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Jake dives deep into the multifaceted career of Gary Oldham, a veteran in public safety with experience as a police officer, dispatcher, and global strategist at Apple. Gary shares the evolution of his career—from the front lines of law enforcement to managing major technological transitions in emergency services, and now running his own consulting firm, Accelerant 4. This episode is rich with leadership insights, practical innovation in emergency response, and a strong advocacy for tech that genuinely serves first responders.
Introduction and Gary's Background (00:00 – 06:00)
Early start in public safety
Police Explorer to full-time officer at 18
Initial career motivations
Transition from Police Work to Dispatch (06:00 – 15:00)
Burnout and cynicism in law enforcement
Finding new purpose in dispatch
Differences between fire and police public perception
Challenges in Emergency Dispatch Systems (15:00 – 27:00)
Evolution from manual dispatch to Pro-QA
Misuse of 911 and liability concerns
Complexity of triage and human judgment
Public Sector to Private Sector Shift (27:00 – 36:00)
Transitioning to project management roles
Working with San Diego and navigating bureaucracy
Managing layoffs and organizational changes
Tech Leadership and Working with Vendors (36:00 – 45:00)
Leading expert teams as a non-expert
Avoiding micromanagement
Managing expectations in large-scale projects
Joining Apple and Building Public Safety Programs (45:00 – 1:00:00)
Overcoming skepticism and 0% market share
Building global police summits
Influencing product features like CarPlay integration
Creating Impact and Culture at Apple (1:00:00 – 1:12:00)
Apple’s unique culture and hiring practices
Commitment to privacy and ethical leadership
Working with first responders worldwide
Launch of Accelerant 4 and Consulting Focus (1:12:00 – 1:20:00)
Why Gary left Apple
Helping companies better engage with public safety
Tailoring technology to solve real-world problems
Leadership Insights and Future of Public Safety Tech (1:20:00 – 1:30:00)
Balancing team dynamics and technical talent
Evolving responder technology
Building realistic, scalable solutions
Gary Oldham is a seasoned public safety expert with over three decades of experience. His career spans police work, dispatch leadership, and tech innovation. At Apple, he led global public safety strategy, taking their market share from 0% to 70%. Now, he runs Accelerant 4, a consultancy helping companies and agencies implement effective, meaningful technology solutions in emergency services.
Website: accelerant4.com
Chief Rob Ramirez returns to the show to talk about one of the most unique opportunities in modern firefighting: helping build a brand-new fire department from the ground up. He shares stories of leadership, culture, training, and staying sharp after leaving the fire truck.
Segment Breakdown & Timestamps
[0:00 – 0:07] Intro & Career Leap
Rob returns to the podcast, recounting his jump from 20+ years in operations to a command role in a new department.
[0:07 – 0:14] Why Start Now? The Motivation Behind the Move
Rob explains the rare opportunity to help shape something from scratch and how it aligned with his career goals.
[0:14 – 0:21] Starting from Zero: Gear, Trucks, and Policies
Details about acquiring vehicles, setting SOPs, navigating town bureaucracy, and learning fast.
[0:21 – 0:28] Building the Team: Hiring & Leadership Philosophy
Rob outlines their recruitment strategy, training plans, and what type of people they’re looking for.
[0:28 – 0:35] Laying the Training Foundation
Why training won’t be optional. Rob discusses shift-based training, officer development, and ongoing standards.
[0:35 – 0:42] The Isolation of Leadership
What it feels like to be out of the action, staying connected to fireground competency, and the temptation to slip into admin-only thinking.
[0:42 – 0:49] How Culture is Built: People, Trust, and Accountability
The role of informal leaders, gatekeepers of culture, and using character-first hiring to prevent future problems.
[0:49 – 0:56] Handling Mistakes & Measuring Growth
After-action reviews, creating safe learning environments, and how Rob approaches performance evaluation.
[0:56 – 1:03] Search Urgency, Real-World Fire Talk & Caring About the Job
Rob and the host dissect a recent fireground situation involving victim removal, and what it reveals about urgency and culture.
[1:03 – 1:11] Mentorship, Mastery, and Long-Term Vision
Mentorship models, when to promote, and how the right people and structure create long-term excellence.
Key Moments
“You can’t read your own label from inside the jar.”
Rob’s final fire call as a captain, ending with gratitude and fireground clarity.
The skunk-in-the-parking-lot moment—and what it teaches about perspective.
“Our people are our greatest ambassadors.”
Resources & Mentions:
Guest Info: Chief Rob Ramirez
Division Chief of Training, Jupiter Fire Rescue
Founder of Mayday Mindset
National fire instructor and speaker
Dr. David Griffin shares his transformation from minor league baseball player to fire service leader, shaped by one of the most devastating tragedies in firefighting history—the 2007 Sofa Superstore Fire in Charleston, SC. Griffin recounts the incident in vivid detail, reflecting on how it reshaped his view of leadership, mental health, and responsibility. Nearly two decades later, he continues to advocate for cultural change, peer support, and meaningful leadership within emergency services. This episode offers a candid look at trauma, recovery, and the evolution of a career dedicated to honoring the past while improving the future.
Episode Breakdown & Timestamps:
[0:00] Introduction and Background of Dr. David Griffin
Overview of Griffin’s career and his shift from baseball to firefighting.
[0:02] Journey to the Fire Service
How a conversation with a fire chief led to an unexpected but lifelong career.
[0:07] Training and Early Career Reflections
Discussion on early training gaps and how outdated practices shaped his outlook.
[0:10] Mental Health and Organizational Change
The fire service’s growing focus on emotional well-being and leadership accountability.
[0:18] Sofa Superstore Fire Incident
A detailed, moment-by-moment account of the tragic fire that claimed nine lives.
[0:27] Aftermath and Recovery
The emotional toll, public reaction, and the beginning of personal and organizational healing.
[0:34] Leadership Evolution and Legacy
Post-incident changes and the long-term impact of the Charleston Nine on policy and culture.
[0:40] Therapy, Speaking, and Personal Impact
Griffin’s battle with PTSD, the healing role of therapy, and the emotional cost of public speaking.
[0:51] Principles of Leadership
The five core values that now guide his leadership style and mentorship philosophy.
Key Moments:
First-hand description of the 27-minute window that changed Charleston Fire forever.
Reflections on leading with humility and empowering the next generation.
The mental and emotional challenges of revisiting trauma through public speaking.
How the loss of fellow firefighters spurred sweeping department-wide changes.
Exploration of non-traditional therapies and long-term recovery strategies.
Resources & Mentions:
Rowley Report (Sofa Superstore Fire investigation)
Upcoming book: 27 Minutes by Dr. David Griffin
Waves of Recovery (Ibogaine therapy documentary)
Related discussions: Travis Howes’ podcast on trauma
Guest Information:
Dr. David Griffin
Assistant Chief, Charleston Fire Department
Author and national speaker on leadership and mental health in public safety
Website: drdavidgriffin.com
Instagram: @drdavidgriffin
Deane Benninghoven, a certified hypnotherapist who specializes in treating anxiety, PTSD, addiction, and emotional trauma through hypnosis. Deane shares his personal journey from chronic pain and opioid dependency to healing through self-hypnosis, leading to a decades-long career helping others unlock the power of their subconscious. This conversation challenges common misconceptions, dives into how hypnosis works, and explores its surprising compatibility with traditional therapy.
00:00 – 01:16 | Introduction
Jake introduces Deane and sets the tone for a curious, open-minded exploration of hypnosis.
01:17 – 07:57 | Deane's Origin Story
Deane recounts how a life-altering car accident led him to discover hypnosis as a tool for pain management and emotional healing.
07:58 – 12:08 | What Hypnosis Really Is
A breakdown of hypnosis, the subconscious mind, and how symptoms like anxiety or addiction often stem from unresolved patterns.
12:09 – 16:42 | The Critical Faculty & Pattern Protection
Deane explains the “guard” between the conscious and subconscious, and how hypnosis temporarily suspends it for healing.
16:43 – 23:41 | Natural Hypnotic States & Trauma Loops
Examples of everyday hypnosis (e.g., driving, daydreaming) and how trauma gets “stuck” in the subconscious.
23:42 – 34:20 | Rewiring Trauma with Hypnosis
The mechanism behind changing one’s relationship to trauma without re-experiencing it, using Deane's "splinter" analogy.
34:22 – 40:47 | Guided Hypnosis Session
Deane leads a short, safe, and relaxing live hypnosis session—ideal for first-time listeners.
40:48 – 45:11 | How Hypnosis Empowers Change
Post-session discussion and anchoring techniques that help retrain emotional responses long-term.
45:12 – 51:54 | Certifications, Credibility & Finding a Practitioner
Tips for finding a credible hypnotherapist and info on Deane’s work, especially with first responders.
"Hypnosis saved my life." – Deane shares how desperation led him to self-teach hypnosis after conventional treatments failed.
“It’s not my hypnosis, it’s yours.” – Deane clarifies that hypnosis taps into the listener’s own natural state of mind.
“Your subconscious doesn’t know you’re safe now.” – A powerful insight into how past trauma continues to echo through present-day behaviors.
“Hypnosis is not sleep. It’s that in-between place we all experience.” – On the true nature of trance states.
Summit Hypnosis NW: www.summithypnosisnw.com
National Guild of Hypnotists (Certification Body): www.ngh.net
Deane Benninghoven
Certified by the National Guild of Hypnotists
Over 20 years of experience
Specializes in working with trauma, anxiety, and first responders
Offers free consultations and hypnotherapy training
Website: summithypnosisnw.com
This explosive episode dives into the story of Erik Holt, a former fire chief fired after reporting alleged election fraud—an election that installed the very board that terminated him. From military service and firefighting to confronting corruption, Holt walks us through his journey, decisions, and consequences.
LINKS:
https://www.gofundme.com/f/free-speech-retaliation-and-the-cost-of-integrity
https://www.facebook.com/justiceforholt/
Segment Breakdown & Timestamps:
[0:00:00] Origins in Fire Service
Erik recounts his start in emergency services, high school recruitment, army firefighting in Iraq, and career progression in Colorado.
[0:10:00] Becoming Fire Chief & Rebuilding a Department
Taking the helm in 2022, Erik discusses the chaos he inherited and his success in rebuilding a rural department—cutting response times from 19 to 7 minutes and increasing qualified responders from 4 to 62.
[0:20:00] The Election Setup
He details the special district board’s structure and how all five seats unexpectedly opened for election—introducing a slate of opposition candidates.
[0:30:00] Election Day Anomalies
Erik responds to complaints about the election. He later reviews hours of surveillance footage (which anyone could legally access), discovering a pattern of coordinated, likely illegal poll watcher behavior and vote tracking.
[0:40:00] The Scheme Unfolds
Evidence emerges of pre-counting ballots, illegal electioneering, and poll watchers using clickers to track compliant voters. The alleged “offsite coordinator” turns out to be the campaign manager’s husband.
[0:50:00] Retaliation Begins
Despite no operational or disciplinary issues, Erik receives dubious orders—like disabling security systems—and the new board freezes fire department bank accounts just before a holiday weekend.
[1:00:00] Fire Department Shut Down
Erik is ordered to shut down operations despite the insurance bill being paid. The board blames him, leading to a four-hour service disruption and massive public fallout.
[1:10:00] Public Smear & Termination
Despite not controlling finances, Erik is fired under the pretext of “not paying insurance.” The event is turned into a bizarre celebration by the board with popcorn and lemonade.
[1:20:00] Legal Fallout & Personal Cost
Erik files a federal lawsuit (currently under appeal). Blackballed from firefighting, he loses his home and lives in a camper with his daughters while fighting to clear his name.
Key Moments:
Erik's rebuilding of a failing fire district into a professionally functioning agency in less than a year.
Discovery of illegal poll watcher behavior including vote tracking and ballot manipulation.
Board’s retaliation including bank account freezing and misuse of authority.
Shocking termination under false pretense just 33 days after whistleblowing.
Resources & References:
Video evidence and court filings shared by Erik on his social media accounts.
Colorado election statutes and open records laws (CORAs).
Lookup: “Florrissant Fire Muster” for footage of the department’s final major public event.
Guest Bio:
Erik Holt is a former Army firefighter and veteran of Iraq, former chief of a Colorado fire district, and a whistleblower involved in an ongoing legal and public battle over local election integrity.
In this episode of the Hazard Class Podcast, we sit down with Deputy Chief Daniel DeYear, a 45-year veteran of the fire service, including notable positions such as U.S. Department of State Fire Marshal and Deputy Chief of Dallas Fire Rescue. In a candid conversation, Chief DeYear shares stories from his extensive career, including his early days in the fire service, the evolution of EMS and fire tactics, and the importance of training and accountability in today's fire departments.
00:00 - Introduction to Chief Daniel DeYear
02:00 - Early Days in the Fire Service
05:30 - Firefighting in the 70s and 80s: Primitive Tools and Communication
09:40 - Realizing the Fire Service Was the Career Path
14:00 - Transition to the Dallas Fire Department and Working as a Fire Marshal
22:00 - The Evolution of EMS and Paramedicine
28:00 - Fire Tactics and Safety: A Changing Landscape
34:00 - The Role of Company Officers and Leadership
43:00 - Line of Duty Deaths and Safety Culture
50:00 - Training and Improving the Fire Service
1:00:00 - Handling Critiques and Learning from Mistakes
1:05:00 - Chief DeYear’s Advice for Young Firefighters
In this episode of the Hazard Class Podcast, we sit down with Deputy Chief Daniel DeYear, a 45-year veteran of the fire service, including notable positions such as U.S. Department of State Fire Marshal and Deputy Chief of Dallas Fire Rescue. In a candid conversation, Chief DeYear shares stories from his extensive career, including his early days in the fire service, the evolution of EMS and fire tactics, and the importance of training and accountability in today's fire departments.
00:00 - Introduction to Chief Daniel DeYear
02:00 - Early Days in the Fire Service
05:30 - Firefighting in the 70s and 80s: Primitive Tools and Communication
09:40 - Realizing the Fire Service Was the Career Path
14:00 - Transition to the Dallas Fire Department and Working as a Fire Marshal
22:00 - The Evolution of EMS and Paramedicine
28:00 - Fire Tactics and Safety: A Changing Landscape
34:00 - The Role of Company Officers and Leadership
43:00 - Line of Duty Deaths and Safety Culture
50:00 - Training and Improving the Fire Service
1:00:00 - Handling Critiques and Learning from Mistakes
1:05:00 - Chief DeYear’s Advice for Young Firefighters
In the Season 2 premiere of the Hazard Class Podcast, Jake sits down with John Esposito, Chief of Department for the FDNY, for an intimate and wide-ranging discussion on leadership, legacy, and the realities of life in one of the world’s busiest fire departments. From 9/11 reflections and the evolution of FDNY to the traits of impactful leaders and memorable fireground moments, Chief Esposito shares hard-earned wisdom and never-before-heard stories that offer rare insight into the heart of New York’s Bravest.
0:00 – 2:45 | Intro & 9/11 Reflections
Jake introduces Chief Esposito and shares a personal 9/11 memory.
Chief discusses how 9/11 reshaped the FDNY and the lasting impact on the department’s culture and capabilities.
2:46 – 6:00 | The FDNY’s National Influence
How FDNY’s decisions ripple across the American Fire Service.
Lessons learned through innovation and trial by fire.
6:01 – 12:00 | Staying Connected to the Streets
Chief Esposito explains how he maintains real-time awareness of field operations.
Insights on technology, communication systems, and his use of Citizen App.
12:01 – 14:26 | Origins & Career Beginnings
Why Esposito joined the FDNY in 1991.
Reflections on becoming a firefighter and the influence of Report from Engine Co. 82.
14:27 – 18:00 | First Fire & Early Lessons
Vivid recollection of his first fire.
Thoughts on preparation, performance, and the emotional charge of that first job.
18:01 – 21:15 | Transition to Special Operations
Moving to Squad 18 and working with elite fire personnel.
The rigorous process and mindset behind making the switch.
21:16 – 25:35 | Training Culture & Tough Calls
The philosophy of consistent, adaptive training.
Real-world example: A Bronx rescue where plan B wasn’t good enough—they needed plan E.
25:36 – 30:04 | Memories of Andy Fredericks
Personal stories and heartfelt tribute to a fire service legend.
A hilarious and humbling hydrant mishap involving Fredericks.
30:05 – 33:25 | Climbing the Ranks
Post-9/11 promotions and unexpected career trajectory.
How staying ready allowed him to rise in leadership.
33:26 – 36:32 | Leadership & Morale
The most important traits in fire service leadership.
Balancing empathy, accountability, and understanding your people.
36:33 – 38:08 | Caring for Morale
Where morale comes from and how leaders must foster it.
Real-life examples of FDNY’s finest doing heroic work.
38:09 – 40:00 | Pride & Purpose
What Chief Esposito is most proud of in his career.
Doing the right thing in gray-area decisions.
40:01 – 41:21 | The Stupid Question Returns
OG question: Who would win in a fight—grizzly, tiger, or gorilla?
Fun and lighthearted close with reflections on strength and instinct.
Segment Breakdown & Timestamps:
In the Season 2 premiere of the Hazard Class Podcast, Jake sits down with John Esposito, Chief of Department for the FDNY, for an intimate and wide-ranging discussion on leadership, legacy, and the realities of life in one of the world’s busiest fire departments. From 9/11 reflections and the evolution of FDNY to the traits of impactful leaders and memorable fireground moments, Chief Esposito shares hard-earned wisdom and never-before-heard stories that offer rare insight into the heart of New York’s Bravest.
0:00 – 2:45 | Intro & 9/11 Reflections
Jake introduces Chief Esposito and shares a personal 9/11 memory.
Chief discusses how 9/11 reshaped the FDNY and the lasting impact on the department’s culture and capabilities.
2:46 – 6:00 | The FDNY’s National Influence
How FDNY’s decisions ripple across the American Fire Service.
Lessons learned through innovation and trial by fire.
6:01 – 12:00 | Staying Connected to the Streets
Chief Esposito explains how he maintains real-time awareness of field operations.
Insights on technology, communication systems, and his use of Citizen App.
12:01 – 14:26 | Origins & Career Beginnings
Why Esposito joined the FDNY in 1991.
Reflections on becoming a firefighter and the influence of Report from Engine Co. 82.
14:27 – 18:00 | First Fire & Early Lessons
Vivid recollection of his first fire.
Thoughts on preparation, performance, and the emotional charge of that first job.
18:01 – 21:15 | Transition to Special Operations
Moving to Squad 18 and working with elite fire personnel.
The rigorous process and mindset behind making the switch.
21:16 – 25:35 | Training Culture & Tough Calls
The philosophy of consistent, adaptive training.
Real-world example: A Bronx rescue where plan B wasn’t good enough—they needed plan E.
25:36 – 30:04 | Memories of Andy Fredericks
Personal stories and heartfelt tribute to a fire service legend.
A hilarious and humbling hydrant mishap involving Fredericks.
30:05 – 33:25 | Climbing the Ranks
Post-9/11 promotions and unexpected career trajectory.
How staying ready allowed him to rise in leadership.
33:26 – 36:32 | Leadership & Morale
The most important traits in fire service leadership.
Balancing empathy, accountability, and understanding your people.
36:33 – 38:08 | Caring for Morale
Where morale comes from and how leaders must foster it.
Real-life examples of FDNY’s finest doing heroic work.
38:09 – 40:00 | Pride & Purpose
What Chief Esposito is most proud of in his career.
Doing the right thing in gray-area decisions.
40:01 – 41:21 | The Stupid Question Returns
OG question: Who would win in a fight—grizzly, tiger, or gorilla?
Fun and lighthearted close with reflections on strength and instinct.
In this compelling episode, Jake is joined by Lt. Col. Quinn Gallagher, a veteran U.S. Air Force pilot with nearly 20 years of service. Gallagher's story is one of deep personal loss, resilience, and unwavering dedication to preserving life—both on and off the battlefield. From harrowing combat rescue missions in Afghanistan and Iraq to evaluating cutting-edge aircraft as an experimental test pilot, Quinn shares a raw and insightful look into military aviation, emotional endurance, and the pursuit of purpose through service.
00:00 – Introduction and Guest Welcome
Jake introduces the episode and welcomes Lt. Col. Quinn Gallagher to the show.
06:51 – Wheel of Stupid Questions: Can You Beat a Cheetah?
Kicking things off with a humorous debate about whether Quinn could beat a cheetah in a fight.
13:42 – Quinn's Childhood and Motivation for Service
Quinn recounts early childhood experiences that sparked his desire to serve others.
20:34 – Tragedy and Early Exposure to Loss
He shares tragic events that shaped his understanding of life and death from a young age.
27:25 – Firefighting vs. Military – Career Crossroads
Exploring the decision between firefighting and joining the military.
34:17 – Path to the Air Force Academy
How Quinn got into the Air Force Academy, including a unique presidential nomination.
41:08 – Air Force Training and Vision Waivers
Discussion of the challenges and special accommodations needed to become a pilot.
48:00 – Flight Training and Choosing Helicopters
An inside look at military flight school and why Quinn opted to fly helicopters.
54:51 – First Combat Deployment: Afghanistan
Stories from Quinn’s first deployment in Afghanistan and his early combat missions.
61:43 – Crew Composition and Helicopter Operations
Details about helicopter crew roles, mission dynamics, and technical aspects of flying.
68:34 – SERE School and Mental Preparation
Insights into SEER training and how it prepares pilots for survival and resistance.
75:25 – Second and Third Deployments: Iraq and Africa
Operations in Iraq and Africa, comparing the intensity and mission scope.
82:17 – Test Pilot Work and Evaluating Aircraft
Gallagher's role as a test pilot and what it’s like evaluating advanced military aircraft.
89:08 – Reflections on Service and Returning Home
Quinn reflects on combat, mental health, burnout, and transitioning to civilian life.
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