Hacking Self Storage

Good morning Store Nation! Thank you for listening to Hacking Self Storage. I'm your host, Dean Booty.

Today is Monday, the 1st of March.

And here's our week in numbers.

Hope you enjoy this episode.

Loads of storage love,

Dean

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Travis Morrow is the Chairman and CEO of the Store Local Corporation. He is also the president of National Self-Storage.

He developed a prototype for a competitive analysis database used to track competition trends for all NSS markets.

After a two-year activation with the Arizona Army National Guard, he rejoined National Self Storage as the Consulting Division Manager.

His duties included conducting feasibility and market demand studies for National Self Storage for new development and acquisitions.

Has more than 15 years experience in the Self Storage industry overseeing daily operations of the management company including acquisition and disposition analysis.

He stays active within the state and national associations. Served as the President of the Nevada Self Storage Association for three years, and is the current Legislative Committee Chair for Nevada. Also served as the Director of the Arizona Self Storage Association.

On today's podcast

00:00 - Dean thanks the sponsors of today's episode, Willbox

05:18 - Getting to know Travis Morrow

06:25 - Dean and Travis is talking about FEDESSA 2019

12:00 - The process and customer journey

15:31 - Dean thanks the sponsors of today's episode, Janus International Europe

16:44 - About Self Storage Insurance

21:03 - About the automation in the US

23:05 - Did Travis get push back from customers about automation

26:03 - Advice from Travis

31:15 - How Covid19 affected the US

33:40 - What did Travis expect this year for the industry

37:51 - Travis gave a bit of advice to Self Storage owners

39:10 - How to contact Travis

40:27 - Dean takes a moment to thank the final sponsor of today's episode, StorageBox Marketing

Tenant Inc. https://www.tenantinc.com/

Tenant Inc Contact: (949) 894-4500

StoreLocal: http://selfstorage.coop/

Travis Morrow Email: [email protected]

Travis Morrow on LinkedIn: https://www.linkedin.com/in/travis-morrow-7925b38/

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Good morning Store Nation!

Welcome back to Hacking Self Storage podcast.

Today is Monday, the 22nd of February.

And here's our weekly figures.

Hope you like it.

Loads of storage love,

Dean

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Anne Ballard is the president of marketing, training, and developmental services for Universal Storage Group — a management company that operates 60-plus facilities in 14 states and overseas.

Anne has served on the Self Storage Association Board of Directors and is a two-term past-president of the Georgia Self Storage Association.

Anne Ballard is also known in the Self Storage industry as the "The Hat Lady." She is a leader and widely respected in the storage industry as a proven marketing expert.

On today's podcast:

00:00 - Dean thanks the sponsors of today's episode, Willbox

05:06 - Getting to know Anne Ballard

07:08 – How America affected by Covid19

12:43 - Anne talks about automation

20:01 - What did Anne expect this year for the industry

22:58 - Dean thanks the sponsors of today's episode, Janus International Europe.

25:25 - Leash Upstage

32:13 - Anne gave a bit of advice to Self Storage owners

33:47 - Quick Fire Round – Five Questions for Fun

36:11 - Dean takes a moment to thank the final sponsor of today's episode, StorageBox Marketing

Anne Ballard on LinkedIn - https://www.linkedin.com/in/manneballard

Universal Storage Group - https://universalstoragegroup.com/

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Hey Store Nation!

I hope you are all good and well.

Today is Monday, the 15th of February.

And here's our weekly figures.

Hope you enjoy it.

Loads of storage love,

Dean

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Good morning Store Nation!

Here's the monthly figures for January.

Hope you like this episode.

Give it a listen.

Cheers,

Dean

Hey Store Nation!

I hope you are all good and well.

Today is Monday, the 15th of February.

And here's our weekly figures.

Hope you enjoy it.

Loads of storage love,

Dean

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Good morning Store Nation!

Hope you are all well!

I'm glad to present to you our new sponsor, StorageBox Marketing.

Here's our weekly figures.

Please give it a listen.

Enjoy,

Dean

StorageBox Marketing Website: http://storageboxmarketing.com/

StorageBox Marketing Email: [email protected]

StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Jo Moon is the General Manager of South Hams Self Storage Ltd. An experienced General Manager with a demonstrated history of developing and maintaining storage facilities.

Skilled in Operations, Sales, Management, and systems. With a strong customer service professional with a passion for my industry.

On today's podcast:

​4:23 - Getting to know Jo Moon 5:51 – How did Jo get into the Self Storage Industry 7:07 – Jo shares her experience in the restaurant industry 9:53 – About Totnes & Dartington Self Storage 11:05 – How Covid19 affected Jo and her business 15:21 - What did Jo expect this year for the industry 17:05 – Jo talks about offers 20:05 – Displaying price on the website 21:55 – Where does Jo advertise 25:25 – Dean thanks the sponsors of today's episode, Janus International Europe. 34: 41 - The KPI's Jo looks at 36:23 – Jo gave a bit of advice to Self Storage owners 37:10 – One tip from Jo to improve the sales process 39:03 – Jo talks about insurance for the self-storage 41:26 – Jo's advice to her younger self 44:32 – Quick Fire Round – Five Questions for Fun

Book Mention: How to Own the Room - https://www.amazon.com/How-Own-Room-Brilliant-Speaking/dp/1787631125

South Hams Self Storage Ltd Website: http://www.indoorselfstorage.co.uk/

Jo Moon Email: [email protected]

Jo Moon on LinkedIn: https://uk.linkedin.com/in/jo-moon-b201a662

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Hello Store Nation!

Hope you are safe and well!

I'm glad to present to you our new sponsor, Janus International Europe Ltd.

Here's our week in numbers.

Hope you like it.

Please give it a listen.

Cheers,

Dean

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: [email protected]

Janus International Europe Ltd Contact: 020 8744944

Willbox Website: http://willbox.co.uk

Willbox Email: [email protected]

Willbox Contact: 0800 023 5060

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Richard Warner is the Director of Ladygate Removals Limited which started in 2012. A small removals company with a very high standard.

When Richard has a spare time, he's more often found in his house doing DIY projects, building, storing, plumbing -- any job that gets his hands dirty.

Ladygate Removals is a family-run domestic removal company with offices in Beverley, Hull, and Bridlington and a well-established Removals and Storage company offering domestic and commercial relocations to the highest standards.

On today's podcast:

4:39 - Getting to know Richard Warner 6:36 - Why customer care is important to him 10:31 - How people heard about Ladygate Removals 12:11 - What attracted Richard in the Self Storage business 19:57 - What Richard checks when he finds a new site 22:53 - Richard's containers sponsored by Willbox 27:46 - Self Storage Offers 33:57 - How to contact Richard 36:25 - Quick Fire Round

Email: [email protected]

Mobile #: 0796721184