Do you ACTUALLY want your customer to repeat the purchase? That might seem like a crazy question but not forAcacia Clarke, a registered nurse who co-founded PuraU after struggling with acne herself and has now helped over 40,000 people with their skin and gut health and has over 5,000 reviews. For the PuraU team, success is when a customer purchases their product, they get results and they DON’T have to repurchase from them ever again, so we talk today about how she’s been able to retain customers, build loyalty and increase the AOV and lifetime spend of these customers WHILST still getting resultsIf you’ve ever wondered HOW you start manufacturing a product PARTICULARLY a TGA-approved product Acacia shares the entire process from the first Google search to the mistakes made along the way. You’ll hear: ✨ The challenges of launching a TGA-approved product ✨ What held customers back from buying and the SIMPLE change that made them $70k in a day ✨ A task that takes 5 minutes a day but is the reason PuraU customers are SO loyal … and SO much more You can find PuraU over at https://www.purau.com.au and @purauofficial This week’s PRODUCT YOU SHOULD KNOW ABOUT is Rita's Coffee and NutsHead to Rita's Coffee and Nuts or follow them on Instagram @ritasnutshop.Have you got a product we should know about? Tell us here.WANT MORE:Do you want to have your own online brand but have no idea where to start? Check out our latest program Start-Up where we’ll guide you every step of the way to test and launch SUCCESSFULLY. Or if you are feeling stuck, lonely, or overwhelmed in your business and want to double your sales in 90 days check out The Academy.Have an idea for an episode or want to connect? Reach out at @shecom.co.

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