Hello Monday with Jessi Hempel

How to build trust with TED’s “Fixable” co-hosts Anne Morriss and Frances Frei


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There’s a myth about trust: that once you lose it, it’s gone. In reality, most of us walk around losing and rebuilding trust every day. In today’s episode of Hello Monday, Jessi Hempel sits down with Anne Morriss and Frances Frei to get to the bottom of trust and uncover how we build, and rebuild it.

Anne is the co-founder of The Leadership Consortium, a management consultancy that helps organizations unlock leadership potential and drive positive change. Frances is a beloved professor at Harvard Business School and a leading authority on organizational behavior, leadership, and trust. The two are authors of three books together, including Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, and are co-hosts of the TED podcast Fixable.

Together, they discuss:

  • The “trust triangle,” comprised of the three qualities that are foundational to trust: empathy, authenticity, and logic. 
  • Finding your “wobble,” the quality that wavers, and your “anchor,” the quality that always holds strong. 
  • How to build trust as individuals, how to build trust in a team, and how to build trust in a workplace.
  • The most common reasons organizations fail when it comes to trust.
  • How to transform your leadership for lasting change.
  • How to amplify your ambition for faster results.
  • Continue the conversation with us at Hello Monday Office Hours! RSVP here to join us on the LinkedIn News page this Wednesday at 3 PM EST.

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