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Let’s be real — this industry is tough. In today’s podcast episode of The Restaurant Prosperity Formula, I dive deep into one of the most make-or-break elements of restaurant success: the guest experience. With fewer guests walking through the door and competition tighter than ever, delivering a memorable visit isn’t optional — it’s survival. Episode 125 is a masterclass in creating experiences so remarkable your guests can’t wait to come back. I explore what truly defines hospitality, why vague standards are your silent killer, and how lazy hiring — not “this generation” — is often the real problem. Whether you’re struggling to retain staff or haunted by bad Yelp reviews, this episode is your roadmap to turning things around.
🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in
👍 Book a Call – https://dsp.coach/podcast-ryan-call
Sponsor – Margin Edge: http://www.marginedge.com/dsp
Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com
By David Scott Peters4.6
3232 ratings
Let’s be real — this industry is tough. In today’s podcast episode of The Restaurant Prosperity Formula, I dive deep into one of the most make-or-break elements of restaurant success: the guest experience. With fewer guests walking through the door and competition tighter than ever, delivering a memorable visit isn’t optional — it’s survival. Episode 125 is a masterclass in creating experiences so remarkable your guests can’t wait to come back. I explore what truly defines hospitality, why vague standards are your silent killer, and how lazy hiring — not “this generation” — is often the real problem. Whether you’re struggling to retain staff or haunted by bad Yelp reviews, this episode is your roadmap to turning things around.
🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in
👍 Book a Call – https://dsp.coach/podcast-ryan-call
Sponsor – Margin Edge: http://www.marginedge.com/dsp
Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com

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