Fintech Impact

Fintech Impact

By Jason PereiraBusiness
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Fintech Impact episodes

  • Funding Matters with Bill Petruck | E225

    Jason Pereira talks to Bill Petruck, Founder and CEO of funding matters. Funding matters is a light fintech with a series of calculators and other tools that help not-for-profit charities. It helps generate donations more easily by showing people the actual tax implication of various donation schemes and options and helping kind of grease the wheels towards making that happen.


    Episode Highlights:

    • 1.08: Bill developed an application called gift tabulator, used as their secret weapon for illustrating tax-efficient charitable giving. A few organizations came to them and said - we would love to have your gift tabulator on our site. 
    • 3.10: You don’t just have to donate only in cash in many countries. You can donate assets, and those assets might have some sort of embedded gain in them already that if you sold them, you would pay tax, says Jason.
    • 10.43: With the gift tabulator, we also want to reach out to the end-user or the potential donor and provide the opportunity to the donor to share this with their financial advisor, says Bill.
    • 12.28: Bill explains what is the user inputting as the variables, and what are they getting as a result?
    • 12.46: Bill says that their objective is to create a landing page with a bit of a narrative to it, and that landing page then says, select one of these assets, so the user or the donor can go everywhere, from cash to stocks to mutual funds, etc.
    • 15.23: 99% of all donations to charity come in the form of a check or credit card, and 1% of the donations come in the form of appreciated asset donations, and we want to see that number start to increase, says Bill.
    • 16.32: Bill says that in the gift tabulator, they have clearly illustrated why people need to have a current estate plan, but the major reason is that they want to leave as much money for their assets as possible.
    • 22.31: There was a very strong push back that tax credits do not influence charitable giving within the not-for-profit sector. A $50 donation is not driven by tax, but the tax drives the $50 million donations.


    3 Key Points

    1. Bill explains how when you are starting to look at the $50,000 appreciated asset donation that is being transferred over to charity, you are getting the tax credit on it, but you are also getting tax avoidance.
    2. Bill explains how does the charity get your technical tools into the hands of possible people or people who might donate?
    3. Bill will be focusing on developing an educational curriculum through the college system as an online tool that will help organizations and individuals within those organizations become far more conversant and more comfortable in illustrating the positive outcome scenarios for their clients.


    Tweetable Quotes

    • “Different countries have different schemes for how they recognize the donation. We live in Canada, and it depends on the provinces up to 50% or around there.” - Jason
    • “Our objective was why don’t we create a gift tabulator to be an outreach for the charity and allow them to see the most tax-efficient ways to give.” – Bill
    • “We have many charts available, and one chart says that this is the tax you would have to have paid, e.g., $5000, based on the taxable capital gain, and this is the actual cost to you of making this donation.” – Bill


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor

    Hosted on Acast. See acast.com/privacy for more information.

    32 min
  • Hearsay Systems with Tim Rickards | E224

    Jason Pereira talks to Tim Rickards, managing director of social and content strategy for Hearsay Systems. Hearsay is a social media and content management system that helps businesses market themselves better in today’s social and digital age. 


    Episode Highlights:

    • 00.38: Hearsay is in essence of client engagement platform, and the company helps agents and advisors consistently deliver a personalized human client experience
    • 01.04: Hearsay also provides a comprehensive data capture and analysis system that helps people understand how they can keep improving as they move forward. 
    • 02.26: Tim talks about the guidance that they give to advisory firms who are new to this space looking to basically market themselves digitally. 
    • 05.12: Hearsay Systems is solely dedicated to financial services firms. They have an understanding with insurance companies, asset managers, broker dealers etc.
    • 05.33: Tim shares how they offer a combination of options that can help them to get advisors post on social media.
    • 06.21: Tim does an organic social field enablement, they allow individual people to increase the gravity of their social presence and expand their networks to help drive business, so posting is important. 
    • 08.28: Tim shares how you can literally funnel somebody to the conversion experience via text. 
    • 10.32: Tim talks about the social realm and all other communication. He discusses how he is helping to get a prospect down the funnel using next best action.
    • 11.33: Jason inquiries about the enablement part of the platform. He asks Tim how Hearsay Systems continues to nurture that relationship before advisors get to some sort of conversion point.
    • 12.32: Tim shares how they focus on social reciprocity and encourage people to not be afraid to direct message somebody if especially they are not a client. 
    • 18.18: As per Tim, social selling allows other people to find Hearsay Systems so that we can help solve their problems. 
    • 19:44: At Hearsay Systems they have features that screen posts for specific language and images so that the company doesn’t have to worry that something is going to go out that is problematic. 
    • 22:45: As per Tim they are using social media to help each advisor or agent grow their business, increase the number of policies there, their assets under management, etc. 


    3 Key Points

    1. Tim discusses how does Hearsay Systems stand out from the competition in the Financial Service space
    2. Tim talks about text implementation and how is that being implemented and how is it different than what he is seeing? What is being done in the social realm? 
    3. Tim shares instances and tells the listeners about the importance of having a good social reciprocity habit. 


    Tweetable Quotes

    • “We typically advise advisors to do, or agents is if someone responds and they’re not in your network, invite them to your network.” – Tim
    • “People who are good salespeople have a both an intuitive and educated sense of when it’s time to dig in.” – Tim
    • “Our view is that the technology is there to strengthen the human relationships and interactions itself, to replace them.” - Jason


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor


    Hosted on Acast. See acast.com/privacy for more information.

    28 min
  • Daylight Automation with Art Harrison | E223

    Jason Pereira talks to Art Harrison, Co-founder and Chief Growth Officer of Daylight. It helps companies automate their data processes and create greater efficiencies around things like onboarding, documented population etc.


    Episode Highlights:

    • 0.34: Daylight’s mission is to enable companies to improve any interaction between people in the process. 
    • 10.50: To build a new platform or process, the developer starts from the inside and says, let’s build the data model or the data lake, and then we are going to build this new suite of tools that will change onboard everything, and then we will finally have clean data, and we see that still as a struggle.
    • 11.38: If you are always looking at that automation first, you are often not solving the root of the problem. We focus on breaking apart a traditional term that organizations use, digitization and automation.
    • 18.11: The challenges are the people on the front lines don’t know how to speak the language of the people who are building technology stuff, says Jason.
    • 20.23: In terms of daylight, what Art and his team have done is they focus on the guardrails that are needed to bring the most value without letting even those frontline people overstep their bounds. 
    • 22.09: Daylight gives the users an ability to participate without overstepping their bounds, and then gives the other groups the ability to govern the release cycle and data flow in and out of the application.
    • 22.48: For Art and his company it was that separation of the experience from the data and really focusing on the different audiences that will participate in making the ideal experience for any process.
    • 24.31: Daylight kind of mirrors randomized approach to like how do we bring value today without burdening you with problems in the future?
    • 25.20: Daylight is focused on providing low code in terms of the process build. The SME is the expert but still empowers the IT folks to focus on what they want to do.
    • 31.19: Most people focus on doing the one thing they are told to do in front of them. They don’t necessarily understand that this is what is possible is feasible and just the enormous benefits to it.


    3 Key Points

    1. Daylight is a workflow engine that provides the tools for putting workflow together for the end-user and all the intelligence, execution, and deliverables that go into it.
    2. Art tells the listeners about the origin - what was the genesis of daylight automation, and how did it come to be?
    3. When building a digital ideal customer experience, 95% of the use cases are always exceptions. When you get into the room and technology, some pragmatism gets lost with some people, says Art.


    Tweetable Quotes

    • “In a busy business, you are moving so fast, and you don’t necessarily have time to think or map processes out, but then you pay the price in the long run.” - Jason
    • “We have kind of found this happy medium where it who is skeptical about some end user focused solution.”- Art Harrison
    • “It is interesting because of the mindset shift there because it stops becoming about the ones who control and action everything and it’s a relinquishing your control to ones who basically steward the efforts of the entire organization.” - Jason 


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor

    Hosted on Acast. See acast.com/privacy for more information.

    37 min
  • Pocket Finance with Sheldon Brow | E222

    Jason Pereira talks to Sheldon Brow, founder of Pocket Finance; a platform for greater collaboration between clients and advisors giving them a personal financial management app on their phone that not only helps track their wealth but also educates them.


    Episode Highlights:

    • 1.04: Pocket finance is a dual interface fintech platform that could be a personal finance management tool for the consumers to help them safely and successfully navigate finance. 
    • 4.03: If a user has an average balance of 10,000 or more for six months or longer than they are making the minimum payment or low payment, you populate a notification that says you might want to change this to a different product to drop the interest rate in half to pay it off a lot sooner, says Sheldon
    • 5.01: The problem with banks is that the high-pressure sales that they have in there, it is this constant product dumping and doesn’t always mean it is a meaningful product for the client. 
    • 10.48: Being able to aggregate the data as one thing, any company can set up aggregate data pretty quickly through all of these different conduits that exist. There are a lot of them out there, but then what are you able to do with that data in a meaningful way? And then how are you engaging the different relationships that there needs to be in that conversation and enhance that collaborative advice?
    • 12.21: The single biggest obstacle to getting financial plans done is data collection, and the number doesn’t matter how much money they make, says Jason.
    • 15.29: Sheldon wants their app’s notification to not just be a notification in front of a user’s eyes. He wants it to be clickable and actionable for the next best. 
    • 17.12: Technology doesn’t need to be scary to adapt and increase engagement, and you can automate and personalize some of it very easily.
    • 18.33: As per Sheldon, there are so many things that need to be changed in the industry one is opportunities to collaborate on advice.
    • 22.01: Everybody thinks they are an expert, and there is a reason why somebody goes sideways. 
    • 26.01: If the system puts a tremendous amount of onus on the individuals to not get hosed or screwed, then that is a predatory system.


    3 Key Points

    1. Sheldon launched Pocket Finance by taking inspiration from two sides - one is the consumer side and the other one is the advisor side. 
    2. Sheldon Brow shares details of his career growth and how he noticed major problems in clients’ financial transactions, and how he helped to resolve big payment issues. He also shares what motivated him to launch Pocket Finance. 
    3. Sheldon talks about the importance of data within the financial conversation and how he enables that.


    Tweetable Quotes

    • “There are some advisors who believe that the heavy lifting is their value proposition” – Jason
    • “Even creditor insurance on a credit card for independent advisors is a meaningful and quick conversation.” - Sheldon Brow
    • “Almost everything that matters to us in the modern day, especially digitally, lives as an icon on our phone.” – Jason


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • Pocket Finance – Website 

    Hosted on Acast. See acast.com/privacy for more information.

    29 min
  • MeetAmi Innovations Inc. with Sarah Morton | E221

    Jason talks to Sarah Morton, Chief Strategy Officer at MeetAmi. MeetAmi is a company working to bring digital assets to Canada’s traditional wealth management space. We have brought her to this show to discuss how she will help evolve the industry into the digital asset space. 


    Episode Highlights:

    • 00.35: MeetAmi is the company that Sarah has built to help advisors engage directly with digital asset investing on behalf of their clients. The company was founded a couple of years ago as they recognized the growth opportunities in the digital asset space, starting with cryptocurrencies but broader digital asset investing.
    • 1.37: We built our first product Ami Pro, a software platform to enable advisors to manage their client accounts and invest directly in digital assets on behalf of their clients, says Sarah.
    • 12.06: Sarah is launching inlearn which is our learning series. We have a fantastic head of learning, our Chief Learning Officer Chuck Hamilton, and he has been a thought leader in learning and blended learning for the last 20 years.
    • 15.04: We see a shift, and younger investors are making a lot of money in the crypto world, but they need advisors who can help them navigate that and recognize the tax implications and how to reinvest it, says Sarah
    • 18.24: It is important to orient where you are in the digital asset world and where your clients are, and if this is something your clients want today or they want tomorrow, it is  time to start thinking about it.
    • 23.09: The challenge is the objections in the market to keep things the way they are versus adopting how they come, says Sarah.


    3 Key Points

    1. MeetAmi is the only multi custodian platform in the market to address the different use cases. The custodians will be different depending on how quickly the advisor may need to access the asset.
    2. It is important to orient where you are in the digital asset world and where your clients are, and if this is something your clients want today or they want tomorrow, it’s time to start thinking about it, says Sarah.
    3. ETF is an interesting model, and it provides you exposure. But with our model and cost structure, the advisor can hold the asset directly for their clients, and they can make the management fee rather than the ETF making the management fee, and the client holds the asset.


    Tweetable Quotes

    • “Ami is your crypto friend, and the whole MeetAmi family of products is designed to help and be the co-pilot on the journey into digital assets as we transform into that world.” - Sarah 
    • “It is fundamental to enable the advisor to process the trades through a simple interface and then receive that data into their wealth management system or portfolio management system.” – Sarah
    • “I don’t want you to throw your clients under a bus, but I will say the management of broker-dealers is not typically the leading edge of the sphere on innovation.” - Jason 


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • Sarah Morton – Linkedin | Website  

    Hosted on Acast. See acast.com/privacy for more information.

    26 min
  • Dayforce Wallet with Seth Ross | E220

    Jason talks to Seth Ross, General Manager for Dayforce Wallet and Consumer Services at Ceridian. Ceridian is one of the powerhouses of payroll worldwide, and Dayforce Wallet is a payroll tide banking and pays as you earn platform.


    Episode Highlights:

    • 0.46: It is an app and a debit card. The app allows you to see how much you have earned at any given point in between your pay cycles, and the debit card will enable you to go and spend it, says Seth. 
    • 2.16: Seth talks about the genesis of Dayforce Wallet and the challenge and opportunity that Ceridian saw, and why it stood up to this kind of extension? 
    • 3.27: It was always in the mind of David, CEO of Ceridian, that having real-time visibility on payroll would ultimately not just end with making things more convenient for the payroll manager but bringing that to the end-user and allowing them to get paid on demand, explains Seth.
    • 7.25: You are potentially the bank for some people, so talk to me about where you guys hope to take it from today, says Jason.
    • 9.10: Visibility is an under appreciated benefit. If you never actually take your payment on-demand, just having visibility in a spotless and easy place is helpful for people as well, Seth. 
    • 15.01: Five years from now, you won’t be the best employer to work for the list if you are not providing your employees with options and flexibility and how and when they get paid, says Seth.
    • 16.37: One thing that Seths wants to be changed in our company is that we would have 100,000 clients instead of 5000 clients so that we could access more workers and bring this to more people. 
    • 18.01: Seth hears great stories every day about people saying I will be tight on cash and my kid had a game and needed new pair of basketball shoes, and having this product allowed me to tap a button and buy my kid a new pair of shoes. It is just really motivating, and that is what gets me up in the morning.


    3 Key Points

    1. We want to help individuals take control of their financial lives and avoid costly debt traps. We’re going to put a tool in the hands of employees that allows them to access earnings as they already earned at no fee, says Seth.
    2. The relationship between earnings volatility and the desire to get paid as you go there has to be a correlation there, says Jason.
    3. The payroll industry at its heart is pretty conservative because you have one job to make sure everybody gets paid and no one gets paid the wrong amount, says Seth.


    Tweetable Quotes

    • “We are all about making any day payday and giving average workers access to their earnings whenever they need it.” – Seth
    • “Looking at data, I am finding that the typical range on payday loans is between 100 to $1000, with the average being somewhere below the hundreds.” - Jason
    • “We see that the adoption skews to the larger companies. Ceridian averages about 1000 employees per company for each client that we work with, and on Dayforce wallet, it is a bit higher.” - Seth


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • Seth Ross – Linkedin | Website 

    Hosted on Acast. See acast.com/privacy for more information.

    20 min
  • Payslip with Fidelma McGuirk | E219

    Today we have Fidelma McGuirk, founder, and CEO of Payslip. Payslip is an Ireland-based payroll company that does work all around the world. She is on the show to discuss the challenges of working with multi jurisdictions and other complexities.


    Episode Highlights:

    • 1.10: Payslip enables a multinational company to integrate all their IT systems and payment providers in different countries into a payslip. All the data flow is secure, structured, and standardized across other countries, says Fidelma.
    • 8.49: We want to have one standard way of working worldwide. We want to have useful tools to automate manual work and reduce the risk. And then, we want to have one system of record for our global payroll data so that we know we’re managing it carefully. So, I set the payslip as that central global parallel management technology, says Fidelma.
    • 10.16: The traditional services aggregator model is an American model. For example, if you find experienced payroll leaders in the US, 4 out of every five payslips in the US are issued to the ADP platform, says Fidelma.
    • 12.29: In Europe, there is a default outward approach to looking at why you are going to build your business, why you are going to have to be ready for it, and what gross efficiency looks like. It means you have to have an agile operational model. 
    • 17.15: A multinational employer has different payroll service providers. They don’t want to be logging into different software that each service provider built just for their part of the process of their own country. They wanted to decide how they automate their whole process from the beginning to the very end.
    • 24.52: When you are an entrepreneur for five years, and it is pretty established, then your job actually kind of changes. You get to do the piece you are good at, which is like keep finding more spaces to innovate to make it even better, and that’s most exciting, Fidelma.


    3 Key Points

    1. Fidelma founded the payslip in 2016, and her previous life involved the setup and management of operations across 21 countries for a tax company that she was leading.
    2. What our technology does is help unify the data model at the global level and help standardize the process at a global level. We have a workflow automation engine standardized across all the different countries but has lots of flexibility, says Fidelma.
    3. Payroll is a bit like IT tech support for people. It is challenging to be recognized until something goes wrong, and if you don’t hear anything about it usually means that it’s all running very well.


    Tweetable Quotes

    • “Payroll is a systematic process. It requires every pay period in every country.”  - Fidelma
    • “More often, most jurisdictions, especially large ones, use engineer solutions solely for their jurisdiction. They don’t necessarily do multi custodial or multijurisdictional.” - Jason
    • “You need to prove the validity of the system, credibility of your company, and the longevity of it, but that’s a bit tricky.” - Fidelma


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • Fidelma McGuirk – Linkedin | Website 

    Hosted on Acast. See acast.com/privacy for more information.

    29 min
  • Swoop Funding with Daire Burke | E218

    Jason talks to Daire Burke, head of Canada for Swoop Funding. Swoop Funding is an Irish-based company that works in multiple countries. It provides companies with access to a platform that aggregates lending solutions to meet their needs from various commercial blenders. 


    Episode Highlights:

    • 00.46: Swoop is an online marketplace for small businesses looking to find funding for their business. We are giving business owners a tool to quickly find and compare funding products from right across the market, says Daire. 
    • 04.24: In Canada, over a million companies are turning over less than $10 million, and those are the businesses that can probably benefit from our platform the most. The important point in the design is that this is a free-to-use service for businesses.
    • 09.30: This is a real challenge, especially in Canadian banks, unless it is a small business loan backed by BBC, which the government backs, they’re not going to take a risk, but there are alternatives out there for funding, says Jason.
    • 10.43: We have a range of other digital lenders, non-bank lenders, grant writing agencies, angel groups, and we are trying to ensure we have a marketplace to fit all the financing needs of smaller and medium business owners would have, says Daire. 
    • 15.40: We have done white label projects with some of the biggest banks and their subsidiaries in the UK and NatWest, and that’s allowed them to serve their clients with other products that they wouldn’t ordinarily be able to, like grants or equity, explains Daire. 
    • 22.31: Access to publicly available data on companies would benefit so many different areas of this industry. When you’re getting information on the business directors, the filings, the financials, and kind of proliferation of data have so many benefits, not just in transparency but also in designing new products and meeting the needs of businesses, says Daire. 


    3 Key Points

    1. Swoop Funding is trying to make small businesses get the most value from their data, empowering them to use data to find all of the products out there that can create value for their business. 
    2. For the lenders in the Canadian SME lending space, the growth they have had over the last number of years has been very high, and you have to look at the reasons why that happens.
    3. Daire explains that they have a massive period of growth for their business in covid because they were acquiring all new users trying to figure out what type of government funding programs they could be available. It enabled them to serve their users the best way that they could at that moment. 


    Tweetable Quotes

    • “There are some green sheets on opening up with digital, fintech, and non-bank lenders that use different models to make decisions.”- Daire Burke
    • “The corporate beneficial ownership registry has been a real sticking point in an issue for a while and many standpoints.” – Jason 


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • Daire Burke – Website | Linkedin 


    Hosted on Acast. See acast.com/privacy for more information.

    28 min
  • Four Eyes Financial with Lori Weir and Jeff Harvie | E217

    Jason talks to Lori Weir and Jeff Harvie. They are going to specifically talk about how they have helped advisors and firms deal with implementing new systems to help them better support themselves in this new regime CFR. Lorie started the company in 2015, and they set out to help investors feel more confident that they were invested in products that met their risk tolerance and financial goals.


    Episode Highlights:

    • 4.04: CFR is one of the biggest regulatory changes we have seen probably in the last 20 years, says Jason
    • 5.28: When we looked at the opportunity with our platform or open architecture, the way we use data, we looked at the CFR requirements and said we could help firms scale the requirements so that they can demonstrate that they're meeting the obligations, says Lori.
    • 13.21: There are so many permutations around selecting equity, and that really falls into what the role of the advisor is now, says Jeff.
    • 23.01: One of the things that we have proven out in the last 12 months is that we can prototype and roll-out required modules because we’re sitting on top of the data, and we can move to rollout a module without changing the advisor experience, says Lori.
    • 28.57: We do provide the ability to drift monitoring. We can provide an indication to advisors like are they red, orange, green, or where are they sitting in terms of the spectrum of client portfolio and can they take on or take off risk from the call the road forward, says Jeff.


    3 Key Points

    1. Jeff started out doing suitability oversight, and suitability oversight requires an understanding of the client’s risk profile to make comparisons for securities transacted on a client account.
    2. There have been so many standalone processes, and we have been digitizing them and simply replicating in multiple places. So, if you are inputting something once it gets used across the process and can be viewed by anyone, says Lori.
    3. Our platform can help firms organize RTQ and score to 100 via risk scoring within our applications that are proprietary to us so that we can score individual securities and compare those two at a client or an account level from a security selection perspective, says Jeff.


    Tweetable Quotes

    • “Our solution set is built around the back, mid and front office to enable a seamless experience for the investor, the advisor, and the head office folks providing oversight.” - Lori 
    • “We just make it easier to collect, update, and monitor client information, which is vital.” - Lori 
    • “We really strive to make sure that the client information is as up to date as possible so that you can do a true reconciliation on, where the client is at from a risk appetite.” - Lori 


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • http://www.foureyes.financial/
    • https://www.linkedin.com/in/loriweir/
    • https://www.linkedin.com/in/jeffharvie1/?originalSubdomain=ca

    Hosted on Acast. See acast.com/privacy for more information.

    34 min
  • Hubly with Louis Retief | E216

    Jason talks to Louis Retief, Co-founder and CEO of Hubly. Hubly is an advisor workflow automation tool that helps take information from CRM’s and create actionable and easy to develop and implement workflows for advisors.


    Episode Highlights:

    • 1.41: New consumer financial products disrupt how people interact with their finances. But what we care about at Hubly is how this product innovation in new consumer products disrupts your professional service workers in financial services to serve their clients, says Louis.
    • 9.23: As per Louis, tools providers in the advisory space think about the financial advisor as to the end-user, but advisors don’t use half the tech in their business. 
    • 14.44: Louis says that they have been trying to find where there is room for standardization across the advisory industry.
    • 15.36: There is a massive bottleneck around the scheduling process of getting clients scheduled in for their review or check-in. The preparation component for those meetings and tracking all the follow-ups and the advisors’ promises. 
    • 19.29: Louis says that they see the CRM as the redundant compliant database for the client Ledger. So, they push activities back into the CRM to ensure they have that complaint history that is very important for regulators.
    • 23.23: Louis explains that they are limited in their ability to develop best practices, so they are working towards a future where they can have user-generated content on best practices workflows. 
    • 24.09: We want to spotlight the back-office workers. There is a lot of focus on the advisor and many tech bills for the advisor. However, they are not the main users of any software in a product or a firm, says Louis
    • 26.19: Our success is measured by how many more end-clients can access our advisors’ services, says Louis


    3 Key Points

    1. In the financial advisory business, you provide one of the most complex services. Unfortunately, people don’t realize how complicated a service you are delivering to your clients, so we built a robust solution, says Louis.
    2. You built a workflow engine essentially to integrate with different CRMs, pull that data in, and build simple to create, implement, and manage workflows that help advisors run their practices, says Jason.
    3. Louis explains that they have already built a couple of things into Hubly, making the ongoing service component a lot easier in their workflows. A user can create a workflow rule called a recurring rule.


    Tweetable Quotes

    • “Hubly has many features that allow for personalization on a client level that CRM workflow technology does not qualify for.” - Louis Retief
    • “Advisors want to have the one-ring version of the software, but no software package in the world is world-class at everything.” - Jason
    • “We are very much focused from a cultural standpoint as a company. Focus on processes and workflows for our own business.” - Louis Retief


    Resources Mentioned:

    • Facebook – Jason Pereira’s Facebook
    • LinkedIn – Jason Pereira’s LinkedIn
    • Woodgate.com – Sponsor
    • Louis Retief – Linkedin | Website 

    Hosted on Acast. See acast.com/privacy for more information.

    29 min

About Fintech Impact

From the publisher's feed

Fintech Impact is an exploration of the fintech world where we interview different fintech entrepreneurs about what they do, their story, and what their impact is on consumers, incumbents, and the…

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