Group Practice Tech

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about what’s new with cross-state practice provisions as states end their public health emergencies. 

We discuss temporary cross-state practice provisions during covid, pandemic mobility, ending temporary provisions, the future of workplace culture, continuity of care, what it means when public health emergencies end, what group practice owners can do to protect their practice, informing clients, keeping track of cross-jurisdictional practice, and expanding access to care. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources:

2 CE hour training, live and recorded, Cross-Border Practice in the Age of Telehealth: Interstate and International Mental Health Practice, 2021 Edition (Live on 7/23/21)

PCT's 50-State Teletherapy Practice Rules Survey for Counselors, MFTs, Psychologists, and Clinical Social Workers

PCT's Group Practice Teletherapy Programs, including PCT's Teletherapy Certified Practice Program

Group Practice Office Hours

(direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC)

Person Centered Tech's second annual Thriving & Making Comfort Conference

a virtual, pay-what-you-can, on-demand conference focused on practice-care needs as we transition from a peak pandemic practice context, with a keynote from insurance expert Barbara Griswold, LMFT, on Telehealth Coding and Billing in a Post-COVID Future.    

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about teletherapy certification. 

We discuss getting paid for teletherapy, what state licensing boards say about teletherapy certification or training, certification vs competence, teletherapy policies and procedure manuals, insurance company trends, training and competence as values of the therapy profession, why we have a teletherapy certification program, the future of teletherapy certification, telehealth as a medium, separating medium from modality, how words have power, and communicating competence. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources:

PCT's Group Practice Teletherapy Programs, including PCT's Teletherapy Certified Practice Program  

PCT Article: "To Practice Telemental Health, Am I Required to Receive Training?"  

Group Practice Office Hours

(direct support and consultation service from PCT consulting team and teletherapy & HIPAA attorney Eric Strom, JD PhD LMHC)

Person Centered Tech's second annual Thriving & Making Comfort Conference 

A virtual, pay-what-you-can, live (and recorded!) conference focused on practice-care needs as we transition to a peak pandemic practice context, with a keynote from insurance expert Barbara Griswold, LMFT, on Telehealth Coding and Billing in a Post-COVID Future.    

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking with Barbara Griswold of Navigating the Insurance Maze about teletherapy billing in the post-COVID future. 

We discuss what’s new with insurance billing, getting services covered during the pandemic, the struggle with getting up to date info on client benefits, talking to clients about losing telehealth coverage, single case agreements, resisting the bureaucratic parts of the job, managing expectations, making assumptions, how telehealth coverage may change, third party platforms, parity, advocating at the state level, telehealth coverage and billing, coding, audits, effective progress notes, and our 2nd annual Thriving & Making Comfort Conference.  

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Person Centered Tech's second annual Thriving & Making Comfort Conference

A virtual, pay-what-you-can, live (and recorded!) conference focused on practice-care needs as we transition to a peak pandemic practice context, with a keynote from insurance expert Barbara Griswold, LMFT, on Telehealth Coding and Billing in a Post-COVID Future.    

Essential, timely and topical articles from Barbara at Navigating the Insurance Maze

Group Practice Office Hours (direct support and consultation service from PCT consulting team and Eric Strom, JD PhD LMHC)   

PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re ready to fight against the cheapening of telehealth, and we’re asking you to join us.  

We discuss companies like Talkspace and BetterHelp, insurance providers, why group practice owners are concerned about these platforms, the shortage of therapists, making therapy cheap, impacts to quality of care, companies trying to scale mental health treatment, constructive ways to take action, reasons why therapists choose to work with these platforms, the need for accessible clinically effective teletherapy, celebrity spokespeople, business models vs evidence-based practice, how group practices can compete, telehealth parity, and advocating as a group. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources: 

"New Senate Bill Seeks To Continue COVID-19 Telehealth Coverage" from Healthcare IT News  

"A new bill before Congress would make permanent several emergency telehealth measures put in place to expand access and coverage during the COVID-19 public health emergency"

"Providers face a magnetic pull toward in-person care, says ATA board chair" from Healthcare IT News

"American Telemedicine Association Board Chair Dr. Joseph Kvedar called on clinicians, suppliers, payers and patients to play their part in fighting for long-term telehealth access."

"House reps seek to permanently safeguard audio-only telehealth coverage" from Healthcare IT News

"A bipartisan bill introduced this week would allow providers to offer audio-only telemedicine services to Medicare enrollees."

"Texas Lawmakers OK Telehealth Expansion for Medicaid, Public Health Plans" 

"The bill is one of dozens across the country – including several in Texas – that aim to expand telehealth access and coverage past the pandemic. A few states have chosen to extend emergency provisions for a while in hopes of seeing Congress set federal telehealth policy, but others are pushing ahead with their own laws, creating pockets of permanence around the country."

Group Practice Office Hours (direct support and consultation service from PCT consulting team and Eric Strom, JD PhD LMHC)

PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about protecting your practice with Daniel Mayer and Melissa Wesner.

We discuss the lack of legal resources for group practice owners, how Dan and Melissa started their podcast, what they don’t teach you in grad school, the importance of knowing what you don’t know, getting solid sources of information, spending money where it’s important, asking for help when you don’t understand something, knowing yourself, going from therapist to CEO, private practice mindset, protecting your clients and peace of mind when you protect your practice, delegating risk management, the responsibility of compliance, returning after covid, technological progress, masking + vaccination status, and the future of telehealth. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Roy and Liath are joined by the hosts of the Protecting Your Practice podcast, group practice owner Melissa Wessner, LCPC LCMHC, and mental health attorney Daniel Mayer, Esquire, to discuss risk management, the things you didn't learn in grad school, and how to know what you don't know about protecting your practice.

After working in the same Greater Baltimore community for some time, Dan, an attorney, and Melissa, a counselor, decided to join forces in order to offer mental health providers the information they need to protect their practices.  Coming from two different backgrounds, Dan and Melissa, bring a wealth of knowledge for listeners who want to learn all about the legal and clinical aspects of running a practice. 

Protecting Your Practice Podcast  

Social Media Accounts: FB & IG @protectingyourpractice

Dan's Law Firm: Mayer Law

Melissa's Consultation Practice: Intentional Practice  

Group Practice Office Hours 

(direct support and consultation service from PCT consulting team and Eric Strom, JD PhD LMHC)

PCT's Group Practice HIPAA Security Programs 

(that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!)

Person Centered Tech's second annual Thriving & Making Comfort Conference: 

a virtual, pay-what-you-can, conference focused on practice-care needs as we transition to a post-COVID future, with a keynote from insurance expert Barbara Griswold, LMFT, on Telehealth Coding and Billing in a Post-COVID Future.

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about the future of telemental health for group therapy practices.

We discuss solidifying growth and looking toward the future, trying to find stability, making decisions that work for your specific practice, insurance coverage for telemental health, new federal legislation, phone sessions, tools and systems for functionality and security, the professional and public pressure for shifts in coverage, some positive signs we’re seeing, telehealth parity laws, the expansion of therapy apps like Talkspace and BetterHelp, cross-state practice, staff preferences for in-person vs telehealth, hybrid practice models, telehealth divisions in groups, and how to use office space going forward. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• Group Practice Office Hours (direct support and consultation service from PCT consulting team and Eric Strom, JD PhD LMHC) 
• PCT's Group Practice Teletherapy Programs    
• "Need for virtual mental health services skyrockets during COVID-19 pandemic" from Healthcare IT News
• • "Providers learn valuable lessons that can help them deliver effective digital care in the future." 
• "Providers face a magnetic pull toward in-person care, says ATA board chair" from Healthcare IT News
• • "American Telemedicine Association Board Chair Dr. Joseph Kvedar called on clinicians, suppliers, payers and patients to play their part in fighting for long-term telehealth access."
• "House reps seek to permanently safeguard audio-only telehealth coverage" from Healthcare IT News  
• • "A bipartisan bill introduced this week would allow providers to offer audio-only telemedicine services to Medicare enrollees."
• "FCC Is Ready to Move Forward With Connected Care Pilot Program" by mHealth Intelligence 
• • "The agency hopes to get the OK at its June commission meeting to post a second Report and Order on the program, which aims to boost telehealth adoption by funding broadband expansion projects." 

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about returning to the office post-Covid and whether or not you can require vaccines and masks. 

We discuss the recently updated CDC guidelines, effectively communicating with clinicians and clients, the intensity of emotion related to vaccination status and masking, local regulations for healthcare clinics, managing pushback from clients, guidance from licensing boards, predicating care on vaccination status, reasonable alternative accommodations, requiring masks in waiting rooms, managing risk, uniformly applying rules, access to care, and citing sources. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

1. APA article: "COVID-19: When is it OK to provide more in-person services?" 
2. Example Referenced from Oregon Board of Psychology
3. Group Practice Office Hours (direct support and consultation service from PCT consulting team and Eric Strom, JD PhD LMHC)  
4. PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!)    
5. PCT's Group Practice Teletherapy Programs   
6. APA: "Practice Resources In Response to COVID-19"

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, we’re talking about choosing an EHR system and the information blocking (“Open Notes”) rule. 

We discuss how information blocking and HIPAA are different, which systems are covered by the new rule, how to know if switching systems makes sense, what the new rule enforces and what it doesn’t, coming cultural shifts in the way we use healthcare services, the different types of EHRs, training + supporting your team’s documentation, worldwide shifts in healthcare privacy, the nuances of psychotherapy notes vs. other healthcare notes, the future of personal health records, charging for releasing records, getting info from your current practice management system on their plans for the future, implications for prescribers, and our free CE event on this topic where you can learn more. 

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• CE Training: The “Open Notes” Rule and Your EHR Choice: Legal Compliance and Client Safety Now and in The Future with Eric Ström JD PhD LMHC; Rob Reinhardt, LCHMCS, M.Ed., NCC; and Roy Huggins, LPC NCC
• CE Training: How We Need to Give Clients Access to Their Records, Now and in the Future with Eric Ström, JD PhD LMHC, and Roy Huggins, LPC NCC
• Free Presentation: Federal “Open Notes Rule” explained by Eric Ström, JD PhD LMHC, and Roy Huggins, LPC NCC
• Group Practice Office Hours (direct support and consultation service from PCT consulting team and Eric Strom, JD PhD LMHC)  
• PCT's Group Practice HIPAA Security Programs (that also help you leverage your practice tech tools to optimize functionality, efficiency, and cost-effectiveness!)  

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, Liath is joined by Liz Knutsen, one of our PCT Consultants, to talk about why we care about HIPAA security and risk management. 

We discuss the sacredness of keeping information private; we compare security practices to inoculation; the likelihood and impact of a breach; having a “why” that keeps us going; breaking down the compliance process into bite sized pieces; the guilt, anxiety, and vulnerability that come up when you’re not compliant; mindfulness during risk analysis; privacy regulations as human rights; the benefits of becoming HIPAA secure; being proactive vs reactive; the comfort and vulnerability of technology; client success stories; and some of the pain points of HIPAA security.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

• PCT's Group Practice HIPAA Security Programs
• Risk Analysis & Risk Mitigation Planning done *for* you   
• Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC)      

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech.

In our latest episode, Liath is joined once again by Evan Dumas, a consulting team member at PCT, to chat about burnout.

We discuss how the pandemic has accelerated burnout, myths about burnout, systemic burnout,  creating a culture of well-being for your team as care providers, other-serving vs self-serving, practical ways to address burnout, vulnerability, creating collaborative solutions with your team, and leveraging tech to address burnout.

Listen here: https://personcenteredtech.com/group/podcast/

Stay tuned for future episodes!

For more, visit our website.

Resources

Self-Care Track from PCT's Thriving and Making Comfort Conference (a pay-what-you-want on-demand event) includes "How to Survive Burnout" presentation and "Navigating Collective Trauma as a Mental Health Professional" presentation

Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC)     

PCT's Group Practice HIPAA Security Programs