Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about how to provide supervision via teletherapy during COVID-19. 

We discuss how to exchange videos, whether supervisees can do teletherapy, board rules regarding supervision + teletherapy, best practices for recording teletherapy sessions, consent for recording, developing a process for recording, security for devices, where to store recordings, tech-assisted supervision, teletherapy sessions counting toward clinical hours, and how COVID-19 has changed the way we think about supervision. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• PCT's review of Dreamaker as a tech-assisted supervision tool
• PCT's group practice offerings
• PCT's group practice teletherapy program and role-based trainings 

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re giving you an update on some tech tools we recommend for group practices. 

We discuss changes to popular video software (specifically Google Meet and VidHealth, having a backup telehealth plan in place, how the updates to video software can benefit your group practice, comparing features of major telehealth software options, security circles, using personal devices versus business devices, phone services (particularly iPlum), secure text messaging, and how these updates can potentially save your practice some money. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• Person Centered Tech's Group Practice Programs
• Person Centered Tech's Product Reviews

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Group Practice Tech.

This time, we’re talking with Dr. Keely Kolmes about setting up social media policies in group practice. In 2010, Dr. Kolmes wrote a social media policy that was widely adopted in the field, and now they're back with updates to make it more relevant for the internet in 2020.

We discuss how Dr. Kolmes developed their policy, what a social media policy is and what it should cover, what’s new in the updated policy, how to adapt your policy to different ethical guidelines, personal virtual presence vs. professional virtual presence, concerns about searching for client information online, patients requesting that their records are kept offline, and more.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• Dr. Kolmes's 2020 Updated Private Practice Social Media Policy and Dr. Kolmes's Annotated Private Practice Social Media Policy
• • 15% discount code = Huggins (valid through end of September 2020)
• Dr. Kolmes's original Social Media Policy
• Social Media and Website Ethics CE training from Person Centered Tech
• Group practice programs with Person Centered Tech

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about different chat services you can use in your group practice both for logistical reasons and to promote team cohesion. 

We discuss different software options, what to keep in mind HIPAA wise, chat options for discussing client information, using a VOIP service for messaging in your team, and the difference between messaging clients and messaging your team.

Stay tuned for future episodes!

For more, visit our website.

Resources

"HIPAA-propriateness" vendor/product reviews from Person Centered Tech

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about teletherapy again, but with a twist: how to make teletherapy more comfortable, both for the clinician and for the client. When your clients and your clinicians are comfortable with teletherapy, that will directly translate to effectiveness and satisfaction for both parties. 

We discuss teletherapy fatigue, ways to resource + equip your team, practical ways to make things easier on your clinicians, moving past the bare minimum to optimizing things, tech comfort + retention, how creating a comfortable environment for your clinicians translates into money for your practice, how to talk to clients about technology, tech recommendations, how to figure out what to invest in, and more. 

Stay tuned for future episodes!

For more, visit our website.

Resources

• Roy's presentation "Reducing Fatigue and Improving Satisfaction (Yours and the Client’s) In Teletherapy" from PCT's (recorded) pay-what-you-can on-demand conference Thriving and Making Comfort Conference 
• PCT's Group Practice Telemental Health Program 
• 2 CE hour course "Video Presentation Skills in Telemental Health, Both Basic and Intermediate 

free video "Avoiding Teletherapy Strains and Fatigue"

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking about the big news: as of July 1, 2020, PSYPACT (Psychology Interjurisdictional Compact) is now live! PSYPACT is now taking applications to get the APIT - Authority to Practice Interjurisdictional Telepsychology. PSYPACT is currently enacted in 13 states, but 16 other states have introduced legislation to join, so it could soon be in as many as 31 states. 

We discuss the different type of approvals you can apply for with PSYPACT, PSYPACT in the context of COVID, national-level teletherapy, the impact on other types of mental health professionals,  where to find state-specific PSYPACT information, the complexities of inter-jurisdictional practice, licensure standards vs. continuity and access to care, steps other mental health professionals can take to support legislation like this,  and more. 

Stay tuned for future episodes!

For more, visit our website.

Resources

• PCT article: PSYPACT: True Interstate Psychology Starts Today!
• PCT's 50-State Emergency Teletherapy Practice Rules Survey *Updated to include PSYPACT!* 
• PCT's Group Practice Telemental Health Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking with Eric Strom, owner of Strom Consulting. We talk with Eric about marketing a group practice and about cross-jurisdictional practice.

We discuss ways to conceptualize marketing for a group therapy practice, marketing under HIPAA, ways to make your email marketing HIPAA friendly, how having a well thought out email security plan makes your clients feel cared for + secure, how PHI is defined, the need to treat both current client and prospective client info securely, tech notes to keep in mind while marketing, practicing telehealth in multiple states, how different state regulations interact, the importance of doing due diligence, and more. 

Stay tuned for future episodes!

For more, visit our website.

Resources

• Strom Consulting
• PCT's 50-State Emergency Teletherapy Practice Rules Survey
• Virtual (Recorded + On-Demand) Thriving and Making Comfort Conference
• Group Practice Telemental Health Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking with Joe Bavonese, owner of Uncommon Practices. We talk with Joe about finding next steps for marketing during COVID. 

We’re going deep into group practice marketing strategies this week and talking with Joe all about how he’s adapted his marketing strategy during COVID times. 

We discuss shifting your practice to teletherapy, email marketing, community networking, google ads, facebook ads, and what got Joe through the major shift for his practice in the midst of the COVID-19 pandemic; as well as tips for other group practice owners, and silver linings that come with the shift to teletherapy. 

Stay tuned for future episodes!

For more, visit our website.

Resources

• Group Practice Success
• Uncommon Practices
• Virtual (Live + Recorded) Thriving and Making Comfort Conference
• Group Practice Telemental Health Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re talking with Maureen Werrbach, owner of Urban Wellness Counseling and the founder of The Group Practice Exchange. We talk with Maureen about how she supports fellow group practice leaders, resources she provides and curates for them, and the hands-on and lived experience of being a group practice leader herself. 

We’re going deep remote leadership this week and talking with Maureen about how she’s approaching leading from a distance. 

We discuss maintaining team culture virtually, Google Meet, finding ways to thrive during the pandemic, coaching clinicians when pivoting gets hard, marketing for telehealth, becoming a continuing education provider, delegating, how she determined her 3 phases for reopening in-person sessions, and silver linings. 

Stay tuned for future episodes!

For more, visit our website.

Resources

• Group Practice Exchange Membership
• Group Practice Exchange Facebook Group
• Group Practice Owners Summit
• Virtual (Live + Recorded) Thriving and Making Comfort Conference
• Group Practice Telemental Health Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

This time, we’re chatting about some of the most effective ways to build up new clients and get past clients to return for teletherapy. We have suggestions for what to put on your website and best practices for content to sell clients on teletherapy.  We also spend some time talking about how our attitudes toward teletherapy can go a long way toward shaping our clients’ thoughts about it. 

We also discuss updating Psychology Today and other directory profiles, email marketing + HIPAA, and figuring out what terms to use on your website so people can search for you. 

Stay tuned for future episodes!

For more, visit our website.

Resources

• Our upcoming virtual (and recorded!) Thriving and Making Comfort Conference