Today’s show will remind you to Eat Mor Chikin. I sat down with Sam Hartman, a two-decade Chick-fil-A veteran and owner-operator of three Indianapolis-area franchises—including two in Noblesville and one inside Gainbridge Fieldhouse—along with Nick Lawrence, executive director of people and culture at those same locations.

We dive into the business and culture behind their franchises and discuss their professional journeys, the competitive process of becoming a Chick-fil-A franchisee, and the importance of community involvement and mentorship.

They provide insights into the efficiencies of Chick-fil-A's drive-thru, the company's unique franchise model, and their efforts to create meaningful careers in the fast-food industry.

We also cover their local marketing strategies, their quest to break the drive-thru car service record, and advice for young leaders.

Whether you're a fan of the food or fascinated by the business, this episode offers a behind-the-scenes look at one of the most admired brands in the industry.

You are going to learn about: - The Process of Becoming a Chick-fil-A Franchisee - Chick-fil-A’s Drive-Thru Efficiency - How Chick-fil-A Creates Meaningful Careers

Thank you to our partners:

Indiana Brewers Guild

Red, White & Brauen Music Festival

Check out these great clips from the show: 01:39 Guest Introduction: Sam Hartman and Nicholas Lawrence, Chick-fil-A 02:29 The Journey to Chick-fil-A Ownership 03:39 Early Challenges and Growth Strategies 05:36 Transition to Noblesville and New Opportunities 25:58 Nick’s Path to Chick-fil-A 30:57 Learning Every Position at the Restaurant 31:49 The Chick-fil-A Experience 34:16 Owner Operator Expectations 36:19 Career Growth at Chick-fil-A 40:40 Drive-Thru Efficiency Secrets 45:34 Leadership and Mentorship Advice 51:56 Marketing Strategies and Community Engagement 53:27 Breaking Drive-Thru Records

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