Nora chats with NYU psychology professor Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them, and offers strategies on how to deal with difficult people at work (from co-workers to managers), and communication tips that go beyond confrontation, to knowing how and when to speak up. For more info on our presenting sponsor, check out realvision.com/businesscasual.

Host: Nora Ali

Producer: Bella Hutchins 

Video Editors: McKenzie Marshall and Christie Muldoon

Production, Mixing & Sound Design: Daniel Markus

Music: Daniel Markus & Breakmaster Cylinder

Fact Checker: Kate Brandt 

Senior Producer: Katherine Milsop

VP, Head of Multimedia: Sarah Singer 

Full transcripts for all Business Casual episodes available at https://businesscasual.fm