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What actually separates average holiday lets from the best-reviewed ones?
In this episode of Holiday Let Insider, James Varley is joined by Rachel Brennan from Sykes Holiday Cottages to break down how reviews are really won – and lost – across the guest journey.
We cover:
• The fundamentals: care, clarity & cleanliness
• Where reviews are actually won or lost
• What top-reviewed holiday lets have in common
• Why small details make a big difference
• How honest photos set the right expectations
• The mindset hosts need when a bad review lands
• Why defensive replies hurt future bookings
• Turning negative experiences into positives
• How to be relentlessly proactive to earn 5-star reviews in 2026
If you’re a holiday let owner or property manager looking to improve reviews, boost trust, and increase bookings, this episode is packed with practical insight you can use immediately.
1:52 Care, clarity, cleanliness
5:42 At what points in the guest journey are reviews won or lost?
9:51 What do the best reviewed holiday lets have in common?
14:31 Small details show you care for your guests and can have a huge impact
17:56 The role photos play in setting expectations for guests – be honest and truthful
20:30 The mindset hosts need when a bad review comes in
22:03 Don’t be too emotional and go into defensive mode
23:02 Think about your future guests when responding to a bad review
24:33 You can turn a negative experience into a positive one – most guests don’t expect perfection
25:54 Be relentlessly proactive to earn excellent reviews in 2026
Rachel Brennan: https://www.linkedin.com/in/rachel-brennan-26098118a/
Work with Sykes Holiday Cottages to let your property: https://www.sykescottages.co.uk/letyourcottage/
Call: 01244 356 666
Visit: https://www.sykescottages.co.uk/letyourcottage/
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Episode to check next:
The 2026 Holiday Let Compliance Checklist: https://www.youtube.com/watch?v=ITvlxKPA8v0&t=2s
Holiday Let Insider is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #SykesCottages #JamesVarley #RachelBrennan #STAA #PASCUK #ASSC #Reviews #FiveStars
In this episode of the Host Planet Playbook – powered by Hospitable – Kristina Koreneva, Founder of Daify Vacation Homes, shares what it’s really like to build and manage a short-term rental business in Dubai, United Arab Emirates.
We discuss:
* Kristina’s journey to Dubai and into short-term rentals
* The realities and challenges of hosting in Dubai
* Understanding Dubai’s guest avatar
* Managing owner expectations in a competitive market
* How Daify Vacation Homes stands out from the crowd
* Growing through marketing and word-of-mouth referrals
* Advice for anyone looking to manage rentals in Dubai
* The biggest lessons Kristina has learned along the way
A must-watch episode for hosts and property managers interested in international markets, premium guest experiences, and scaling a short-term rental brand.
1:45 Daify Vacation Homes in Dubai
2:04 Kristina’s journey to Dubai
2:28 Why Kristina got involved in short-term rentals
3:04 Kristina’s approach to management
4:15 The challenges of hosting in Dubai
5:55 Owner expectations in Dubai
7:18 Dubai’s guest avatar
9:08 How to deliver a great experience
10:20 How Daify Homes stands out among the competition
12:28 Growing the brand through marketing and word of mouth referrals
13:23 Advice for people who want to manage rentals in Dubai
14:27 Kristina’s biggest lesson learned
15:17 What Kristina loves most about hosting
16:20 Quickfire questions
Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-planet-playbook
The Host Planet Playbook was created in collaboration with property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostplanet
Kristina Koreneva: https://www.linkedin.com/in/kristina-koreneva-4a024a14/
Daify Vacation Homes: https://www.daifyhomes.com/
The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/
Host Planet: https://www.hostplanet.club/
The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.
Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.
The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#DirectBookings #VacationRental #HostTips #ShortTermRental #GuestExperience #PropertyManagement #HostPlanetPlaybook #HostPlanet #Hospitable #PMS #PropertyManagementSoftware #Dubai #DaifyVacationHomes #KristinaKoreneva #UAE #UnitedArabEmirates
In this episode of the Host Planet Podcast – powered by Hostfully – we’re joined by Alistair Handyside, Chair of PASC UK, to break down the most important policy developments facing the UK holiday let and short-term rental sector.
We cover:
- The good news on EPCs and what it means for hosts
- Why data and collective action matter more than ever
- The proposed visitor levy and its potential impact
- Business rates and ongoing pressure on operators
- Major political shifts in Wales, including the 182-day threshold
- What hosts can do right now to protect themselves and the wider sector
Alistair also explains how operators can engage with consultations, use free templates, and make their voices heard with local representatives.
A must-watch episode for anyone operating – or investing – in UK holiday lets.
1:04 Good news on EPCs
3:36 The power of data and taking action
6:00 Consultation on the proposed visitor levy
8:43 The potential impact of a visitor levy
11:02 What a good outcome for the visitor levy looks like
12:46 Business rates
17:13 The tectonic plates of politics are shifting in Wales
19:43 The impact of the 182-day threshold on operators in Wales
20:58 Statutory registration scheme – soft launch in the spring
24:39 How people can help themselves and the holiday let sector
27:27 Write to your local representatives to make the case for the industry (PASC UK has templates to help you)
31:32 Alistair’s shout-outs: Sally Henry and the PASC Policy Team
PASC UK links:
Wales Senedd Elections: https://www.pascuk.co.uk/resources/senedd-elections-2026/
Westminster Consultations: https://www.pascuk.co.uk/resources/consultation_responses/
Cumulative Impacts: https://www.pascuk.co.uk/resources/senedd-elections-2026/
Looking for a great property management software or digital guidebook? You need Hostfully!
Check out these special offers:
Property Management Software: Get $500 off onboarding by using the code PLANET500.
Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.
Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtk
Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-Demo
Email Frank: [email protected]
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Alistair Handyside: https://www.linkedin.com/in/alistair-handyside-mbe-4170b216/
PASC UK: https://www.pascuk.co.uk/
Episode to check next:
The 2026 Holiday Let Compliance Checklist: https://www.youtube.com/watch?v=ITvlxKPA8v0&t=1s
The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.
Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.
The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
In this episode of Host Planet Bitesize – powered by Hostfully – Gil Chan from Crafted Stays shares five practical tips to make sure your direct booking website turns lookers into bookers.
We cover:
* How guests actually discover your website
* The impact of AI on search and visibility
* Why knowing your guest avatar matters more than branding
* How to remove friction from the booking journey
* The credibility signals every direct booking site needs
Gil also shares his top tip for increasing repeat bookings — and why investing in email marketing is no longer optional.
2:05 Discoverability
3:06 Get your ticket for the Host Planet Roadshow: https://www.hostplanet.club/host-planet-roadshow
4:31 How AI platforms are affecting search and discoverability
5:43 Integration
7:16 Relatability
8:52 Knowing your guest avatar over branding
10:20 Ease of booking
12:19 Credibility
15:49 Tracking
18:44 Top tip: invest in email marketing
20:21 Crafted Stays: https://craftedstays.co/
Looking for a great property management software or digital guidebook? You need Hostfully!
Check out these special offers:
Property Management Software: Get $500 off onboarding by using the code PLANET500.
Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.
Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtk
Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-Demo
Email Frank: [email protected]
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Gil Chan: https://www.linkedin.com/in/thegilbertchan/
Crafted Stays: https://craftedstays.co/
Episode to check next: STR Insurance Myths That Cost Hosts Thousands: https://www.youtube.com/watch?v=_Ug-VzTECag
The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.
Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.
The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #DirectBookings #STRMarketing
In this episode of the Host Planet Playbook – powered by Hospitable – Emma Kelman, Founder of The Island Holiday Company, shares how she scaled from one property to more than 120 holiday lets on the Isle of Wight — while keeping both guests and owners happy.
We discuss:
* How Emma got started in short-term rentals
* Understanding the Isle of Wight guest avatar
* Delivering an outstanding guest experience
* The role of interior design in holiday let success
* Managing owner relationships as you scale
* Key challenges and opportunities in the Isle of Wight market
* The biggest lessons Emma has learned along the way
This episode is packed with practical insights for hosts and property managers looking to scale sustainably and create unforgettable guest experiences.
1:41 The Island Holiday Company in the Isle of Wight
2:03 How Emma got involved in the world of short-term rentals
2:47 From one property to more than 120
6:26 Isle of Wight guest avatar
8:14 How to deliver an outstanding guest experience
9:47 How to keep owners happy
11:53 The importance of interior design for holiday lets
15:56 Challenges and opportunities in the Isle of Wight
18:11 Emma’s biggest lesson learned
21:42 The lightbulb moments at events
22:31 It’s all about creating happy memories
23:22 Quickfire questions
Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-planet-playbook
The Host Planet Playbook was created in collaboration with property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostplanet
Emma Kelman: https://www.linkedin.com/in/emma-kelman-694552148/
The Island Holiday Company: https://www.theislandholidaycompany.co.uk/
The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/
Host Planet: https://www.hostplanet.club/
The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.
Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.
The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#DirectBookings #LuxuryChalet #OvoNetwork #VacationRental #HostTips #ShortTermRental #GuestExperience #FrenchAlps #PropertyManagement #HostPlanetPlaybook #HostPlanet #Hospitable #PMS #PropertyManagementSoftware #IsleOfWight #EmmaKelman #TheIslandHolidayCompany
In this episode of the Host Planet Podcast – powered by Hostfully – we’re joined by Zak Ali, Co-Founder of Launchbase, to unpack what’s really happening in the UK short-term rental market, and what hosts should expect in 2026.
We discuss:
- Why lengths of stay are shortening
- How booking windows have compressed
- Whether rates are likely to rise this year
- When hosts should (and shouldn’t) hold their nerve on pricing
- What happened in Cornwall in 2025 – and what operators should do next
- Why demand intent matters more than bookings
- How to get shoulder season right
Zak also shares practical advice for operators navigating uncertainty – and why demand hasn’t gone away, it’s simply changed shape.
1:00 Length of stays in 2026
2:30 Minimum stay strategy
5:02 Further decrease expected in length of stays
6:10 Will rates go up this year?
9:19 Booking windows have compressed
10:44 Should hosts hold their nerve when facing an empty calendar?
12:29 The Cornwall market compressed in 2025
13:29 Zak’s advice to Cornish operators in 2026
15:23 Expectations rather than forecast
16:58 How to get shoulder season right
18:44 Why demand intent matters more than bookings
20:43 The big regional story in the UK
22:24 Demand didn’t disappear, it compressed
23:07 Join us for the Host Planet Roadshow:
24:24 Launchbase – delivering revenue management and marketing support for short-term rental businesses
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Zak Ali: https://www.linkedin.com/in/zak-a-056b2714/
Launchbase: https://www.launchbase.club/
Episode to check next:
The Smart Way to Price Your Vacation Rental: https://www.youtube.com/watch?v=YsHYwAUreLs
The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.
Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.
The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #ZakAli #RevenueManagement #DynamicPricing #Launchbase
In this Host Planet Playbook episode – powered by Hospitable – we’re joined by Sab Mulligan from Zzzing, one of the biggest short-term rental operators in Malta.
Sab shares her journey into hosting, how Zzzing has scaled, and what really sets the brand apart in a competitive island market. We dive into delivering outstanding guest experiences, navigating the challenges and opportunities unique to Malta, and the branding and marketing tactics Zzzing uses to drive direct bookings.
From hard-earned lessons to quickfire insights, this episode is packed with practical takeaways for hosts and operators looking to build a stronger, more recognisable short-term rental brand.
1:35 Zzzing – based in Malta and scaling fast
2:01 Sab’s journey into short-term rentals
3:02 The growth of Zzzing
4:10 What makes Zzzing stand out
5:40 How to deliver an outstanding guest experience
7:40 The challenges and opportunities in Malta
11:00 Biggest lesson learned
12:16 Branding and marketing tips
14:50 The marketing tactics to drive direct bookings
16:48 What Sab loves about hosting
17:44 Quickfire questions
Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-planet-playbook
The Host Planet Playbook was created in collaboration with the property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostplanet
Sab Mulligan: https://www.linkedin.com/in/sabrinamulligan/
Zzzing: https://www.zzzing.com/
The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/
Host Planet: https://www.hostplanet.club/
The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings.
Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity.
The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer
Shorter booking windows, unpredictable demand, and more competition – pricing short-term rentals has never been more challenging.
In this episode of the Host Planet Podcast – powered by Hostfully – we're joined by Siana Vesselinova from PriceLabs to break down the key pricing trends hosts need to understand heading into 2026. We talk about how to respond to last-minute bookings without panic discounting, why local market data matters more than ever, and how to optimise minimum stays and listings to maximise revenue.
This video examines whether reducing rates too soon is a misstep for property managers, emphasising the importance of data analysis for informed decision making. Instead of relying on broad market trends, hosts should focus on leveraging data to understand their hyper-local context. We explore effective pricing strategies and the need for thorough market analysis to maintain competitive rates.
If you want to price with confidence – not fear – this episode is for you.
0:12 Emerging trends hosts need to be aware of
1:12 How hosts can deal with a shortening booking window
3:16 The booking patterns from 2025 which will continue in 2026
4:56 Hold your nerve – don’t tank your rates too quickly!
6:53 Understand what’s going on locally to set your rates accordingly
8:34 PriceLabs helps you get pricing right
9:20 How to maximise revenue – get your minimum stay strategy right
12:29 How to optimise your listing
16:02 Siana’s recommended checklist for hosts heading into 2026
18:36 Attend the Host Planet Roadshow – network and learn to grow your STR business
21:51 Hosts outperform the market when they adapt to clear market shifts
24:12 Meeting hosts and property managers across the UK
PriceLabs Listing Optimizer: https://hello.pricelabs.co/listing-optimizer/
Looking for a great property management software or digital guidebook? You need Hostfully!
Check out these special offers:
Property Management Software: Get $500 off onboarding by using the code PLANET500.
Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.
Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtk
Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-Demo
Email Frank: [email protected]
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Siana Vessilinova: https://www.linkedin.com/in/sianavesselinova13/
PriceLabs: https://hello.pricelabs.co/?utm_source=hostplanet&utm_medium=referral&utm_campaign=hostplanet&utm_term=hp
Episode to check next: Is Your Direct Booking Website Useless?: https://www.youtube.com/watch?v=sGewt3ZV6UA&t=397s
Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #PriceLabs #DynamicPricing #Rates #Money #Data #Analysis
Managing pet-friendly short-term rental properties comes with its own challenges – especially when it comes to cleanliness and odours.
In this Host Planet Bitesize episode – powered by Hostfully – Sean Kemper from ETI Solutions shares practical tips on keeping odours out of your property, managing pet hair, and setting up the right cleaning processes to maintain five-star standards. From prioritising cleaning tasks to training your team and even leaving the right products for guests, this episode is packed with actionable advice for pet-friendly hosts.
1:54 How to keep odours out of the property
3:25 Understand your cleaning priorities for pets
5:37 Dealing with pet hair
6:57 Get your cleaning processes right
7:46 Implement the knowledge and training
9:16 Leave cleaning products for guests to clean up (if necessary!)
10:03 ETI Solutions
Looking for a great property management software or digital guidebook? You need Hostfully!
Check out these special offers:
Property Management Software: Get $500 off onboarding by using the code PLANET500.
Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.
Click here to sign up for Hostfully: https://tinyurl.com/3ay8bhtk
Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://tinyurl.com/Hostfully-Demo
Email Frank: [email protected]
Host Planet: https://www.hostplanet.club/
James Varley: https://www.linkedin.com/in/jdsvarley/
Sean Kemper: https://www.linkedin.com/in/sean-kemper-51958312/
ETI Solutions: https://dropngocleaningproducts.com/
Episode to check next: The 5 Automations Every STR Host Needs to Scale: https://www.youtube.com/watch?v=6nszD2cXYM8&t=1s
Host Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.
Contact the show: [email protected]
#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #SeanKemper #ETISolutions #Pets #Dogs #Cats
Major events can supercharge bookings – or completely overwhelm your operations.
In the first episode of Turnover Tactics, a new series from Host Planet powered by Turno, we explore how short-term rental hosts can operate smoothly during high-demand events like the FIFA World Cup 2026, taking place across the US, Canada, and Mexico.
Joined by Chris Rule from Turno and Katelyn Almeda from Host With Kate, we cover rapid turnovers, back-up cleaners, pricing strategies, setting expectations, and the systems you need to secure five-star reviews when guest volume peaks.
If you’re showing up for major events in 2026, this episode will help you do it profitably, professionally, and without panic.
2:45 How to deal with rapid turnovers 5:26 Back-up cleaners and clear systems8:41 How to optimise your listing for mega-events13:50 Getting the rates right during major events like the FIFA World Cup17:59 Strong integrations will ensure smooth operations22:43 Two Turno features which are non-negotiable for success25:36 How you can surprise and delight guests 31:49 How to set up your space for high traffic36:20 How to secure five-star reviews38:54 Setting expectations clearly (especially for those rowdy England fans!)42:12 Find out more about Turno: https://turno.com/find-cleaners/?utm_source=ad&utm_medium=promoted&utm_campaign=hch_a_to_z43:20 Host With Kate: https://www.hostwithkate.com/
Turnover Tactics is powered by Turno – the all-in-one cleaning and turnover management platform built specifically for short-term rental hosts. Click here to get started: https://turno.com/find-cleaners/?utm_source=ad&utm_medium=promoted&utm_campaign=hch_a_to_z
Turnover Tactics is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/
Host Planet: https://www.hostplanet.club/
Chris Rule: https://www.linkedin.com/in/chris-rule-88874b8/
Katelyn Almeda: https://www.linkedin.com/in/katelynalmeda/
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