Today there is 2 episodes in one. I been pushing towards getting the YouTube channel going and the episodes have been shorter. I know that sucks for podcasts cause I listen to podcasts all day every day. So soon there will be longer episodes coming. I been working on a lot of for the podcast so hopefully we get back to normal. This episode is about the flat rate effect and how they blame everything on the technicians. 

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

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Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
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Thanks For Listening, and Thanks for your support!
Tech

Most shops will tell you there’s a technician shortage.
But that’s not the truth.
The real reason shops are always hiring is because techs keep leaving.
In this episode I break down what’s really happening inside the bays. The revolving door of technicians, the broken flat rate system, the paperwork they make you sign just to get the job, and why so many experienced techs are walking away from the trade.
This isn’t about people being lazy or not wanting to work.
It’s about an industry that expects technicians to carry all the risk while management keeps the control.
Techs are burning out.
Techs are leaving.
And the industry still refuses to admit why.

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

Most people think independent shop owners are getting rich. 
The truth? A lot of shops are one bad month away from closing. 
High overhead, debt, equipment payments, and constant pressure mean many independent shops survive because one or two technicians are carrying the entire operation. If one of those techs quits, the whole place can collapse overnight. 
This is the reality behind struggling shops, unstable business models, and why techs carry the weight of an entire business. 

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

Go to my website.

They judge you on four numbers.
Productivity
Efficiency
Proficiency
Effective Labor Rate
In this episode we break down what each one actually means, what you control, what you don’t, and why a slow week doesn’t always mean you’re a slow tech.
Flat rate turns shop problems into your pay problem.
Understanding your wrench time vs billed time shows the real story.
Are you slow
or are you starving.
Know your NUMBERS!

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

Go to my website and order the NEW book 'The Grey Mechanic" I BET you can relate to it. 

Training is a scam. The more you know, the less you make. 

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

The new book is out "The Grey Mechanic" Link below

The Grey Mechanic Book 

https://www.amazon.com/dp/B0GKVGDSPM

They tell you that master certification is the finish line.
That once you hit that level, the stress eases up and the money finally makes sense.
That’s not how it works.
In this episode, I break down what really happens after you become master certified. The heavier workload. The nonstop problem cars. The unpaid diagnostics. The expectation that you’ll fix everyone else’s mess while your own numbers quietly fall apart.
You become essential and invisible at the same time.
Too valuable to promote. Not valued enough to protect.
Expected to lead without authority and carry the shop without support.
I talk about why “big bucks” doesn’t mean anything when you can’t turn hours, how bad management survives by leaning on strong techs, and why so many master techs end up burned out, isolated, and questioning whether being good at this job actually worked against them.
Competence shouldn’t be a punishment.
But in this industry, that’s exactly what it becomes.

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

Starting over doesn’t scare techs. Being wrong again does. This episode is about the moment when leaving one shop and going to another starts to feel heavier than staying, and why that happens after you’ve been in this industry long enough. It’s about burnout that shows up quietly, experience turning into hesitation, and what “starting over” really means when you’ve already done it before. If you’re still showing up, still doing the work, and quietly questioning how long you can keep going, this episode puts words to that space. The Grey Mechanic is out now on Amazon, and links to the book, free resources, and manager training are below.
https://flatratetechpodcast.weebly.com

The Grey Mechanic Book 

https://www.amazon.com/dp/B0GKVGDSPM

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

Is your manager clueless about why techs are leaving your shop? 

go to flatratetechpodcast.weebly.com and click the manager link. Print out the form and put it on his desk. This is what will change your shop. 

New book is coming the "Grey Mechanic" will be out soon!

If you related to the last one wait until this one comes out. 

This industry is a joke and it’s rigged against technicians.
You’re told to trust management, trust the manufacturer, trust the process. Then your hours get cut, your pay changes, and you’re blamed for numbers you don’t control.
Flat rate is broken on purpose. Corporate doesn’t care. Manufacturers protect the brand, not the techs fixing their mistakes. Managers smile, lie, and throw you under the bus.

The Grey Mechanic Book

https://www.amazon.com/dp/B0GKVGDSPM

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

This trade is being held together by technicians who are burned out, under pressure, and tired of being ignored.
We’ve talked for years about why techs are quitting.
Why morale is dead.
Why good people are walking.
Why nothing ever seems to change.
Complaining isn’t the hard part.
Fixing it is.
Over the last year, I’ve been building something quietly, not for techs to buy, not for sponsors, not for clicks, but for the people who actually control what happens in the shop.
It’s a straight, no-bullshit briefing for managers that lays out what technicians are really dealing with in the bays and why shops keep losing people.
If you’ve got a manager who claims they want change…
If leadership keeps saying they “don’t know why techs are leaving”…
Or if your shop swears everything is fine while people keep quitting…
There’s a flyer linked below. And on the QR code. 
Print it.
Put it on their desk.
Walk away.
No arguing.
No explaining.
No putting your name on anything.
If they care, they’ll scan it.
If they don’t, nothing changes anyway.
This isn’t about selling techs anything.
It’s about getting the truth in front of the people who have the power to fix what’s broken.
Here is the link to copy or click the QR code on the YouTube video episode. 

 PRINT IT OUT AND PUT IT ON THE MANAGERS DESK.

https://drive.google.com/file/d/1hNZc-b54eIayclL-Y400wlOwuxOGgQgJ/view?usp=share_link

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech

“Be more professional.” That’s the line. And it’s bullshit.
Every time technicians speak up about unpaid labor, flat rate abuse, or unsafe pressure, the same word gets thrown at them.
Unprofessional.
In this episode, I talk about what that word actually means in THIS industry.
Why it has nothing to do with skill, quality, or doing the job right.
And how “professionalism” gets used as a leash to keep techs quiet while the system keeps taking.
Technicians are already professionals.
The problem is the industry punishes professionalism the moment it costs them money.
Have you ever been told to stay quiet, take the hit, or stop having an attitude when you called out something wrong?
This isn’t about acting better.
It’s about why the people doing the real work are expected to give it away for free.
Listen before they tell you to be “professional” again.

Support the show

SPONSORED BY BAY DIAGNOSTICS

www.BayDiagnosticsGroup.com 

You've heard the problems on this podcast for years — technician turnover, broken communication, bad dispatch, lost productivity, pay-plan issues, and shop culture problems.

Bay Diagnostics helps dealership managers find out what's actually happening inside their service department.

Built from more than 30 years of firsthand dealership experience, Bay Diagnostics provides anonymous technician feedback, workflow analysis, and diagnostic reports designed to identify the problems that can cost a shop technicians, hours, repair orders, and profit.

Truth from the bays. Solutions for the shop.

Dealership managers: Want to find out what's really happening in your shop?

Email: [email protected]

THE BOOK

https://www.amazon.com/dp/B0FK654G57

Follow the Facebook page
Follow the instagram page-- Flatratetech_podcast
Check out the website 
Flatratetechpodcast.weebly.com
[email protected]
Don't Forget To Rate And Review!

Thanks For Listening, and Thanks for your support!
Tech