For Immediate Release

FIR #387: Sentiment Analysis, Risk Mitigation, or Big Brother Surveillance?


Listen Later

A long list of A-list companies from across the spectrum of industries have embraced Artificial Intelligence in a way that is raising eyebrows: monitoring employee emails and posts to messaging and collaboration services like Slack and Microsoft Teams. Privacy experts are raising red flags over the trend. When CNBC reached out to these companies about how they’re using it, only two replied, suggesting the others would rather avoid public attention on disciplinary actions taken as a result of the AI’s surveillance capabilities. Meanwhile, research finds that employees who work for companies that engage in surveillance suffer mental wellness consequences. Neville and Shel discuss the trend in this short midweek episode.

Links from this episode:

  • How Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages
  • Companies use AI to monitor workers—45% of employees say it has a negative effect on their mental health
  • Is your company using AI to monitor you while you work?
  • Major companies are reportedly using this AI tool to track Slack and Teams messages from more than 3 million employees. Privacy experts are alarmed.
  • AI employee monitoring will only burn bridges in the workplace
  • How Do Employees Really Feel About Their Companies? (2015 Wall Street Journal article)
  • The next monthly, long-form episode of FIR will drop on Monday, February 26.

    We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly, request the credentials in our Facebook group, or email [email protected].

    Special thanks to Jay Moonah for the opening and closing music.

    You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on Neville’s blog and Shel’s blog. Neville’s Asides blog is also available.

    The post FIR #387: Sentiment Analysis, Risk Mitigation, or Big Brother Surveillance? appeared first on FIR Podcast Network.

    ...more
    View all episodesView all episodes
    Download on the App Store

    For Immediate ReleaseBy Neville Hobson and Shel Holtz

    • 5
    • 5
    • 5
    • 5
    • 5

    5

    20 ratings


    More shows like For Immediate Release

    View all
    Freakonomics Radio by Freakonomics Radio + Stitcher

    Freakonomics Radio

    32,005 Listeners

    How I Built This with Guy Raz by Guy Raz | Wondery

    How I Built This with Guy Raz

    30,203 Listeners

    The Daily by The New York Times

    The Daily

    112,238 Listeners

    Up First from NPR by NPR

    Up First from NPR

    56,524 Listeners

    Today, Explained by Vox

    Today, Explained

    10,202 Listeners

    Worklife with Adam Grant by TED

    Worklife with Adam Grant

    9,158 Listeners

    The Spin Sucks Podcast with Gini Dietrich by Gini Dietrich, Founder of Spin Sucks

    The Spin Sucks Podcast with Gini Dietrich

    68 Listeners

    Throughline by NPR

    Throughline

    16,355 Listeners

    The Happiness Lab with Dr. Laurie Santos by Pushkin Industries

    The Happiness Lab with Dr. Laurie Santos

    14,286 Listeners

    A Bit of Optimism by Simon Sinek

    A Bit of Optimism

    2,178 Listeners

    Huberman Lab by Scicomm Media

    Huberman Lab

    29,188 Listeners

    Fly on the Wall with Dana Carvey and David Spade by Audacy

    Fly on the Wall with Dana Carvey and David Spade

    12,808 Listeners

    The Mel Robbins Podcast by Mel Robbins

    The Mel Robbins Podcast

    19,671 Listeners

    The 7 by The Washington Post

    The 7

    1,241 Listeners

    AI Explored by Michael Stelzner, Social Media Examiner—AI marketing

    AI Explored

    96 Listeners