In this episode, I sit down with Brooks Loughry, who brings over 20 years of experience in the aesthetic medical industry. We talk about how medical spas have evolved, what it takes to stand out in such a competitive market, and why discounting your services can actually hurt your business.

Brooks shares his approach to building sustainable, value-based business models through strong team training, smart marketing, and unforgettable patient experiences. We also dive into the power of referrals, how to boost sales without slashing prices, and what really drives long-term success in this industry.

Tune in for practical, no-fluff advice to elevate your practice and increase profitability without compromising your worth.

What you'll hear in this episode:

[02:40] Challenges and Opportunities in Med Spas

[05:35] The Business Side of Med Spas

[11:40] Discounting and Membership Models

[16:25] Long-Term Patient Value and Retention

[26:15] The Power of Referrals in Business

[27:10] Nuances of Discounting and Value Exchange

[28:00] Building Loyalty Through Personalized Experiences

[36:15] Reducing No-Shows and Cancellations

[39:55] Effective Rebooking Strategies

[41:10] Avoiding Common Business Pitfalls

If you like this episode, check out:

Keep Your Business Profitable with Strategic Cost Management

A Deep Dive into Your Profitability Strategy

The $5M Bottleneck

Connect with Brooks Loughry:

LinkedIn: Brooks Loughry

Instagram: @brooksadvises

Email: [email protected]

Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/

Connect with Shannon: https://www.linkedin.com/in/shannonweinstein

Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ

Follow along on IG: https://www.instagram.com/shannonkweinstein/

The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.