Albert Marks is Manager of Business Development for Mosaic Construction. Acting as a liason with the multifamily and commercial real estate industry, Albert works directly with developers, owners, operators, and managers to determine their design and construction needs, budget and regulatory parameters, and then to ensure those needs are met. He leads analysis on marketing trends, relationship building, and brand awareness while developing new business for the firm.

We spoke to Albert about what to look for in contractors, how to manage clients, and how to make sure you fulfill their needs.

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[00:01 – 04:18] Opening Segment

• Albert talks about his background.
• How he got into marketing and business development.

[04:18 – 12:13] What to Look for in Contractors

• How to make sure you can execute a project and stay profitable.
• The importance of transparency and communication.
• What you should look for in a construction partner.
• The important questions to ask before partnering up with a contractor.
• Why the level of experience of the contractor is crucial.

[12:13 – 27:30] Managing Clients

• Albert talks about how they manage a wide range of clients from different tiers.
• The importance of knowing the ability of your trade and industry partners.
• Why you must anticipate the needs of your clients.
• Some of the issues that Albert runs into.
• The reasons why every step in the process has to happen simultaneously.
• The importance of managing expectations.

[27:30 – 35:22] Round of Insights

Apparent Failure:

Not asking for help in a task he had in the company.

Digital Resource:

Asana App

Most Recommended Book:

Ditch the Pitch

Daily Habit:

Reading for thirty minutes about the industry

#1 Insight for Managing Renovations:

Bring your team in as early as possible. It's never too early to call up a general contractor.

Best Place to Grab a Bite in Chicago:

Sun Wah

Contact Albert:

To learn more go to Albert's website.

Tweetable Quotes:

"Bring your team in as early as possible. It's never too early to call up a general contractor." - Albert Marks

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