How I Franchised This

How Buddies Built a Franchise System Where Nearly All Owners Scale Up


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Most people think franchising means restaurants and retail. But Buddies Home Furnishings is proving there’s massive opportunity well beyond food — especially in the fast-growing rent-to-own category.

In this episode of How I Franchise This, Alex sits down with Mitchell Lee, Head of Franchise Development at Buddies, to break down how the brand built one of the highest multi-unit ownership rates in franchising — with over 85% of franchisees operating multiple stores.

They dive into:

  • How the rent-to-own model works (recurring revenue, high AUVs, and 24-hour delivery)

  • Why this category is truly recession-resistant and how it flexes with economic cycles

  • What top operators do from day one that separates them from the bottom quartile

  • Buddies’ approach to territories, conversions, and sustainable system growth

  • How Mitchell evaluates candidates — and the traits shared by great operators

    If you’re exploring franchises beyond food or want to understand what makes a scalable, multi-unit model actually work, this conversation delivers a rare look from the brand’s side of the table.

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    How I Franchised ThisBy Franzy

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