On today's drive by, Chris and Coach Christian help an advisor who struggles with his other advisors customer service skills. It's important to contact your customers daily if you want to see them coming back in the future. The next question also has to do with communication but in a slightly different manner. His techs have trouble communicating with the customers and will fold at the slightest objection. Knowing how to communicate with your customers will make you money and make your customers want to come back in the future. 

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