Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about payment processors like Zelle, Paypal, and Venmo. 

We discuss the term “HIPAA compliant”; compliance as a process; using “compliant” products in a noncompliant way; our favorite example, Google Workspace; unencrypted email; special HIPAA exceptions, like the conduit exception; the exception for payment processing; making informed choices from a risk management perspective; apps selling user information; collecting payments through your practice management system and Stripe; Square for solo practice; and payment processing fees.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

CE Training: Teletherapy and Remote Payment Methods, Legal-Ethical and Practical Considerations

Article: Banks and HIPAA: Checks & Credit Cards vs. Receipts & Invoices 

More details on the HIPAA exemption for financial institutions

Article: Clients Have the Right to Receive Unencrypted Emails (and Texts) Under HIPAA

PCT's Free, Editable Electronic Communication Consent Form

PCT's Free Service Selection for Mental Health Group Practices Workbook

*Free* Distress Less Series (Therapy for Therapists)

PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!)

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC) 

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we discuss the fight for the future of mental health private practice. 

We chat about the Amazons of mental health, qualitative differences in care for group practices and mental health platforms, whether group practice is less viable right now, minute mental health, the therapeutic relationship, consumer choice, differentiating your practice from what these services can offer, payment parity for teletherapy, coverage parity, meeting the current demand for therapy, getting paid as a legislative issue, bipartisan support for telehealth coverage and payment parity, and ways to advocate for payment parity.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Parity Laws by State

Will Telehealth Payment Parity Be Permanent or a Passing Fancy?

Previous Episode of Group Practice Tech - Episode 126: [The Teletherapy Lawyer] How Are We Going to Get Teletherapy Payment Parity After COVID?

*Free* Distress Less Series (Therapy for Therapists)  

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)     

PCT's Group Practice Teletherapy Programs, including PCT's Teletherapy Certified Practice Program   

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about fear-mongering around HIPAA compliance. 

We discuss the HIPAA police and why people think they’re real, the consequences of noncompliance, the Office of Civil Rights (OCR), approaching security from a fear-based perspective vs a practical perspective, what to do when there’s a breach of information, how disclosures frequently happen, notifying the OCR and clients, managing client trust, taking remedial action, not letting stress escalate, that notification doesn’t equal punishment, reducing the likelihood of a breach, real risk scenarios for group practice, not acting out of fear, and our upcoming Distress Less series. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

*Free* Distress Less Series (Therapy for Therapists) 

Article: What is HIPAA Breach Notification?

PCT's Risk Analysis and Risk Mitigation Planning HIPAA Security Module (done *for* you)

PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!) 

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)   

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about ways to manage the onboarding and offboarding processes in group practice.  

We discuss why therapists + practice leaders in particular are burned out right now, why so many folks are going out on their own, how HIPAA is involved in onboarding and offboarding, the HIPAA Security Rule, access to PHI, background checks, due diligence, identifying roles within your practice, ways to optimize onboarding for efficiency and user friendliness, checklists, revoking access to PHI, documentation, access to records, dealing with contentious offboarding, and our upcoming free seminar on onboarding and offboarding with compliance and ease in mind. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Onboarding and Offboarding with Compliance and Ease in Mind -- Live Seminar on growth management and onboarding/offboarding clinicians for group practice leadership

*Free* Distress Less Series (Therapy for Therapists)

PCT's Free Service Selection for Mental Health Group Practices Workbook   

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about stress management and money with Julie Herres from GreenOak Accounting. 

We discuss overwhelm, stress cycles, why things are so stressful for group practice owners right now, private practice trends, time vs. money, ways to manage increased stresses, business health and money from a holistic perspective, hiring challenges, managing fear and scarcity, investing in support, delegating tips, practical steps to manage finances effectively, service selection and setting up systems, and HIPAA considerations with accounting software.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Green Oak Accounting, specialized accounting for mental health professionals and group practices

Julie and Green Oak Accounting’s podcast, Therapy for Your Money

Julie's EHRs and QuickBooks articl

PCT's Free Service Selection for Mental Health Group Practices Workbook  

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about using the internet securely wherever you are. 

We discuss what an internet connection actually is, vulnerabilities in network connections, network security, guest networks, physical security of network hardware, Virtual Private Networks (VPNs), avoiding lag time with a VPN, using personal devices, cellular hotspots, and our course on security and home offices. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Remote Workplace HIPAA Security Module (document pack + training) 

On-demand training: Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues (1 CE credit hour, legal-ethical)  

Article: With a VPN, Your Staff Can Work Just About Anywhere

Article: The Traveling Telemental Health Therapist’s Best Friend: VPNs 

Free Service Selection PCT Workbook 

Group Practice Office Hours (direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about internal systems that can help optimize and streamline your group practice.

We discuss our new Facebook group (which is full of resources), Loom as a tool to share information, uniformity in training and resourcing, replicating and delegating, Google Workspace, intra sites to organize resources, creating practice culture virtually, Bring Your Own Device and remote device management, and Gusto to streamline payroll and HR.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Group Practice Care with PCT Facebook Group

Group Practice Care with Person Centered Tech is an open space for mental health group practice leaders to come together for support (and responsive, curated resources) around what it takes to build an effective, secure, and ethical group practice where tech and client care go hand-in-hand.

Free Service Selection PCT Workbook

CE training: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations  

Group Practice Office Hours

(direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about software options for video sessions. 

We discuss Roy’s current stance on Zoom, security + legal concerns with Zoom, positives to the increased scrutiny of regulators, improvements that have been made, alternatives to Zoom for group practice owners, important features to consider when choosing video software, Google Meet, Microsoft Teams, and our upcoming presentation on smooth and secure communications with clients. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

CE training: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations 

Free Service Selection PCT Workbook 

Article: Alternatives to Zoom for Groups and Family Therapy   

Article: Zoom Might Be Bad For Therapy

PCT's Group Practice Teletherapy Programs, including PCT's Teletherapy Certified Practice Program  

Group Practice Office Hours (direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC) 

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about communication challenges that come up in group practice. 

We discuss meeting the modern client where they are; the evolution of services to help client communication; client portals; functionality, affordability, and efficiency; the security circle; common security challenges with phone, text, and email services; confidentiality issues vs. availability issues; our free service selection workbook; recommendations for phone service + messaging providers; recommendations for secure email providers; escrow email; and our upcoming presentation that goes more in depth on solutions to communication needs in group practice. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Pay-What-You-Can Live Legal-Ethical CE event: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations

Free Service Selection PCT Workbook

Free Live Event — 1 Legal-Ethical CE Credit Hours on Risk Management for Group Practices

Introduction to HIPAA Security for Group Practice Leaders

Group Practice Office Hours (direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about some confusing new legislation out of Connecticut, and why it matters to group practices everywhere. 

We discuss new telehealth legislation passed in Connecticut, difficulties with getting clarification from Connecticut officials about what the new law means, miscommunication about new laws, what’s reasonable vs. what’s correct, legal gray areas, taking reasonable action, and documenting due diligence.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Article: Confusion in Connecticut For Out of State Teletherapy Providers and Clients

CE training: Cross-Border Practice in the Age of Telehealth: Interstate and International Mental Health Practice, 2021 Edition

Teletherapy Practice Rules by State For Counselors, MFTs, Psychologists, and Clinical Social Workers

FREE worksheet: "Legality and Permissibility to Practice Across Jurisdictions in the United States for Mental Health Clinicians" Group Practice Office Hours (direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC)