Lucinda Rouse and Emily Harle are joined by Louise Harris, chief operating officer of the homelessness charity Crisis, to learn about successful and meaningful approaches to advancing diversity, equity and inclusion in the voluntary sector.

Louise outlines the importance for organisations working in the social justice space to treat DEI as a strategic issue as well as a people one, with accountability mechanisms included in monitoring frameworks to keep track of progress.

She stresses the need for leaders to take time and create space to reflect and learn about DEI issues and acknowledge them as a collective organisational challenge, rather than rushing to find a solution single-handedly.

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