True team buy-in requires both operational involvement (hands and feet) and emotional involvement (hearts and minds), with many managers struggling to achieve both simultaneously. The distinction matters because emotional investment drives innovation, resilience, and sustained performance beyond mere task completion. In this episode of the Lead In 30 podcast, Lone Rock Leadership co-founder Russ Hill dives into the difference between operational and emotional involvement.

• Operational involvement means team members show up and do the work but may just be going through the motions
• Emotional involvement means they genuinely care about outcomes and are intellectually invested
• A river rafting experience demonstrates how clear leadership creates both types of involvement automatically in high-stakes situations
• The more ambitious your organizational vision, the more critical emotional involvement becomes
• "Founder mode" or command-and-control leadership actively kills emotional investment from team members
• Emergency situations are rare exceptions where directive leadership doesn't diminish emotional involvement
• Most successful leaders consciously cultivate both operational efficiency and emotional connection

Share this episode with a colleague, your team or a friend.

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About the podcast:
The Lead In 30 Podcast with Russ Hill is for leaders of teams who want to grow and accelerate their results. In each episode, Russ Hill shares what he's learned consulting executives. Subscribe to get two new episodes every week. To connect with Russ message him on LinkedIn!