Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

How Kamini Lane Is Modernizing Real Estate at Scale with AI and Standardization

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What does it take to modernize a 120-year-old real estate powerhouse without losing its entrepreneurial edge?

In this episode of Technovation, Kamini Rangappan Lane, President and CEO of Coldwell Banker Realty, shares how she is transforming one of the largest residential real estate networks in the U.S. by standardizing the back end while preserving the human, local nature of the business.

She discusses how AI and automation are reshaping agent workflows, enabling faster deal processing, and unlocking productivity across a network of 45,000 entrepreneurs.

Key highlights include:

  • Transitioning from 50 operating companies to a unified platform model
  • Applying AI to reduce listing creation time from hours to minutes
  • Balancing efficiency with personalization in a highly local business
  • Driving technology adoption through customer obsession
  • Redefining leadership through clarity, transparency, and authenticity
    • ...more
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