An open finance economy has the potential to benefit millions of people. Find out how Jim Magats is building systems that change lives.

Alex and Jim get into how he helped PayPal rebuild trust with the bank, why being on the customer’s side always wins, and why you should never sacrifice customer experience for innovation.

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LinkedIn: linkedin.com/in/jim-magats-3601931

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

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LinkedIn: linkedin.com/in/alexhjohnson

Twitter: twitter.com/AlexH_Johnson

Alex is a Workweek friend, working together to produce amazing podcasts. Find out more, visit: www.workweek.com