This episode exposes real cases of internal fraud at freight brokerages—from agents moving loads under fake approvals to inflating commissions and abandoning contracts. Learn how to protect your business with better system controls, document checks, and shared account access. Plus, hear how China’s tariff cuts could shake up freight volumes—and who’s liable when customers don’t pay.

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In this second segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how automation could reshape the industry—emphasizing the need for education, clear contracts, and better documentation.

Armchair Attorney

Matt Leffler LinkedIn

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In this first segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how automation could reshape the industry—emphasizing the need for education, clear contracts, and better documentation.

Armchair Attorney

Matt Leffler LinkedIn

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🔍 Why brokers request carrier inspections

🧑‍💼 Is Landstar a good choice for agents?

📦 Best load boards for freight brokers

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Poor email habits can cost you customers. In this episode, we break down the fundamentals of professional email communication for freight brokers and why it matters more than you think.

🔹 Write clear, purpose-driven messages
🔹 Use subject lines and recipient lists effectively
🔹 Repackage sloppy carrier emails before forwarding
🔹 Always follow up calls with confirmation emails
🔹 Avoid costly miscommunication and protect your business

Listen now and sharpen one of your most overlooked tools in freight: your inbox.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Is there a platform where brokers can bid on available freight shipments?
• What should I do if someone is fraudulently using my MC number to book loads?
• I'm getting started as a broker, but people say I can't compete with the big guys—any advice?
• Responding to claims that brokers are "parasites" and the root cause of low rates in the industry.

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When it comes to vetting motor carriers, each freight broker has their own preferences on what to look for and what to avoid. In this episode, we're opening the hood on our own personal rule sets that we use when selecting motor carriers.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Should I be using an official quote form when sending pricing to a customer?
• Is it realistic to earn $1 million a year as a cradle-to-grave rep handling mostly LTL with 25% commission?
• When managing LTL and FTL with FedEx and UPS, should I explore alternative shipping options beyond current contracts?

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In this episode of Freight 360, the hosts break down freight brokering basics with a focus on carrier selection and fraud prevention. They cover how the current economy affects the industry, share a global outlook, and dive into a real case of identity theft. Key takeaways include best practices for vetting carriers, staying ahead of fraud tactics, and the value of training and education in spotting red flags.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• What's the biggest challenge brokers face when it comes to shipping freight?
• How to find bulk carriers and handle washout requirements.
• GPS tracking issues: Why isn't it pinging every 30 minutes like it should?

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