What does it take to grow a home services business from nothing to over $6.7 million in revenue? On this episode of Around the CAMPfire, CAMP Digital CEO Katie Donovan sits down with Tom and Karen Balko to unpack their incredible journey of grit, growth, and getting it done.

From barely affording gas money to now leading a booming HVAC and electrical company in the Twin Cities, Tom and Karen share how they built a high-trust brand, scaled a rock-solid team, and stayed committed to servant leadership—answering customer calls at 2 AM and rolling up their sleeves when it matters most.

Whether you're a home service business owner, industry leader, or rising entrepreneur, this story is your blueprint for scaling with intention and heart.

Additional Resources:

Vector Services Website

Connect with Karen Balko

ServiceTitan Website

KickCharge Website

Connect with Katie Donovan

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Chad on LinkedIn

Chad Peterman | CEO | Author

Peterman Brothers Website

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Key Takeaways:

• Scaling with intention in the trades
• Building a magnetic company culture
• Rebranding for trust and hiring advantage
• Why leadership means answering the phones at 2AM