This week's call-in question comes from a service manager who's managing two incredibly efficient technicians that sometimes fight over work. For starters, Chris and Christian recommend using automated dispatch to make things less personal. But you also want to help change your technicians' mindset; they're going to have days where they're heavy on warranty, they're gonna have days where they're doing all CP work. And you want to make sure that techs understand how pay fluctuates on a 30, 60, and 90 day periods. Chris tells a fantastic story from his advisor days to illustrate the importance of perception and mindset. 

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup