When it comes to vetting motor carriers, each freight broker has their own preferences on what to look for and what to avoid. In this episode, we're opening the hood on our own personal rule sets that we use when selecting motor carriers.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Should I be using an official quote form when sending pricing to a customer?
• Is it realistic to earn $1 million a year as a cradle-to-grave rep handling mostly LTL with 25% commission?
• When managing LTL and FTL with FedEx and UPS, should I explore alternative shipping options beyond current contracts?

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In this episode of Freight 360, the hosts break down freight brokering basics with a focus on carrier selection and fraud prevention. They cover how the current economy affects the industry, share a global outlook, and dive into a real case of identity theft. Key takeaways include best practices for vetting carriers, staying ahead of fraud tactics, and the value of training and education in spotting red flags.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• What's the biggest challenge brokers face when it comes to shipping freight?
• How to find bulk carriers and handle washout requirements.
• GPS tracking issues: Why isn't it pinging every 30 minutes like it should?

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Ever wonder why some freight brokerages thrive while others constantly struggle with cash flow problems? The answer lies in mastering the fundamentals that many brokers overlook.

In this eye-opening episode, we explore the critical but often neglected basics that make or break your brokerage operation. We share real stories of brokerages that generated impressive revenue on paper but collapsed when they couldn't collect payments because of poor documentation practices. You'll discover why verbal agreements without written confirmation are worthless, how missing verification steps can cost thousands in claims, and why immediate proof of delivery matters more than you think.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🔍 How to find the right companies to prospect — and who to contact once you do
⛽️ How to calculate fuel surcharge when quoting a customer
🙈 What blind shipments are and why shippers use them

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🚚 In this episode, we cover:

• ⏱ What accessorial charges are (detention, layovers, TONU, lumpers & more)
• 📄 How to document charges and avoid disputes
• 📉 Real-world examples of how mishandling accessorials hurts profits and relationships

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

📞 What does “100 calls per day” really mean—total dials or the number of companies contacted?
🚫 Is there a way to get more customers without cold calling? What can a new broker do after struggling with outreach?
💸 When does a shipper typically pay a new brokerage, and how do you cover the carrier payment before you get paid?
🚛 Why would a truck driver change the MC number and company name on the side of their truck?

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Profits can vanish fast when brokers cut corners. Nate kicks things off with a wild National Guard story from inside New York prisons, then we dive into real-life brokerage disasters: a $50K trailer fail, insurance loopholes that killed claims, and a rejected tanker load no one wants to touch. If you’re in freight, these lessons could save your business.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Does Your Business Name Matter? – Should you change “Transportation” to “Logistics” when you become a broker?
• Cold Calling 101 – How to approach shippers as a new broker and what your outreach should sound like.
• Finding Carriers When You’re New – Strategies to build carrier relationships, even when you lack a credit rating.

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