Hello & Welcome

Hello & Welcome

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Hello & Welcome episodes

  • 77 - The Cost of Doing It All: Why DIY Is Hurting Your Business - with Marisa

    In this episode, I share how doing everything yourself is keeping you stuck—and the mindset shift you need to finally scale. Discover the four key systems that will help you run your short-term rental business with more ease and freedom


    Tools mentioned in this Episode:

    Notion – For building a central hub of systems, SOPs, and team documentation.

    Monday.com – To keep operations, team tasks, and workflows organized in one place.

    Loom – For recording step-by-step processes and handing off tasks with ease.


    Shout out to our sponsor - Revedy,  @revedystr


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    28 min
  • 76 - Professional Soccer & Real Estate Investment Strategies – Spencer Richey

    Spencer shares how he scaled his STR business and built boutique resorts after leaving pro sports—with no clients and no real estate experience.

    Want to find an awesome VA like Spencer did?


    Tools mentioned in this Episode:

    Hospitable – For automated messaging, calendar sync, and smooth guest communication across platforms.

    PriceLabs – For dynamic pricing, market-driven rate optimization, and maximizing nightly revenue.

    Monday.com – For managing onboarding workflows, team tasks, and building custom systems that scale.


    Connect with Spencer:
    Find him on Instagram: @spencerrichey @sound_stays


    Shout out to our sponsor - STR Bookclub  

    Join the club! @thestrbookclub 

    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    41 min
  • ⁠75 - Mindset and STR Management with Chachi Horgan

    Chachi shares how he built trust and scaled Ready Rentals from nothing to a thriving business in just one year.


    Tools mentioned in this Episode:

    • Hospitable – For automated messaging, calendar sync, and smooth guest communication across platforms.
    • Turno – For streamlined cleaning management, automated scheduling, and staying on top of turnovers.
    • Slack – For cleaner team communication and centralized project collaboration.


    Connect with Chachi:
    Find him on Instagram: @the_realestate_chachi


    Shout out to our sponsor - STR Bookclub  

    Join the club! @thestrbookclub 


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    45 min
  • 74 - Systems you Need in your Business right now! - with Marisa

    In this solo episode, I share the four key systems every short-term rental or property management business needs to grow, scale, and breathe easier.

    Tools I mentioned in this episode:

    • Relay Bank – For streamlined business banking and clean payout management.
    • Monday.com – To keep operations, team tasks, and guest workflows organized.
    • Turno – For automated cleaning scheduling and seamless cleaner coordination.
    • Get Clearing – For crystal-clear STR accounting and financial tracking that actually makes sense.


    Shout out to our sponsor - STR Bookclub  

    Join the club! @thestrbookclub 


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    39 min
  • 73 - Spreadsheets aren’t cutting it for Your STR Finances with Kim Wesselman

    Accounting can be one of the most confusing and overlooked parts of managing short-term rentals. In this episode, we sit down with STR bookkeeper Kim Wesselman, who shares how she transitioned from a traditional accounting role into this unique niche. Kim gives insight on the tools she uses, tips for keeping your books audit-ready, and how to streamline cleaner payouts.


    Connect with Kim:
    Find her on Instagram: @logiebear491

    Shout out to our sponsor - STR Bookclub  

    Join the club! @thestrbookclub 


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover


    .

    51 min
  • 72 - The Ins and Outs of hiring your first Virtual Assistant

    If you’ve been thinking about hiring a virtual assistant—or you’re on your second (or third) try and wondering why it’s not working—this episode is for you.


    Shout out to our sponsor - STR Bookclub  

    Join the club! @thestrbookclub 


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    41 min
  • 71 - What I Wish I Knew Before Setting Up My STR Business—with Austin Spitzenberger

    If you’re just getting started with Airbnb or co-hosting, don’t skip this episode. Austin and I talk about all the behind-the-scenes decisions you need to make to actually run a business—not just manage a listing. We break down how to set up your systems, payouts, listings, and protection so that scaling feels smooth, not chaotic.

    We talk about the tools that have saved our sanity and helped us grow:

    • Happy Guest for guest insurance and beautiful digital guidebooks (it’s a two-in-one solution we love).
    • Relay Bank for streamlined business banking, cleaner payouts, and keeping your STR finances organized and accessible.
    • Hostbuddy to help manage listings, guest messaging, and team tasks all in one place.
    • Proper Insurance for short-term rental insurance that actually covers what you need as a property owner or manager.
    • Safely and Wavo as options for guest damage protection—perfect for operators who want fewer claims, less conflict, and more peace of mind.


    Connect with Austin:
    Find him on Instagram: @austin_spitzz

    Shout out to our sponsor - STR Bookclub  

    Join the club! @thestrbookclub 


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    50 min
  • 70 - Why This Podcast Is Changing—And What That Means for You

    Big changes are happening around here—and they’re all designed to help you scale with confidence.

    In this episode, Marisa shares the heart behind a major shift in direction and what you can expect moving forward. Whether you’re feeling stuck in the weeds or dreaming of a business that doesn’t run on your burnout, this one’s for you.


    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover

    .

    18 min
  • 69 - $11K in 90 Days Using Influencer Marketing + Social Media with Steph Weber

    In this episode, Steph breaks down how she brought in over $11,000 in direct bookings in just 90 days using influencer marketing and organic social media. If you're looking to increase visibility, attract direct bookings, and build a brand beyond just the listing platforms, this conversation is packed with actionable advice.


    Connect with Steph:
    Find her on Instagram: @theweberco

    Shout out to our sponsor - STR Bookclub  @thestrbookclub, https://thestrbookclub.com/ 

    Join the club! 

    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover


    .

    37 min
  • 68 - Building Wealth and Passive Income with Owner Financing with Keith Rodgers

    In this episode, we sit down with Keith Rodgers, a seasoned real estate investor with over 25 years of experience and more than 3,000 real estate transactions under his belt. Keith breaks down the fundamentals of creative financing, with a deep dive into seller financing—what it is, why it works, and how it’s helping buyers who can’t qualify for traditional loans become homeowners.


    Connect with Keith:
    Find him on Instagram: @ownthenote

    Shout out to our sponsor - STR Bookclub  @thestrbookclub, https://thestrbookclub.com/ 

    Join the club! 

    Loved this Episode?
    Check out all my services and info at www.withmarisa.co
    Or hang out with me on Instagram: @marisa.grover


    .

    49 min

About Hello & Welcome

From the publisher's feed

Being an entrepreneur, and a host is hard! Managing  homes, clients, and employees taught me the value of systems. As I am hosting my properties, I’m all about empowering others to make…

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