HFS PODCASTS

Raveesh Dewan thinks 2023 is a year in which anyone who has an idea for a better business application should quit being paranoid, stop worrying about lack of resources, and start turning their ideas into reality with low-code solutions.

Raveesh is President and CEO at Joget, a Q3 2022 HFS Hot Vendor. The firm incorporates the core development features found in the growing low-code development tools market, alongside a model for user-created APIs, governance, security, and licensing, that is truly innovative.

Born open-source, Joget supports the tech for humanity program. Find out how charities running without IT budgets can teach the enterprise a thing or two when it comes to the smart application of low-code, and what the upside for Joget is when it sets out to not only make money, but to make a difference.

The HFS OneOffice Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice. HFS analysts regularly speak with numerous exciting start-ups and emerging players. We designate a select group as the HFS Hot Vendors based on their distinctiveness, ecosystem robustness, client impact, financial position, and the impact on our OneOffice Framework. Those selected are collated and published quarterly and added to our online database. They each have the vision and strategy to impact and disrupt the market.

The videocast is in three sections in which we:

In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS speaks with Ramesh Kumar, CEO at Zakipoint Health about how health plans and TPAs are addressing compliance with CMS’s price transparency rules and the potential impact on consumers over time.

Beginning in July 2022, three phases of US health plan price transparency regulations will become effective, extending existing rules for hospitals that were implemented on January 1, 2021. The intent of price transparency rules is to make consumers aware of the cost of the covered item(s) or service(s) before receiving care, so they are empowered to shop for the healthcare that best meets their needs.

This videocast has 3 parts:

In this Hot Vendor Fireside Chat, we connected with Workfellow’s Co-Founder and CEO Kustaa Kivelä to discuss his firm’s approach to process intelligence. That included how Workfellow is helping clients tackle the implementation challenges facing many new process intelligence users through their approach to data collection – which is why we named them as HFS Hot Vendor in Q4 2022.

The HFS OneOffice Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice. HFS analysts regularly speak with numerous exciting start-ups and emerging players. We designate a select group as the HFS Hot Vendors based on their distinctiveness, ecosystem robustness, client impact, financial position, and the impact on our OneOffice Framework. Those selected are collated and published quarterly and added to our online database. They each have the vision and strategy to impact and disrupt the market.

The videocast is in three sections in which we:

On this HFS Videocast, two of the authors Saurabh Gupta, President, Research and Advisory Services, and Reetika Fleming, Executive Research Leader at HFS talk about the HFS Horizons Report

This report is a snapshot of leading procurement service providers' sourcing and procurement services capabilities. HFS believes that successful procurement organizations of the future will act as ecosystem builders for the enterprise to become a valued business partner that enables overall enterprise-wide strategic goals. We based this Horizons research on interviews with 300+ enterprise services clients from the Global 2000.

You can read this HFS Horizons Report at https://www.hfsresearch.com/research/hfs-horizons-sourcing-and-procurement-service-providers-2022/

On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht talks with Ron Shamah, Chief Executive Officer, and Jesse Murray, SVP, Employee Experience at Rightpoint.

Ron is a people-first leader and digital native with an accomplished consulting, agency, and client-side background. At Rightpoint, Ron is a trusted business partner who advises clients on growth and go-to-market strategies, the critical importance of customer experience, and commercial effectiveness programs in the digital transformation space.

Jesse passionately evangelizes the possibilities afforded by innovative technologies and ways to deliver world-class employee experiences. As SVP of Employee Experience, he is a trusted advisor for employee experience transformations including employee engagement and retention, organizational insights, new ways of working, knowledge and search, productivity and efficiency, and digital workspaces.

Phil, Ron, and Jesse cover a range of topics, including:

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Bharath Yadla, Vice President Strategic Initiatives, Office of CEO at Workato, and Shivani Agarwal, Vice President - AI and Intelligent Automation at Xerox to discuss how automation and AI make managed services and business services sexy.

Saurabh, Bharath, and Shivani cover a range of topics, including:

This edition of Unfiltered Stories is a “power of operations” spotlight in which Elena Christopher, Chief Research Officer at HFS Research discusses with Jasmeet Narang, Chief Transformation Officer and Head of Operations at Santander UK, and Rohan de Souza Global Account Partner for Santander at Genpact how Santander UK, the largest bank in Europe, with the help of its partner Genpact is driving significant CX (customer experience) and EX (employee experience) improvements not to mention improved cost: income ratios. And we’re not even going to mention cloud or core banking modernization.

Elena, Jasmeet, and Rohan cover a range of topics, including:

On this HFS Videocast, two of the authors Phil Fersht, CEO and Chief Analyst, and Saurabh Gupta, President, Research and Advisory Services at HFS talk about the HFS Horizons Report - Automation Service Providers, 2022 which was released recently.

This inaugural HFS Horizons report for automation services examines the capabilities of 18 service providers and management consultancies and paints the supplier landscape across the three HFS Horizons. In this, we assessed the service providers across a defined series of criteria:

You can read this HFS Horizons Report at https://www.hfsresearch.com/research/hfs-horizons-automation-service-providers-2022/

On this HFS Videocast, one of the authors Reetika Fleming, Executive Research Leader at HFS talks about the HFS Horizons Report - Strategic Finance, 2022 which was released recently.

This report is a snapshot of the financial planning and analysis services capabilities of leading F&A service providers, including F&A business process outsourcing (BPO) service providers and global advisory firms.

You can read this HFS Horizons Report at https://www.hfsresearch.com/research/hfs-horizons-strategic-finance-2022/

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Olivier Gomez, Co-Founder & CEO at IAC.ai - Intelligent Automation, and Alex Teteris, Director, Global IT & Center Technology at IWG plc to discuss about driving real business outcome by leveraging automation.

Saurabh, Olivier, and Alex cover a range of topics, including: