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A lot of the communication with customers for which businesses once used email has transitioned to text messaging -- along with communication among friends, families, and pretty much everyone. To some extent, that even includes employee-to-employee communication. Whether it's SMS messaging or a messaging app like WhatsApp, Signal, or Telegram, people increasingly prefer the functionality and speed of response with text messages. Email isn't going anywhere but its uses may be diminishing.
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The post FIR #282: If You Need Me, Text Me appeared first on FIR Podcast Network.
By Neville Hobson and Shel Holtz5
2020 ratings
A lot of the communication with customers for which businesses once used email has transitioned to text messaging -- along with communication among friends, families, and pretty much everyone. To some extent, that even includes employee-to-employee communication. Whether it's SMS messaging or a messaging app like WhatsApp, Signal, or Telegram, people increasingly prefer the functionality and speed of response with text messages. Email isn't going anywhere but its uses may be diminishing.
Continue Reading →
The post FIR #282: If You Need Me, Text Me appeared first on FIR Podcast Network.

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