On this weeks podcast, Louise and Diane brush up on their acting skills and telephone sales knowledge by sharing some useful roleplaying scenarios on how to deliver a quote to a potential client. - The DCBN is here to support domestic cleaning companies reach the next level in their industry. Our mission is to ensure all cleaning companies are Insured, Trained and Safe. The DCBN provide support to all levels of domestic cleaners with membership options for solo cleaners and business owners. We have developed industry leading cleaning training, campaigned for better conditions and support at government level, negotiated with suppliers to get great deals for smaller businesses, run the Domestic Cleaning Industry awards and provide training and templates to run a wide variety of cleaning business types. For more information about our Membership and how to join, visit: https://dcbn.org.uk/membership/