Family business transformation takes on a whole new meaning when Tiffany Martin Peters joins us for another episode of our Green and Clean series. As President at North by Northwest Lawns in Austin, Texas, Tiffany walks us through her unexpected path into the family landscaping company, starting with a rocky internship and a firm "no" to working with family — but life had other plans. When Tiffany returned in 2014, she found herself building office operations from scratch, armed with only a QuickBooks tutorial from her dad and her own determination. She shares the uphill journey of implementing software, overcoming a steep learning curve, and evolving the business beyond Excel spreadsheets and paper files.

Join us as we discuss: 

• [5:33] Transitioning the office from old-school paper to modern processes

• [8:26] Navigating family dynamics while implementing new procedures

• [13:56] Adopting new software during the peak seasonal months
  

Check out these resources we mentioned during the podcast:

• Aspire

• Tiffany’s Aspire Journey
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here. 

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