The End of the Generative Artificial-Intelligence Bubble

These are all headlines from the last several weeks suggesting, as Gartner believes, that generative AI has arrived at the trough of disillusionment (the low point in Gartner’s technology hype cycle).  This skepticism can be attributed to the fact that there haven’t been any breakthrough products that have produced huge revenues. Instead of companies making big investments in AI, individual employees are using free or low-cost tools independently.

While those enterprise tools are undoubtedly coming, employees using ChatGPT, Gemini, Claude, Perplexity, and Copilot are seeing big gains in productivity and even creativity. A new report from Microsoft — which looks at Copilot use by 6,000 employees in more than 60 organizations — reinforces this view. In this midweek episode, Neville and Shel dig into the report, along with a Washington Post study that ranks how individuals are using generative AI.

Links from this episode:

The next monthly, long-form episode of FIR will drop on Monday, August 26.

We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. To obtain the credentials needed to participate, contact Shel or Neville directly, request them in our Facebook group, or email [email protected].

Special thanks to Jay Moonah for the opening and closing music.

You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on Neville’s blog and Shel’s blog.

Disclaimer: The opinions expressed in this podcast are Shel’s and Neville’s and do not reflect the views of their employers and/or clients.

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