Menu Talk

For Zaxbys' CMO Patrick Schwing, enhancing the core menu is key


Listen Later

Zaxbys has been in the chicken finger business since 1990, six years before Raising Cain’s and decades earlier than Wendy’s. But with the competition getting fiercer with every new chicken tender or wing to hit the market, the fast casual had to build more awareness about its DNA. Enter Patrick Schwing, chief marketing & strategy officer for the Atlanta-based fast casual and this week’s guest on Menu Talk.“We wanted our sauce equity to be more prominent, and we made that very visible by restructuring the menu,” said Schwing. “Famous fingers and sauces is our core, so that is the focus.”Limited-time offers have also become a bigger part of Zaxbys' menu strategy. Tacos, a surf ‘n turf box and a Zappetizer Trio are a few standouts.Schwing is also leading the charge to expand digital menu boards systemwide and partner with pop culture figures for marketing campaigns. Rapper Omar Epps was recently enlisted as the “Sauce Boss” to promote the chain’s limited-time Sauce Boss Box combo meal. Listen as Schwing talks about how Zaxbys is differentiating itself in the crowded chicken space through upgrades in menu, operations, marketing, service and more.

...more
View all episodesView all episodes
Download on the App Store

Menu TalkBy Restaurant Business Online

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

9 ratings


More shows like Menu Talk

View all
Political Gabfest by Slate Podcasts

Political Gabfest

8,493 Listeners

Pivot by New York Magazine

Pivot

9,564 Listeners

Wine for Normal People by Elizabeth Schneider

Wine for Normal People

1,473 Listeners

How I Built This with Guy Raz by Guy Raz | Wondery

How I Built This with Guy Raz

30,229 Listeners

Pod Save America by Crooked Media

Pod Save America

87,438 Listeners

A Deeper Dive by Restaurant Business Magazine

A Deeper Dive

72 Listeners

Waddle & Silvy by ESPN Chicago

Waddle & Silvy

449 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

10,063 Listeners

Restaurant Daily by Restaurant Business Online

Restaurant Daily

29 Listeners

At Your Convenience by At Your Convenience

At Your Convenience

6 Listeners

Winsight by Winsight

Winsight

0 Listeners

Take-Away with Sam Oches by Nation's Restaurant News

Take-Away with Sam Oches

18 Listeners

The Interview by The New York Times

The Interview

1,579 Listeners

On with Kara Swisher by Vox Media

On with Kara Swisher

3,499 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

21,005 Listeners

Restaurant Rewind by Restaurant Business Online

Restaurant Rewind

8 Listeners

Raging Moderates with Scott Galloway and Jessica Tarlov by Vox Media Podcast Network

Raging Moderates with Scott Galloway and Jessica Tarlov

1,366 Listeners

The Week in Restaurants by Informa Foodservice

The Week in Restaurants

0 Listeners