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You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volume without structure, clear roles, and strong leadership.
We break down how to build processes, avoid common hiring mistakes, and stop being the bottleneck so your business can actually grow.
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QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💰 Carrier rates, margins, shipper pricing basics
⏱️ Handling unexpected 24-hour trailer drops
🔍 Alternatives to Highway for carrier vetting
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vulnerabilities.
From rate con fraud to ELD manipulation, we cover how these schemes work and share practical broker SOPs and vetting strategies to catch red flags early and protect your business.
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of being a 1099 agent and what separates brokers who thrive from those who burn out.
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
⚖️ Fining Carriers The Right Way vs Wrong Way
🚛 Dispatch Services: Pros & Cons
🌴 Florida Peak Season Strategy
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a dispatcher so you can scale without burnout.
We also cover the current market—tight capacity, rising rates, and spot vs. contract tension—and walk through a practical dispatcher workflow, carrier sourcing, and negotiation tactics that actually work in today’s environment.
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💸 Getting Paid via Cash App? Is it normal or a red flag for carriers?
📊 Best Way to Find Loads? Are load boards enough or is there a better strategy?
⚖️ Broker Bankruptcy? File on the bond only or use a collection agency too?
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service issues.
We cover what to ask about carrier vetting tools, why timing and visibility matter, and how terms like API vs. webhook impact real-time data. Bottom line: messy data doesn’t get fixed by better tech or AI—it just scales the problem.
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💳 Best factoring companies and typical freight broker factoring rates
⛽ What happens to fuel surcharges when diesel prices rise
⚖️ Why shipment weight matters so much to motor carriers
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of where things went wrong and how to prevent them.
We also cover the key checkpoints at pickup and delivery, how FOB terms affect responsibility, and why relying on contingent cargo or reefer breakdown coverage can backfire. The solution: tighter carrier vetting, clearer rate confirmations, and a solid claims playbook to protect your margins.
Support Our Sponsors:
Togo: Click Here
OperFi: Click Here
QuikSkope - Get a Free Trial: Click Here
DAT One - Brokers & Carriers: Click Here to get 10% off your first year!
DAT Outgo Factoring for Carriers: Click Here
AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!
Recommended Products: Click Here
Freight Broker Basics Course: Click Here
Join Our Facebook Group: Click Here
Check out all of our content online: Click Here
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