Kimberly Ray was the fifth employee at Rescue Air & Plumbing in Dallas, TX. She reimagined the way a residential service call center operated, stressing the importance of a good wage and great company culture to not only retain employees, but help them perform at a high level which elevatated Rescue Air's bottom line. She also bridged the gap between Installers and Sales Reps, enabling them to work hand-in-hand to increase sales and customer postivity.

Rescue Air provides heating, cooling, and plumbing services in the Dallas Fort-Worth Metroplex.