The Science of Scaling

How to Create Customer Advocates In Your Go-To-Market w/ Jay LeBoeuf (Head of Sales, Descript)

Listen Later

How did an electrical engineer Lecturer at Stanford become the Head of Business & Corporate Development at Descript? And how is he empowering customers to become champions of product at Descript?


Host Mark Roberge is joined by Jay LeBoeuf (Head Of Business & Corporate Development, Descript) to discuss how Jay has led his team to grow strong customer advocates and create new opportunities in the go-to-market ecosystem. In this episode learn more about:


  • How to develop champions in your go-to-market team
  • How to get started with talking to your community (and grow a community-led growth strategy)
  • How to figure out customer happiness without sending an NPS
  • How to share your learnings from the voice of the customer
  • Why Descript’s sales team is focused on learning, not selling


    • The Science of Scaling is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network in collaboration with HubSpot For Startups // Produced by Matthew Brown.

    ...more
    View all episodesView all episodes
    Download on the App Store
    The Science of ScalingBy HubSpot Media
    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    91 ratings

    More shows like The Science of Scaling

    View all
    Startups For the Rest of Us by Rob Walling

    Startups For the Rest of Us

    702 Listeners

    How I Built This with Guy Raz by Guy Raz | Wondery

    How I Built This with Guy Raz

    30,232 Listeners

    The Pitch by Josh Muccio

    The Pitch

    1,484 Listeners

    The Martell Method w/ Dan Martell by Dan Martell

    The Martell Method w/ Dan Martell

    574 Listeners

    Masters of Scale by WaitWhat

    Masters of Scale

    3,992 Listeners

    Y Combinator Startup Podcast by Y Combinator

    Y Combinator Startup Podcast

    236 Listeners

    The Game with Alex Hormozi by Alex Hormozi

    The Game with Alex Hormozi

    4,447 Listeners

    The Growth Show by HubSpot

    The Growth Show

    236 Listeners

    My First Million by Hubspot Media

    My First Million

    2,633 Listeners

    Owning the Outcome by HubSpot

    Owning the Outcome

    18 Listeners

    The Prof G Pod with Scott Galloway by Vox Media Podcast Network

    The Prof G Pod with Scott Galloway

    5,526 Listeners

    All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

    All-In with Chamath, Jason, Sacks & Friedberg

    9,901 Listeners

    Listen & Grow - Der Business-Podcast für Marketing, Vertrieb, Service & CRM by HubSpot

    Listen & Grow - Der Business-Podcast für Marketing, Vertrieb, Service & CRM

    2 Listeners

    30 Minutes to President's Club | No-Nonsense Sales by Armand Farrokh & Nick Cegelski

    30 Minutes to President's Club | No-Nonsense Sales

    391 Listeners

    Unconventional Business by HubSpot

    Unconventional Business

    1 Listeners

    The Shake Up by HubSpot

    The Shake Up

    54 Listeners

    The Hustle Daily Show by Hubspot Media

    The Hustle Daily Show

    235 Listeners

    Marketing Against The Grain by Hubspot Media

    Marketing Against The Grain

    358 Listeners

    Another Bite - A Shark Tank Rewatch Podcast by Hubspot Media

    Another Bite - A Shark Tank Rewatch Podcast

    171 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    161 Listeners

    Moneywise by Hampton

    Moneywise

    650 Listeners

    The Next Wave - AI and The Future of Technology by Mindstream (Hubspot Media)

    The Next Wave - AI and The Future of Technology

    61 Listeners

    Prof G Markets by Vox Media Podcast Network

    Prof G Markets

    1,354 Listeners

    Good Morning Ecosystem by Hubspot Media

    Good Morning Ecosystem

    2 Listeners