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What happens when a technology provider can see patterns across 244 million account holders and thousands of financial institutions?
In this episode of Technovation, Peter High speaks with Keith Fulton, Chief Data Officer at Jack Henry, about how data science and AI are transforming community banking. Keith explains how Jack Henry is leveraging industry-scale data to help banks reduce fraud, predict customer churn, identify hidden revenue opportunities, and prepare for an agentic AI future. He also shares how the company is democratizing innovation through citizen development, AI adoption programs, and enterprise-grade governance for employee-built applications.
This episode is presented by Celonis — Give AI the context it needs. Learn more at celonis.com/technovation
By Metis Strategy4.8
7373 ratings
What happens when a technology provider can see patterns across 244 million account holders and thousands of financial institutions?
In this episode of Technovation, Peter High speaks with Keith Fulton, Chief Data Officer at Jack Henry, about how data science and AI are transforming community banking. Keith explains how Jack Henry is leveraging industry-scale data to help banks reduce fraud, predict customer churn, identify hidden revenue opportunities, and prepare for an agentic AI future. He also shares how the company is democratizing innovation through citizen development, AI adoption programs, and enterprise-grade governance for employee-built applications.
This episode is presented by Celonis — Give AI the context it needs. Learn more at celonis.com/technovation

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