Group Practice Tech

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we dig into Google’s new email feature, client side encryption within Google Workspace. 

We discuss what client side encryption really is; who will have access to this new feature; whether it meets the application needs for mental health group practices; TLS, or transport layer security; what to have in place with clients before sending email; and email best practices to keep everything HIPAA hunky dory. 

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

Google brings client-side encryption to Gmail for Workspace

Google's "about client side encryption"

Google's Transparency Report on Email Encryption in Transit

PCT's Request for Non-Secure Communications Form (free!)

PCT's free Service Selection Workbook for Group Practices

PCT's Group Practice Care Premium service with Group Practice Office Hours direct support and consultation service

CE training: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we chat with Eric Ström, JD PhD LMHC to give you a preview on what regulatory changes to expect in 2023 and how to confidently navigate your practice through them. 

We discuss shocking HHS guidance on remote communication technologies and BAAs; phone companies that offer BAAs; traditional phone services vs. VOIP services; enforcement policies; providing Good Faith Estimates to 3rd party payers; providing GFEs for all clients; proposed HIPAA privacy rule changes; new timeframes for releasing records; telehealth reimbursement and provider location; cross jurisdictional practice examples from Alaska and Maryland; requesting temporary permission to practice in another state; and how to do jurisdictional due diligence; and our upcoming training with Eric on 1/13/23. 

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

PCT CE legal-ethical training (2 CE, live and recorded) for your 2023 practice primer: Regulatory Changes & Their Implications: What You Need to Know to be in Compliance for a Legal-Ethical Mental Health Practice

HHS Guidance on How the HIPAA Rules Permit Covered Health Care Providers and Health Plans to Use Remote Communication Technologies for Audio-Only Telehealth

PCT's free Service Selection Workbook for Group Practices

The PCT Way System for optimizing and fortifying your mental health group practice

Group Practice Care Premium with PCT's direct support and consultation service for mental health group practice owners, Group Practice Office Hours with the PCT consulting team and Eric Ström, JD PhD LMHC

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, Liath and Evan offer both security and practical considerations for remote workspaces.

We discuss working remotely during holidays; work life balance; network security considerations; untrusted networks as a public health issue; how to beef up network security; guest networks; VPN pros and cons; mobile hotspots; balancing security and connectivity for clinical effectiveness; and our Remote Workspace Center through Group Practice Care Premium.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for our next episode with guest Eric Ström, JD, PhD, LMHC, who gives us a legal-ethical practice primer for 2023. 

For more, visit our website.

JD Supra article on HIPAA Compliance Guidelines for Remote Workers

PCT's Group Practice Care Premium service with assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for documenting Remote Workspaces

PCT's HIPAA Risk Analysis & Risk Mitigation service for mental health group practices

PCT's HIPAA Manual for Group Practices 

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, Liath chats with Dr. Tara Sanderson about overcoming hiring challenges by bringing on interns and supervisees (legally and ethically) to your group practice. 

We discuss training the next generation of practitioners; meeting the present demand for care; cohort style group practice model vs longer term models; getting paid by insurance for supervisees and interns; differences between trainees in the medical field and the mental health field; keeping track of supervisory billing for each insurance company; negotiating insurance contracts and how rates are impacted; how to structure compensation; pros of this model vs hiring fully licensed clinicians; the software and systems to use to keep things running efficiently; considerations for keeping clinicians around post-licensure; and how you can work with Tara to bring interns and supervisees to your group practice. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Dr. Sanderson's website for her full training on How to Have Interns in Your Practice, which includes an Intern Manual + forms; plus additional resources, and consultation with Dr. Sanderson.

Dr. Sanderson's CE training series at PCT: Incorporation of Interns and Supervisees in Mental Health Private Practice: Legal-Ethical, Training, and System Resource Management Considerations

The PCT Way System for optimizing and fortifying your mental health group practice

PCT's Group Practice Care Premium: one of the key resource, support and team management systems Dr. Sanderson utilizes to manage device security, remote workspace security, HIPAA and ethics trainings for her team of interns and supervisees

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we share memories of our beloved Roy Huggins, founder of PCT, whom we unexpectedly lost in November 2021. 

The Person Centered Tech team wanted to take the time to share our fond remembrance of him, and to hear from folks in our community, as Roy enriched so many of our lives. Please join us as we remember and celebrate Roy. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

See more memories of Roy, and to add your own if you wish.

Learn more about the offerings Roy and his team at PCT created specifically for you as a mental health group practice owner. 

Listen to Roy talk about the PCT Way system in his last Group Practice Tech podcast episode: Episode 223 [Practice Management] The PCT Way, What It Is and Why It Works.

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about The PCT Way. 

We discuss how we developed The PCT Way; simplifying HIPAA compliance needs; minimizing financial cost as well as time, energy, anxiety, and cognitive overhead; meeting your practice needs and client needs in a way that’s efficient and reliably HIPAA compliant; systems vs. frameworks; solo vs. group practice needs; system bloat; the five primary steps of The PCT Way (service selection, HIPAA training, device security, risk analysis, and building your HIPAA security compliance manual); new features on the Person Centered Tech website; why HIPAA compliance is optional; and being proactive with the PCT Way. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

The PCT Way for Group Practices - a system for making your *whole* practice work. Learn more, and start for free.

Group Practice Care: PCT Way is the system. Practice care is the service that supports you through it.

Celebratory Launch + Black Friday + Cyber Monday Sale. Save up to 25% on Group Practice Care (annual) *and* role-based staff HIPAA, ethics, and teletherapy trainings (CE for clinical staff trainings).

Build Your Team -- add your team and assign and track their HIPAA Security Tasks, including:

• Our nationally respected, role-based HIPAA and privacy ethics training built for mental health staff (CE for clinical staff)
• Vital, relevant security awareness training
• Personal device securing (BYOD) and registration
• Automate kind reminders when needed
• Track your team’s progress and completion status
• Manage your team with separate, revocable logins, assigned content, and detailed training logs so you can stay on top of your team’s HIPAA compliance tasks — without the drama.

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking with Uriah Guilford of The Productive Therapist about helping therapists find the tools they need to be successful. 

We discuss Uriah’s business directory for therapists and its origins, how to pick the right service for your needs, common mistakes therapists make when choosing service providers, how good support is life-changing, focusing on what we’re good at, tips on how and when to delegate, how to afford help when you’re starting out, the toll of holding onto all the hats as a leader, spending your energy on your vision, intake coordinator as a sales position, learning from negative experiences with delegating, trusting people to fulfill their roles, and some of Uriah’s personal favorite services for group practice. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

The Productive Therapist

The Productive Therapist Business Directory for Therapists

PCT's Free Service Selection for Mental Health Group Practices Workbook

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)

*Free* Distress Less Series (Therapy for Therapists)

PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about payment processors like Zelle, Paypal, and Venmo. 

We discuss the term “HIPAA compliant”; compliance as a process; using “compliant” products in a noncompliant way; our favorite example, Google Workspace; unencrypted email; special HIPAA exceptions, like the conduit exception; the exception for payment processing; making informed choices from a risk management perspective; apps selling user information; collecting payments through your practice management system and Stripe; Square for solo practice; and payment processing fees.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

CE Training: Teletherapy and Remote Payment Methods, Legal-Ethical and Practical Considerations

Article: Banks and HIPAA: Checks & Credit Cards vs. Receipts & Invoices 

More details on the HIPAA exemption for financial institutions

Article: Clients Have the Right to Receive Unencrypted Emails (and Texts) Under HIPAA

PCT's Free, Editable Electronic Communication Consent Form

PCT's Free Service Selection for Mental Health Group Practices Workbook

*Free* Distress Less Series (Therapy for Therapists)

PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!)

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC) 

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we discuss the fight for the future of mental health private practice. 

We chat about the Amazons of mental health, qualitative differences in care for group practices and mental health platforms, whether group practice is less viable right now, minute mental health, the therapeutic relationship, consumer choice, differentiating your practice from what these services can offer, payment parity for teletherapy, coverage parity, meeting the current demand for therapy, getting paid as a legislative issue, bipartisan support for telehealth coverage and payment parity, and ways to advocate for payment parity.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Parity Laws by State

Will Telehealth Payment Parity Be Permanent or a Passing Fancy?

Previous Episode of Group Practice Tech - Episode 126: [The Teletherapy Lawyer] How Are We Going to Get Teletherapy Payment Parity After COVID?

*Free* Distress Less Series (Therapy for Therapists)  

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)     

PCT's Group Practice Teletherapy Programs, including PCT's Teletherapy Certified Practice Program   

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about fear-mongering around HIPAA compliance. 

We discuss the HIPAA police and why people think they’re real, the consequences of noncompliance, the Office of Civil Rights (OCR), approaching security from a fear-based perspective vs a practical perspective, what to do when there’s a breach of information, how disclosures frequently happen, notifying the OCR and clients, managing client trust, taking remedial action, not letting stress escalate, that notification doesn’t equal punishment, reducing the likelihood of a breach, real risk scenarios for group practice, not acting out of fear, and our upcoming Distress Less series. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

*Free* Distress Less Series (Therapy for Therapists) 

Article: What is HIPAA Breach Notification?

PCT's Risk Analysis and Risk Mitigation Planning HIPAA Security Module (done *for* you)

PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!) 

Group Practice Office Hours (direct support and consultation service from PCT team and Eric Strom, JD PhD LMHC)