Ben and Dean break down recent US-Canada tariff changes, covering their impact on freight volumes, rates, and carrier challenges. Dean shares insights on operating costs, a possible freight recession, and long-term trade policy effects. They also discuss market volatility, strategies for navigating tough conditions, and the importance of strong partnerships. The episode wraps up with predictions for future trends and advice on staying adaptable in a shifting market.

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Ben & Stephen answer your freight brokering questions and discuss:

Dispatching Trucks from Abroad – Challenges and considerations for carriers managing operations remotely.
Carrier Perspective on Rates – The push for higher rates and the costs carriers must cover.
Onboarding Challenges – What happens when a carrier isn’t set up late in the day?
New Broker Mistakes – Common pitfalls when booking the first load and how to avoid them.

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💰 Back Office Basics for Freight Brokers

In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so they talk about how to keep it moving, streamline operations, and avoid payment delays.

They also dive into rescheduling fees, why solid communication is a game-changer in logistics, and how a good TMS can make or break efficiency. Mastering back-office ops isn’t just paperwork—it’s the key to running a profitable freight brokerage.

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Ben & Stephen  answer your freight brokering questions and discuss:

• Handling extra costs like lumper fees and detention fees – when to charge the shipper
• Calculating fuel surcharges – is it built into the rate or added later?
• Working with airlines and MRO repair facilities – thoughts on dedicated aviation freight
• Why do some brokers refuse to work with dispatch services?
• Dispatch services vs. family members – what’s the difference when representing a carrier?

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You may have heard of him or even seen his wild Tweets on X - we finally got to sit down with FreightBrokerGuy and his story is a wild one. Talk about finding a niche in the freight broker industry. This one is a fun one, and we've been waiting a long time to do it!

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• 🚛 Handling Accidents on Your Loads – What to do when an accident happens involving one of your shipments.
• 🖥️ Essential Software for a New Brokerage – What’s worth the investment and where you can cut costs when launching your freight brokerage.
• 📄 Brokers & BOLs – Do customers expect brokers to generate their own Bills of Lading (BOLs)?

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🎙 Mastering Freight Rates & Market Trends

Unlock the keys to freight success in this episode! We break down essential strategies for quoting, negotiating, and navigating market shifts in logistics.

🔹 Freight Rate Negotiations – Tips to master the art of pricing and securing the best deals.
🔹 Trucking Capacity & Market Trends – How to interpret heat maps and spot rate trends.
🔹 Economic Impacts – The effects of steel & aluminum tariffs on supply chains.
🔹 Supply Chain Disruptions – How avian flu is affecting the chicken and egg market.
🔹 Operational Strategies – Avoiding “Fallout Friday” cancellations and sourcing trucks efficiently.

Stay ahead in the logistics game with expert insights and actionable takeaways! 🚛📦

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• 💰 Dispatcher Fees – How much should you pay per load or per week for tracking and tracing?
• 🎯 Lessons for New Brokers – The one piece of advice industry veterans wish they had when starting.
• 🚛 Broker vs. Carrier Load Dumping – Why brokers sometimes tell carriers to dump late-arriving produce and what to do about it.
• 📑 Customer Onboarding Timeline – How long should contracts, credit checks, and insurance verification take?

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🎙️ Freight, Trade & Touchdowns

• Freight Brokerage 101 – Learn how to quote a new shipper and secure your first load.
• Trade & Tariffs – The impact of trade wars, Mexican border policies, and USPS parcel suspensions.
• NFL & Laughs – Super Bowl hot takes, referee favoritism, and Ben’s daddy-daughter dance.
• LTL Changes – Updates on freight class shifts and how brokers can adapt.
• Sales Strategies – Cold calling tactics, trust-building, and securing long-term customers.

Tune in for a mix of industry insights, real-world strategies, and a bit of fun along the way!

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Recommended Products: Click Here
Freight Broker Basics Course: Click Here
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Working as a Freight Broker as a Foreigner
• Low Rates Explained
• Freight Claims with a Co-Broker Arrangement

Support Our Sponsors:

Freight Collection Solutions - Click Here
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Recommended Products: Click Here
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