Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about why internet phone, or VoIP (which stands for Voice over Internet Protocol), is such a useful tool to have in your toolbox.

We discuss client communication between sessions, the circle of control of the practice over personal devices, keeping client data discoverable to the practice, board complaints, separating personal systems from clinical systems, preventing liability, business associate agreements, specific VoIP options that we recommend (and why!), requests for non-secure communications, why VoIP is particularly helpful for remote teams, and our upcoming CE course on working from home. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

• Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues PCT CE Training (live and recorded, 1 legal-ethical CE credit hour)
• PCT's Group Practice HIPAA Security Programs
• PCT's Group Practice Teletherapy Programs  

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about the increasing demand for teletherapy and hiring clinicians for teletherapy only in your group practice. 

We discuss how to increase capacity to meet growing client need, hybrid providers, the pros and cons of teletherapy only providers, office space concerns, insurance coverage for telehealth, culture change for your providers, developing workplace culture remotely, using supervision to expand your provider base, the future of insurance reimbursement for teletherapy, payment parity, contingency plans, ethical and legal standards of care, what to think about when hiring right now, and some tools we recommend. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

• Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues PCT CE Training (live and recorded, 1 legal-ethical CE credit hour)
• PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking to Dr. Jeremy Sharp from The Testing Psychologist about remote assessments. 

We chat with Jeremy about the background of tele-assessment, the efficacy of tele-assessment, how to re-norm instruments for tele-assessment, equivalency studies, proctors, at-home testing, remote/in-office hybrid models, AI based assessments, best practices, insurance coverage for tele-assessments, navigating the technology, and our upcoming webinar with Jeremy on this topic. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

• PCT's CE Training with Dr. Jeremy Sharp (live and on-demand): Tele-Assessment: The Research & Practice of Remote Testing
• The Testing Psychologist
• PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking to Eric Strom, JD, PhD, LMHC, about telehealth payment parity laws and how they have changed in the wake of COVID-19. 

We chat with Eric about what payment parity means, shady shenanigans by insurance companies, loopholes, variations state by state, advocacy, specific ways to get involved in advocacy, and removing barriers to care.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

• Eric Strom, JD, PhD, LMHC, at Strom Consulting
• PCT CE training: Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues course (live presentation on 10/30/2020!) 
• Person Centered Tech's Group Practice Teletherapy Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about how to manage the security of information that your practice is responsible for when you no longer have physical control over the space in which sessions are taking place.

We discuss office security policies, how to do remote work in a HIPAA compliant way, restricted spaces vs public spaces, securing equipment in a home office, devices + internet connections, standard of care for effective teletherapy sessions, Virtual Private Networks (VPNs), Bring Your Own Device (BYOD) policies, devices being compromised, digital hygiene, technical solutions vs behavioral solutions, leveraging your existing resources, and some future training opportunities from PCT that can help you navigate this topic. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

• Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues course
• Person Centered Tech's Group Practice Staff HIPAA Training
• Person Centered Tech's HIPAA Security Program (includes Policies & Procedures and BYOD resources)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about hackers + we have a spooky story for you! 

We discuss how scams are getting increasingly sophisticated, social engineering, preying on a lack of knowledge, security reminders, phishing + phone scams, how to be aware of social engineering scams, password strength, and meme-ing security reminders. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Security Reminder Resources: 

• TherapyNotes video "How to Protect Your Electronic Records Against Phishing"
• Last Week Tonight with John Oliver "Edward Snowden on Passwords: Last Week Tonight with John Oliver (HBO)"
• Person Centered Tech's Group Practice Staff HIPAA Training 
• Person Centered Tech's HIPAA Security Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about managing HIPAA compliance with employees vs. independent contractors. 

We discuss Business Associate Agreements, organizing things for HIPAA compliance,  the IRS 20 factor test vs the ABC threshold, risk analysis, practice management systems, mail cubbies, behavioral controls vs. technical controls, technical measure solutions, and scope of responsibility. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• Structuring Your Group Practice for Success- Considerations for Contractors VS Employees: A free webinar from PCT, with the marvelous Maureen Werrbach of the Group Practice Exchange
• Group Practice HIPAA Security Compliance programs (for both the contractor and employee model) from Person Centered Tech
• “1099 or Employee?" A free informational resource from the Group Practice Exchange

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about onboarding new clinicians to your group practice quickly, easily, and most importantly, correctly. 

We discuss lists, policy + procedure manuals, employee manuals, automation, infrastructure to put in place so you can automate successfully, BYOD, software that is helpful in onboarding, documentation, onboarding virtually, letting your practice’s personality and values influence onboarding, and of course, HIPAA. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• Role-based Staff HIPAA trainings by Person Centered Tech
• Group practice programs with Person Centered Tech: 
• • Includes Workforce Manual, role-based HIPAA training (CE for clinical staff,) training assigning, reminding and tracking, Bring Your Own Device Policy, BYOD registration form, step-by-step device-specific tutorials for configuring required technical security measures, and much, much more!

Group Practice Teletherapy Program and a la carte components that include Teletherapy Policy & Procedure Manual and 4 CE credit hour Clinical Staff Teletherapy training

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about risk analysis and how it fits into the compliance process, especially as group practices. 

We discuss the what makes up risk analysis, what the purpose of it is, how it fits into the compliance HIPAA compliance picture, what complicates risk analysis, how to ensure your risk analysis is thorough and accurate, and how we manage risk analysis with groups.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

• Group practice programs with Person Centered Tech; include the PCT Risk Analysis Tool, and the comprehensive program includes PCT performing the risk analysis for your practice!

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking with Barbara Griswold of Navigating the Insurance Maze about billing for teletherapy during COVID-19. Barbara has done hundreds of presentations around getting paid by insurance and navigating insurance, and is a fantastic resource on insurance in group practice. 

We discuss the changes COVID-19 brought to billing for telehealth, single case agreements, calling to verify benefits vs. checking online, not making assumptions, timeframes for credentialing during COVID-19, ‘selling’ your practice to insurance panels, training requirements for telehealth, keeping track of when telehealth coverage expires, where to find updated information, CPT codes including place of service codes and modifiers, office locations + home offices, and negotiating contracts. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• Person Centered Tech Training (live and recorded): Telehealth Billing in the Age of COVID-19 with Barbara Griswold, LMFT of Navigating the Insurance Maze
• Barbara's Plan-by-plan Insurance Coverage of Telehealth in Response to COVID-19
• Barbara's article "Thinking of Giving Up Your Office?  Read this First…"
• Barbara's list of 10 Telehealth Billing Myths 
• Have followup questions or want to schedule a consultation with Barbara? Click here.
• Group practice programs with Person Centered Tech