie shares her personal background, the history of Pops Italian Beef, and its transition from a family-owned business to a franchised brand with 16 locations. She discusses the unique challenges and successes of maintaining consistent quality and community connection while expanding. The episode also delves into the operational dynamics of Pops Italian Beef, the importance of family involvement, and the future growth plans for the restaurant. Kacie emphasizes the importance of community support, employee-family relationships, and preserving the integrity of their culinary traditions.

00:00 Introduction and Welcome
00:13 Meet Kacie: A Life in Restaurants
01:05 The Story of Pops Italian Beef
03:41 The Fast Casual Concept
10:13 Challenges and Growth
12:57 Community and Family Values
16:47 Franchising and Expansion
24:15 Personal Touch: Family Orders
26:28 How to Get Involved with Pops
28:38 Conclusion and Final Thoughts