Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

How Gallagher Built Enterprise AI on Culture and Data First

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What if the key to enterprise AI wasn’t a tool, but a mindset?

Mark Bloom, Global CIO at AJ Gallagher, joins Technovation to share how the 70,000-person insurance giant is scaling AI by leading with data quality and cultural alignment—not flashy tools.

In this episode, Bloom details:

  • How Gallagher eliminated 800+ data silos to centralize insight and enable AI
  • Why crowdsourcing use cases from employees unlocked adoption at scale
  • The shift from efficiency gains to revenue-focused AI
  • How culture helped overcome resistance to data consolidation
  • His dual perspective as both CIO and board member
    • ...more
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