Hello & Welcome

Hello & Welcome

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Hello & Welcome episodes

  • 87 - What I Actually Do Every Day as a Business Owner — with Marisa Grover

    In this episode, I’m breaking down my real daily, weekly, monthly, and quarterly routines—and how systems and a strong team let me run 45 properties without doing it all. Ever wondered what a business owner’s day really looks like behind the scenes?

    Tools mentioned in this Episode: 

    Hospitable 

    Monday.com 

    Turno 


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    30 min
  • 86 - Storytelling, Design & Loyalty for Short-Term Rentals with Janice Laraine

    In this episode, Janice Laraine shares how storytelling, design, and thoughtful touch points help short-term rental and boutique hotel hosts create memorable guest experiences. Learn practical ways to connect emotionally with guests, build loyalty, and grow your property’s brand without feeling overwhelmed.

    Connect with Janice:

    Find her on Instagram: @madm.co


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    35 min
  • 85 - Hiring and Training Cleaners with Marisa Grover

    In this episode, I share how to hire, train, and manage cleaners so your short-term rental business runs like clockwork. After all, your guest experience lives and dies by the state of your property. 


    Tools mentioned in this Episode:

    Turno 

    Breezeway  


    Shout out to our sponsor - Revedy,  @revedystr

    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    30 min
  • 84 - Finding Balance in Business with Brindy Bringhurst

    In this episode, Brindy Bringhurst shares how the co-hosting model helps hosts scale short-term rentals without burnout. Learn practical ways to set boundaries, find balance, and grow smarter.


    Connect with Brindy:

    Find her on Instagram: @airbrindy


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    1 hr 1 min
  • 83 - Reviewing a Cohosting Contract with Marisa Grover

    In this episode, I break down the essentials of a short-term rental management agreement and why every clause matters. You’ll learn how to protect yourself, set clear expectations, and build stronger client relationships.

    Tools mentioned in this Episode: 

    Hospitable 


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover


    .

    38 min
  • 82 - Trust, Teamwork, and Systems: The Real Secrets to Scaling

    In this episode, I share the journey of building my team from hiring my very first VA to creating the systems that allow my business to run smoothly. You’ll hear the wins, the challenges, and the lessons that can help you build trust, delegate with confidence, and scale with freedom.

    Tools mentioned in this Episode: 

    Hospitable 

    Monday.com 


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover


    .

    1 hr 1 min
  • 81 - The Role of an Operations Manager in Scaling Your STR Company with Marisa Grover


    In this episode, we dive into the role of an operations manager and why it’s essential for short-term rental businesses looking to scale. Learn how having the right person in this position can free up your time, streamline systems, and keep your properties running smoothly.

    Tools mentioned in this Episode: 

    Hospitable 

    Monday.com 

    Turno 

    OpenPhone


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    29 min
  • 80 - Scaling a Family-Run STR Business: Leadership, Systems, and Growth with Christine Daza

    In this episode, Christine Daza shares her journey from nurse practitioner to running East Coast Escape, a thriving family-owned short-term rental business. Discover how she balances leadership, systems, and family life while scaling her property management company.

    Tools mentioned in this Episode: 

    Slack

    Monday.com 

    HostBuddy AI 

    Code: MARISA 

    Get 100% off the first payment

    BUY BACK YOUR TIME BOOK

    Connect with Christine:

    Find her on Instagram: @eastcoastescape_


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    43 min
  • 79 - The Ultimate Onboarding Checklist for Short-Term Rental Managers with Marisa Grover


    In this episode, I walk you through the essential tools and systems to simplify client onboarding for your short-term rental management business. From scheduling and invoicing to pricing and property care, discover how to create a seamless process that sets you and your clients up for success.


    Tools mentioned in this Episode:


    PriceLabs – Dynamic pricing automation for seasons, events, and demand.

    Hospitable – PMS with smart lock integration and guest messaging.

    Monday.com – Onboarding boards and checklists for consistent client tracking.

    Calendly – Client scheduling with booking links to simplify onboarding calls.

    QuickBooks – Invoicing, profit/loss tracking, and automated billing.

    ClickUp – Alternative project management for onboarding workflows.

    Notion – Flexible workspace for documentation and checklists.

    Breezeway – Operations tool for guest messaging and housekeeping coordination.


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    37 min
  • 78 - Scaling from Police Officer to 50+ Short-Term Rental Units with Luke Kolk

     Luke shares how he went from being a police officer to managing over 50 short-term rental units in just a few years. He reveals the funding strategies, systems, and mindset shifts that helped him scale quickly while keeping risk low.


    Tools mentioned in this Episode: 

    HostBuddy AI – For AI-powered guest messaging, seamless PMS integration, and proactive guest support.

    Code: MARISA 

    Get 100% off the first payment


    Connect with Luke:

    Find him on Instagram: @lukekolk, @kolkhomes

    Find him on Facebook: Luke Kolk


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?

    Check out all my services and info at www.withmarisa.co

    Or hang out with me on Instagram: @marisa.grover

    .

    43 min

About Hello & Welcome

From the publisher's feed

Being an entrepreneur, and a host is hard! Managing  homes, clients, and employees taught me the value of systems. As I am hosting my properties, I’m all about empowering others to make…

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